elastic-agent installed as Fleet server remains stuck in uninstalling with retry errors for over 4-5 minutes.

[amolnater-qasource]

Kibana Build details:

VERSION: 8.16.0 SNAPSHOT
BUILD: 78993
COMMIT: 6eb8471c3124046eca03cccf20e0cc4f9706bcd5

Artifact: https://snapshots.elastic.co/8.16.0-106cdbc2/downloads/beats/elastic-agent/elastic-agent-8.16.0-SNAPSHOT-windows-x86_64.zip

Host: Windows Server 2022- Test Signing ON

Preconditions:

1. 8.16.0 SNAPSHOT Kibana self-managed environment should be available.
2. Agent should be installed using Quickstart or Production mode of security.

Steps to reproduce:

1. Observe Fleet Server is installed.
2. Run .\Elastic\Agent\elastic-agent.exe uninstall.
3. Observe notify: Fleet network error[retry] error is stuck for more than 4 minutes.
4. Observe folder is already blank before the completion.

Expected Result:
elastic-agent installed as Fleet server should not remain stuck in uninstalling with retry errors for over 4-5 minutes.

Screenshots:

[elasticmachine]

Pinging @elastic/elastic-agent-control-plane (Team:Elastic-Agent-Control-Plane)

[amolnater-qasource]

@muskangulati-qasource Please review.

[muskangulati-qasource]

Secondary review is Done for this ticket!

[cmacknz]

@michel-laterman this is probably from the uninstall notification, at minimum there should be better error messages here if Fleet Server was legitimately unavailable.

[amolnater-qasource]

Hi Team,
We have revalidated this issue on latest 8.16.0 BC1 kibana cloud environment and had below observations:

Observations:

• Multiple error logs are observed consistently on running uninstall command for installed fleet-server.

Screen Recording:

Amol.Self.WindowsBC.-.ec2-35-174-4-132.compute-1.amazonaws.com.-.Remote.Desktop.Connection.2024-10-24.11-22-29.mp4

Amol.Self.WindowsBC.-.ec2-35-174-4-132.compute-1.amazonaws.com.-.Remote.Desktop.Connection.2024-10-24.12-00-38.mp4

Build details:
VERSION: 8.16.0 BC1
BUILD: 79314
COMMIT: 5575428dd3aef69366cddb4ccf07a2a26d30ce48
Artifact Link: https://staging.elastic.co/8.16.0-e8d5928a/downloads/beats/elastic-agent/elastic-agent-8.16.0-windows-x86_64.zip

Hence, we are reopening this issue.

Thanks!!