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Stuck in "Processing..." when I try to upload a .tif file #328

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sachaka opened this issue Jun 24, 2024 · 1 comment
Open

Stuck in "Processing..." when I try to upload a .tif file #328

sachaka opened this issue Jun 24, 2024 · 1 comment

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@sachaka
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sachaka commented Jun 24, 2024

I'm using the latest web version (4.7). When I try to upload a .tif file, it gets stuck on "Processing..." and never loads the file. It works well if I upload .jpg or .png files. I noticed an earlier bug report 3 years ago for pdf files, maybe its something related to that?

@ankitrohatgi
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Hi, thanks for reporting this. Are you able to convert the .tiff to another image format and continue?

I will look into .tiff formats and see if it's possible to fix this issue. Are your .tiff files single images or multi-page documents?

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