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Cannot install on microsoft version windows 11 surface 11, ARM #1256

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WolfgangWenzel opened this issue Dec 27, 2024 · 1 comment
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@WolfgangWenzel
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Feature request can skip this form. Bug report must complete it. Check List must be 100% match or it will be automatically closed without further discussion. Please remove this line.

Environment

  • Windows version: Windows
  • Processor architecture: 64 nit ARM
  • Dokany version: 2.2.0.1000_Bundle
  • Library type (Dokany/FUSE):

Check List

  • [X ] I checked my issue doesn't exist yet
  • My issue is valid with mirror default sample and not specific to my user-mode driver implementation
  • [ X] I can always reproduce the issue with the provided description below.
  • I have updated Dokany to the latest version and have reboot my computer after.
  • I tested one of the last snapshot from appveyor CI

Description

I tried to install Bitrix on a new Windows 11 64bit ARM Surface tablet which tries to install the dokany 1.3.xxx version. This just dies without installing the driver. I then manally tried to install from here:

https://github.com/dokan-dev/dokany/releases

where DOKAN_ARM64.msi dies without message. DokanSetup.exe dies with the enclose log.

Dokan_Library_2.2.0.1000_Bundle_20241227175455.log

The only registry key is: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dokan2

grafik

the dokan2.sys file does not exist in drivers. There is no installed app that I could uninstall.

Logs

Please attach in separate files: mirror output, library logs and kernel logs.
In case of BSOD, please attach minidump or dump analyze output.

@Liryna
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Liryna commented Dec 27, 2024

Hi @WolfgangWenzel ,

If Bitrix use dokan 1.3.x, you will not be able to make it run with dokan 2.x. They need to update their application to use dokan 2.x.
Thanks for the log attached! Could you also please share all files named C:\Users\bj7610\AppData\Local\Temp\Dokan_Library_2.2.0.1000... like C:\Users\bj7610\AppData\Local\Temp\Dokan_Library_2.2.0.1000_Bundle_20241227175455_000_Dokan_ARM64.msi.log ?

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