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[Bug]: Cannot Import and Sync Large File #1575

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jcdickinson opened this issue Aug 23, 2023 · 2 comments
Closed
1 task done

[Bug]: Cannot Import and Sync Large File #1575

jcdickinson opened this issue Aug 23, 2023 · 2 comments
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@jcdickinson
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Verified issue does not already exist?

  • I have searched and found no existing issue

What happened?

After having sync issues I followed the steps in the documentation to migrate to the new format: export the DB, delete the file from Actual, then re-import. Sync continued to fail.

I then searched through the issues and found #867, but I cannot reset sync because "Reset Sync is only available when syncing is enabled." I also found #838, which describes my issue exactly (but is closed) - only I don't have an old server to go back to in order to re-import.

What can I do to restore sync with my data?

What error did you receive?

"Reset sync is only available when syncing is enabled."

"Request entity too large"

Where are you hosting Actual?

Docker

What browsers are you seeing the problem on?

Firefox, Chrome

Operating System

Windows 11

@jcdickinson jcdickinson added the bug Something isn't working label Aug 23, 2023
@jcdickinson
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I temporarily increased the limit for actual in my nginx config. Still, it seems like this catch-22 should be addressed: it should be possible to reset sync for a file that is not yet synced.

@MatissJanis
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You'll be able to configure the server max-file-size after this PR is merged: actualbudget/actual-server#245

That should solve the problem. In the short term: I'd recommend applying the patch locally to unblock yourself.

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