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Feature request - Amazon Connect CTR record parsing #562

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air720boarder opened this issue Sep 3, 2024 · 0 comments
Open

Feature request - Amazon Connect CTR record parsing #562

air720boarder opened this issue Sep 3, 2024 · 0 comments

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@air720boarder
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I'd love if this solution could natively parse out CTR records from Amazon Connect to learn about calls. It would be really helpful to understand metadata beyond the transcript, but ultimately to be able to ask about context on the calls themselves.
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