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[Bug] openboard crashed and lost pages #1124

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MiltonBalaOfficial opened this issue Sep 30, 2024 · 2 comments
Open

[Bug] openboard crashed and lost pages #1124

MiltonBalaOfficial opened this issue Sep 30, 2024 · 2 comments
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@MiltonBalaOfficial
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Describe the bug

I have a openboard document having more than 30 pages. when i tried to add a blank page after page no 6, openboard crashes and lost the pages after the page no 6. ..

To Reproduce

try to add page in a document having many pages. it doesnt happen all the times

windows 11, openboard latest version

by the way is there any possibility to get back those pages?

@letsfindaway
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windows 11, openboard latest version

With latest version you mean the release version 1.7.1?

by the way is there any possibility to get back those pages?

This might be possible. While inserting pages, OpenBoard first renames all pages behind the insertion point to make room for the new page. When OpenBoard crashes after renaming, then all these pages still exist, but there is a gap in the numbers. When opening such a document OpenBoard stops loading at the gap. So you task would be to fill the gap manually.

  • Search for the folder containing your document. It should be contained in %USERPROFILE%\AppData\Local\OpenBoard\ documents and named after the creation date and time.
  • Go into this folder and check the names of the page???.svg files. Is there a gap in the numbers?
  • If you find a gap, close it. You might e.g. just duplicate any other .svg file and rename it so that it fills the gap.

After that, the pages after the gap should be visible again.

Have you any idea under what circumstances the crash happens? Does it always happen with some specific document?

@MiltonBalaOfficial
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yes, openboard version 1.7.1

I have lost pages 3 times till now. It doesnt happen with some specific document, I guess it happens with documents having many pages or having lots of image incerted. I am not sure about that but I have encountered this problem with large documents.

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