Detailed design doc review (Engineering Product Managers or Generalists) - [Improvement] -Add key info to Concierge to improve the New Expensify customer support experience

[melvin-bot]

🎉 You have been assigned to review a design doc! Here is the tracking issue for [Improvement] -Add key info to Concierge to improve the New Expensify customer support experience.

Once you have reviewed the design doc, head over to the master tracking issue and simply press the Add "Reviewed Doc" comment button in the right hand side K2 panel or follow these instructions. After that, you can close this issue as done. Happy reviewing!