Filtering Issues Causes Infinite Loading and API Timeout

[dalnoki]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

1. Navigate to the issues page of the org mentioned in the shadow ticket

   • Environment: prod
   • Period: 90 days

2. Observe the issues displayed without any filters applied. The issues load as expected.

3. Apply the following filter:

   !error.type:HTTPException is:unresolved
   

4. When loading this URL, the page enters an infinite loading state and no issues are displayed.

The customer attempted to replicate the query using the API to debug further.

More information in this internal Jira ticket.

Expected Result

• The filter should be applied successfully, and the issues list should update to reflect the filtered results.
• The API should return a response for the specified query within a reasonable time.

Actual Result

• The web interface gets stuck in an infinite loading state after applying the filter.
• The API call times out when attempting the same query.

Product Area

Issues

Link

No response

DSN

No response

Version

No response

[getsantry]

Auto-routing to @getsentry/product-owners-issues for triage ⏲️

[armenzg]

I can verify that the UI hangs infinitely and that the endpoint call takes forever.

https://us.sentry.io/api/0/organizations/<foo>/issues/?collapse=stats&collapse=unhandled&environment=prod&expand=owners&expand=inbox&limit=25&project=<bar>&query=%21error.type%3AHTTPException%20is%3Aunresolved&savedSearch=0&shortIdLookup=1&statsPeriod=90d&utc=true