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Recognise when users did not complete the registration process #602

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phavekes opened this issue Sep 13, 2024 · 0 comments
Open

Recognise when users did not complete the registration process #602

phavekes opened this issue Sep 13, 2024 · 0 comments
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Imported Issue is imported from Pivotal board

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@phavekes
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This issue is imported from pivotal

Some users fail to complete the registration process (becuase they forget to click the link in the confirmation email). When they later return to eduID, they want to register again. But then, they get an error that their email address is already used for eduID. This is confusing.

It would be nice if eduID recognises that the user was already trying to register but that the registration process was not yet finished. And when re-initialising the registration process, the user should be taken back to where it went wrong in the 1st place, so that it can be completed again.

@phavekes phavekes added the Imported Issue is imported from Pivotal board label Sep 13, 2024
@phavekes phavekes assigned phavekes and unassigned phavekes Sep 13, 2024
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