Surface blocking of weak passwords / username taken in the UI (Error: "Couldn't create token in backend, Failed to create user")

[dmonacoceps]

I get the following error message when trying to create an account:
Couldn't create token in backend
Failed to create user

[maltem-za]

Hello @dmonacoceps

In this case the error message is unfortunately not helpful, but the reason is usually a password that is too weak. The password must not contain any parts of your name, username or email address, for example.

Please click on the link in the activation email again and try a different password (if you receive a message such as "invalid token" or similar after clicking on the link, you will have to repeat the registration process to receive a new activation link).

If you are still stuck please write to [email protected] with the date & time you tried to register and we can take a closer look.

[maltem-za]

GitLab does provide a more useful error message, but it's not being passed through to the CATMA frontend for some reason.

Ref: https://docs.gitlab.com/ee/user/profile/user_passwords.html#block-weak-passwords