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You will receive a mail with the password hint in your inbox. Click on 'forgot-master-password' bitwarden article link.
Click the ‘recover-delete' link and confirm the deletion of the account.
Create a new account with the same email and another password (or the same previous password, it does not matter).
Try to login with the new master.
You will not be able to login anymore. You can try to delete the account a hundred times but every time you try to login with the master, it will always display the error message 'Username or password is incorrect. Try again.'
Expected Result
Be able to login with new master after account deletion.
Actual Result
Always displaying message error when trying to login after account deletion.
Screenshots or Videos
No response
Additional Context
From last version updated Chrome browser
Build Version
2024.7.2
Environment
Cloud (bitwarden.com)
Environment Details
Chrome Version 127.0.6533.89 (64 bits)
Issue Tracking Info
I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
The text was updated successfully, but these errors were encountered:
I attempted to reproduce your issue and was unable to do so. Please can you check that you re-created your account with the same server.
We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).
You can include a link to this issue in the message content.
Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).
Steps To Reproduce
You will not be able to login anymore. You can try to delete the account a hundred times but every time you try to login with the master, it will always display the error message 'Username or password is incorrect. Try again.'
Expected Result
Be able to login with new master after account deletion.
Actual Result
Always displaying message error when trying to login after account deletion.
Screenshots or Videos
No response
Additional Context
From last version updated Chrome browser
Build Version
2024.7.2
Environment
Cloud (bitwarden.com)
Environment Details
Chrome Version 127.0.6533.89 (64 bits)
Issue Tracking Info
The text was updated successfully, but these errors were encountered: