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Expense report exported to NetSuite while no category was selected #50272

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m-natarajan opened this issue Oct 4, 2024 · 13 comments
Open
1 of 6 tasks

Expense report exported to NetSuite while no category was selected #50272

m-natarajan opened this issue Oct 4, 2024 · 13 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Needs Reproduction Reproducible steps needed

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@m-natarajan
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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @heyjennahay
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1728035150766409

Action Performed:

  1. On a NetSuite connected workspace, create a Expensify Card transaction and do not add a category
  2. Approve report
  3. Check comments to see that report exports to NetSuite
  4. Search for short report ID in NetSuite to see that only one of the two Expensify Card continuous reconciliation journal entries are created

Expected Result:

Report should have failed to export to Netsuite due to the missing category

Actual Result:

Report ID: R007t1xbGXzI (Long ID: 1722180945176716) has 2 Expensify Card expenses which are uncategorised (despite it being mandatory) but manually approved and the report then exported to NetSuite when it should have failed to export due to the missing category. The issue with this is that only one of the two Expensify Card continuous reconciliation journal entries which should be created per expense were created resulting in the financial data in NetSuite being inaccurate.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

image (14)

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@m-natarajan m-natarajan added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Oct 4, 2024
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melvin-bot bot commented Oct 4, 2024

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@MelvinBot
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

@melvin-bot melvin-bot bot added the Overdue label Oct 7, 2024
@sonialiap
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I need to reproduce this, will work on it this week

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Oct 8, 2024
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melvin-bot bot commented Oct 11, 2024

@sonialiap Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

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melvin-bot bot commented Oct 15, 2024

@sonialiap Still overdue 6 days?! Let's take care of this!

@sonialiap
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Setting up a test

@melvin-bot melvin-bot bot removed the Overdue label Oct 16, 2024
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melvin-bot bot commented Oct 18, 2024

@sonialiap this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

@melvin-bot melvin-bot bot added the Overdue label Oct 18, 2024
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melvin-bot bot commented Oct 21, 2024

@sonialiap Eep! 4 days overdue now. Issues have feelings too...

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melvin-bot bot commented Oct 23, 2024

@sonialiap Still overdue 6 days?! Let's take care of this!

@sonialiap
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Was OOO still need to set up a test. Doing it on Friday

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Oct 24, 2024
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melvin-bot bot commented Oct 29, 2024

@sonialiap Huh... This is 4 days overdue. Who can take care of this?

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Oct 30, 2024
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melvin-bot bot commented Nov 4, 2024

@sonialiap Eep! 4 days overdue now. Issues have feelings too...

@sonialiap
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I have not been prioritizing this reproduction

@melvin-bot melvin-bot bot removed the Overdue label Nov 6, 2024
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