syn3 updater tool wont launch

[jones0846]

when i try to open the application and use the updater it opens a big white box and thats all it does
Please explain in as much detail as possible what the bug is.

To Reproduce
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1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
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Screenshots
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Desktop (please complete the following information):

• Windows Version: [e.g. 10, 8, 7]
• Syn3 Updater Version [e.g. 2.0.0.0]
• Syn3 Updater Branch [e.g. Stable, Beta or Alpha]

Additional context
Add any other context about the problem here.

[jones0846]

ive tried run as admin and redownloading a few times i have the propper framework and ive also deleted the files suggested %localappdata%\CyanLabs\Syn3Updater