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When linking a bank account via gocardless and the authorisation between gocardless and the bank takes too long, actual throws a timeout error.
This is caused because actual checks for the requsition status to be LN, but the status is still UA (for about 20min with my bank).
This results in a timeout error in acutal budged and nothing gets saved. Therefore the user ends in a endless loop where he should link his account again and it results in an error.
This is caused by a too long authentication period between the bank and gocardless. But as stated by gocardless it can take up to 3 days.
To resolve this, actual should give an opt in to save a requistion (even with status UA) and check back later if the status changed to LN and the account can be linked.
Ignoring the status isn't a solution, as then the linked account property is still empty and actual cant link an account.
What error did you receive?
Timeout error on account linking with gocardless
Where are you hosting Actual?
Docker
What browsers are you seeing the problem on?
Firefox, Chrome, Microsoft Edge, Desktop App (Electron), Other
Operating System
Windows 11
The text was updated successfully, but these errors were encountered:
Verified issue does not already exist?
What happened?
When linking a bank account via gocardless and the authorisation between gocardless and the bank takes too long, actual throws a timeout error.
This is caused because actual checks for the requsition status to be LN, but the status is still UA (for about 20min with my bank).
This results in a timeout error in acutal budged and nothing gets saved. Therefore the user ends in a endless loop where he should link his account again and it results in an error.
This is caused by a too long authentication period between the bank and gocardless. But as stated by gocardless it can take up to 3 days.
To resolve this, actual should give an opt in to save a requistion (even with status UA) and check back later if the status changed to LN and the account can be linked.
Ignoring the status isn't a solution, as then the linked account property is still empty and actual cant link an account.
What error did you receive?
Timeout error on account linking with gocardless
Where are you hosting Actual?
Docker
What browsers are you seeing the problem on?
Firefox, Chrome, Microsoft Edge, Desktop App (Electron), Other
Operating System
Windows 11
The text was updated successfully, but these errors were encountered: