Forum Sign Up bug at https://discourse.atlas.engineer/

[Duncan-Britt]

Not sure where to report this, but on 2 occasions over the course of the last couple weeks I have attempted to create an account on the forum at https://discourse.atlas.engineer/ so that I may ask a question, but I am unable to create an account because it requires a confirmation email that never comes.

• I checked my spam folder
• I signed up with the correct email address.
• I am receiving mail at the email address and my internet access is working.
• I attempted to create a different account with a different email address and experienced the same failures.

[jmercouris]

I'll be upgrading discourse and see if I can figure out where the configuration failed. Thank you for your report.

[jmercouris]

I updated discourse, and I updated the configuration, and still it isn't working. I think somehow Gandi is causing a problems with our email. It used to work just fine.

[jmercouris]

I've submitted a ticket with Gandi, hopefully we can resolve this.

[aadcg]

Our instance of Discourse is now down.

[jmercouris]

I finally figured it out! Our mailbox had expired!!! I have renewed the mailbox and will be resetting up Discourse.