From 8c3e7c67bab7e591800193c5aa6eb26d580abf16 Mon Sep 17 00:00:00 2001 From: boldsuck Date: Fri, 8 Nov 2024 15:50:05 +0100 Subject: [PATCH] Payment Methods - Reworked (#21) --- docs/the-project/conflict-resolution.md | 4 +- .../payment_methods/0-all-methods.md | 2 +- docs/the-project/payment_methods/ACH.md | 4 +- .../payment_methods/Amazon_eGift_card.md | 12 +- docs/the-project/payment_methods/Bizum.md | 18 +-- docs/the-project/payment_methods/Capitual.md | 33 ++---- .../payment_methods/Domestic_Wire_Transfer.md | 18 +-- docs/the-project/payment_methods/F2F.md | 13 ++- .../payment_methods/Faster_Payments.md | 39 +++---- docs/the-project/payment_methods/IMPS.md | 31 ++---- docs/the-project/payment_methods/Monese.md | 35 +++--- docs/the-project/payment_methods/NEFT.md | 32 ++---- docs/the-project/payment_methods/Nequi.md | 29 ++--- docs/the-project/payment_methods/Paxum.md | 26 ++--- docs/the-project/payment_methods/PayTM.md | 31 ++---- .../payment_methods/Pay_By_Mail.md | 2 + docs/the-project/payment_methods/Paysera.md | 40 ++----- docs/the-project/payment_methods/Pix.md | 31 +++--- docs/the-project/payment_methods/RTGS.md | 36 +++--- docs/the-project/payment_methods/Revolut.md | 8 +- docs/the-project/payment_methods/SEPA.md | 65 ++++++----- .../payment_methods/SEPA_Instant.md | 105 ++++++++++++++++++ docs/the-project/payment_methods/SWIFT.md | 20 +--- docs/the-project/payment_methods/Satispay.md | 33 ++---- docs/the-project/payment_methods/Strike.md | 35 +++--- .../payment_methods/TransferWise.md | 10 +- docs/the-project/payment_methods/UPI.md | 33 +++--- .../payment_methods/US_Postal_Money_Order.md | 16 +-- docs/the-project/payment_methods/Verse.md | 37 +++--- .../payment_methods/interac_e-transfer.md | 7 +- mkdocs.yml | 3 +- 31 files changed, 375 insertions(+), 433 deletions(-) create mode 100644 docs/the-project/payment_methods/SEPA_Instant.md diff --git a/docs/the-project/conflict-resolution.md b/docs/the-project/conflict-resolution.md index beedb77..059c0db 100644 --- a/docs/the-project/conflict-resolution.md +++ b/docs/the-project/conflict-resolution.md @@ -16,8 +16,8 @@ A practical example of a conflict resolved by an arbitrator on Haveno: 4. Bob claims he sent the payment, but Alice still hasn't received it. She has no other choice than to summon an arbitrator 5. The arbitrators will be called in and will chat with both traders, asking for details and an overview of the situation 6. The arbitrator, using tools that assure the authenticity of the resources provided, sees that Bob has never sent the payment. -7. Since Bib is misbehaving (claims to have sent the payment but he didn't), he will be punished by the arbitrator, which will send her deposit back to Alice and will take the security deposit from Bob as punishment. +7. Since Bob is misbehaving (claims to have sent the payment but he didn't), he will be punished by the arbitrator, which will send her deposit back to Alice and will take the security deposit from Bob as punishment. 8. Alice got her locked deposit and XMR back, while Bob lost his deposit. Conflict resolved. !!! note - The deposit is taken away as punishment only in the case of a malicious trader. Technical or other problems will be simply resolved by sending each trader's deposit (minus the platform fee) back to them. \ No newline at end of file + The deposit is taken away as punishment only in the case of a malicious trader. Technical or other problems will be simply resolved by sending each trader's deposit (minus the platform fee) back to them. diff --git a/docs/the-project/payment_methods/0-all-methods.md b/docs/the-project/payment_methods/0-all-methods.md index 2b957da..ba33299 100644 --- a/docs/the-project/payment_methods/0-all-methods.md +++ b/docs/the-project/payment_methods/0-all-methods.md @@ -55,7 +55,7 @@ Below is a list of fiat payment methods Haveno currently supports. | [RTGS](RTGS.md)* | INDIA | 1 day | 12.00 XMR | | [Satispay](Satispay.md)* | ITALY | 1 day | 12.00 XMR | | [SEPA](SEPA.md) | Europe | 6 days | buy: 3.00 XMR / sell: 12.00 XMR | -| [SEPA Instant](SEPA.md) | Europe | 1 day | buy: 3.00 XMR / sell: 12.00 XMR | +| [SEPA Instant](SEPA_Instant.md) | Europe | 1 day | buy: 3.00 XMR / sell: 12.00 XMR | | Skrill* | Global | Varies | 12.00 XMR | | [Strike](Strike.md)* | USA | 1 day | 12.00 XMR | | [SWIFT](SWIFT.md)* | Global | 7 days | 24.00 XMR | diff --git a/docs/the-project/payment_methods/ACH.md b/docs/the-project/payment_methods/ACH.md index a94b967..cea0b49 100644 --- a/docs/the-project/payment_methods/ACH.md +++ b/docs/the-project/payment_methods/ACH.md @@ -29,6 +29,7 @@ ACH Transfers should be possible with any checking account. You can check the fe #### How do I add ACH as a payment method in Haveno? It is easy to add your ACH account to Haveno: + - Go to the top menu in Haveno and select Account. - Then select National Currency Accounts. - Click add new account @@ -44,6 +45,7 @@ Make sure all the details are correct when you add. #### How do I buy XMR with my ACH account? You can buy XMR with ACH on Haveno in 2 waysː + - Make an offer to buy XMR on the USD market. - Take an offer to buy XMR on the USD market. @@ -82,4 +84,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. -For more information see dispute resolution. +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Amazon_eGift_card.md b/docs/the-project/payment_methods/Amazon_eGift_card.md index 585ef52..3a6f5bd 100644 --- a/docs/the-project/payment_methods/Amazon_eGift_card.md +++ b/docs/the-project/payment_methods/Amazon_eGift_card.md @@ -44,7 +44,10 @@ Amazon eGift Cards are available in the following regions: #### 3. Adding as Payment Account in Haveno To add Amazon eGift Cards as a payment method in Haveno, go to Account > National Currency Accounts > Add New Account, and then select 'Amazon eGift Card' in the drop-down. -**Note:** You can trade across currencies by creating Amazon eGift Card payment accounts in Haveno for each currency you wish to trade in, and then purchasing gift cards from the website corresponding to the region for that currency to settle trades. + + +!!! note + You can trade across currencies by creating Amazon eGift Card payment accounts in Haveno for each currency you wish to trade in, and then purchasing gift cards from the website corresponding to the region for that currency to settle trades. Amazon eGift Cards can only be redeemed on the website they were purchased from. For example, to redeem a gift card on Amazon.jp, it must have been purchased on Amazon.jp. See more details on Amazon's product page. @@ -75,7 +78,8 @@ Customize your gift card. After your card is ready go, you just have to pay for it! Amazon accepts debit and credit cards, but you cannot pay for an eGift card with another eGift card (or any other Amazon credit balance). -**Note:** your payment details will NOT be shared with the Seller. The only information they will see is the information you entered to customize the gift card in step 2. +!!! note + Your payment details will NOT be shared with the Seller. The only information they will see is the information you entered to customize the gift card in step 2. After paying, you'll receive an email receipt from Amazon—make sure you keep this email in case of any issues! @@ -84,7 +88,9 @@ Then make sure you mark your payment as sent in Haveno. #### 4.4 Step 4. Seller Gets Notification Once the buyer sends the gift card, the seller will receive an email or SMS message letting them know about their gift card. -**Note:** If the seller didn't receive a notification, you can have Amazon send another notification (email or SMS) from the Recent Orders section on Amazon. + +!!! note + If the seller didn't receive a notification, you can have Amazon send another notification (email or SMS) from the Recent Orders section on Amazon. Upon checking the payment (making sure it's the right amount etc), the seller must confirm the payment in Haveno to complete the trade. diff --git a/docs/the-project/payment_methods/Bizum.md b/docs/the-project/payment_methods/Bizum.md index ce898b3..bf9481d 100644 --- a/docs/the-project/payment_methods/Bizum.md +++ b/docs/the-project/payment_methods/Bizum.md @@ -2,22 +2,6 @@ Bizum is a mobile payment provider service based in Spain. Bizium is a result of the collaboration of almost all of the Spanish banks to create a system of instant payments between individuals and shopping in stores. -**Contents:** - -- 1 Where can I find out more about Bizum? -- 2 What countries are available for Bizum? -- 3 What currencies are available for Bizum? -- 4 What is the maximum trading duration for Bizum? -- 5 What is the maximum XMR limit for an Bizum trade? -- 6 Is Bizum a payment method that can be signed? -- 7 How do I set up a Bizum account? -- 8 How do I add Bizum as a payment method in Haveno? -- 9 How do I buy XMR with my Bizum account? -- 10 How do I sell XMR with my Bizum account? -- 11 Are there any limits for me to be aware of when using my Bizum account? -- 12 Are there any fees for me to be aware of when using my Bizum account? -- 13 How does dispute resolution when trading with Bizum? - #### Where can I find out more about Bizum? Here is a list of Bizum resources: @@ -118,4 +102,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. -For more information see dispute resolution. +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Capitual.md b/docs/the-project/payment_methods/Capitual.md index 723cf10..ab266ec 100644 --- a/docs/the-project/payment_methods/Capitual.md +++ b/docs/the-project/payment_methods/Capitual.md @@ -10,24 +10,10 @@ Capitual operate in 48+ countries (unfortunately US residents are excluded). Cur - Signing required: No - Haveno buy/sell limits: 12 XMR -**Contents:** - -- 1 Where can I find out more about Capitual? -- 2 What countries are available for Capitual? -- 3 What currencies are available for Capitual? -- 4 What is the maximum trading duration for Capitual? -- 5 What is the maximum XMR limit for an Capitual trade? -- 6 Is Capitual a payment method that can be signed? -- 7 How do I add Capitual as a payment method in Haveno? -- 8 What are CapCodes? -- 9 How do I buy XMR with my Capitual account? -- 10 How do I sell XMR with my Capitual account? -- 11 Are there any limits for me to be aware of when using my Capitual account? -- 12 Are there any fees for me to be aware of when using my Capitual account? - #### Where can I find out more about Capitual? Here is a list of Capitual resources: + - [Capitual Website](https://www.capitual.com/) - [Capitual Fees & Limits](https://exchange.capitual.com/) - [Capitual GitHub](https://github.com/capitual) @@ -83,7 +69,7 @@ Make sure all the details are correct when you add. #### What are CapCodes? -Transfers take place using CapCodes. CapCodes are like coupon codes you can generate at any time and use it to transfer funds +Transfers take place using CapCodes. CapCodes are like coupon codes you can generate at any time and use it to transfer funds. CapCodes are an electronic cheque system that makes it possible to store amounts of money, precious metals or cryupto-currencies in a short code, easy to be written down, that can be written in a piece of paper to make transactions even when you are not connected to the internet. @@ -124,10 +110,11 @@ Unconfirmed accounts have a fixed transfer limit of US$ 9,999.00. As this limit #### Are there any fees for me to be aware of when using my Capitual account? There are a few fees to be aware of when using your Capitual Account. Almost everything is fee free apart from crypto withdrawals. Here is a table showing fees correct of September 2021: -Description Fee -Transfer fiat to other users Free -Transfer crypto to other users Free -Deposit BRL or EUR Free -Withdraw BRL or EUR Free -Deposit crypto Free -Withdraw crypto XMR 0.0001, LTC 0.01, DSH 0.01, ETH 0.01, USDT 0.50, BUSD 0.50, USDC 0.50, DAI 0.50 + +- Description Fee +- Transfer fiat to other users Free +- Transfer crypto to other users Free +- Deposit BRL or EUR Free +- Withdraw BRL or EUR Free +- Deposit crypto Free +- Withdraw crypto XMR 0.0001, LTC 0.01, DSH 0.01, ETH 0.01, USDT 0.50, BUSD 0.50, USDC 0.50, DAI 0.50 diff --git a/docs/the-project/payment_methods/Domestic_Wire_Transfer.md b/docs/the-project/payment_methods/Domestic_Wire_Transfer.md index 797afe6..035be38 100644 --- a/docs/the-project/payment_methods/Domestic_Wire_Transfer.md +++ b/docs/the-project/payment_methods/Domestic_Wire_Transfer.md @@ -2,21 +2,6 @@ Domestic Wire Transfers are one of the two bank transfer payment method in the the US. The other being ACH. -**Contents:** - -- 1 What countries are available for Domestic Wire Transfer? -- 2 What currencies are available for Domestic Wire Transfer? -- 3 What is the maximum trading duration for Domestic Wire Transfer? -- 4 What is the maximum XMR limit for an Domestic Wire Transfer trade? -- 5 Is Domestic Wire Transfer a payment method that can be signed? -- 6 How do I set up a Domestic Wire Transfer account? -- 7 How do I add Domestic Wire Transfer as a payment method in Haveno? -- 8 How do I buy XMR with my Domestic Wire Transfer account? -- 9 How do I sell XMR with my Domestic Wire Transfer account? -- 10 Are there any limits for me to be aware of when using my Domestic Wire Transfer account? -- 11 Are there any fees for me to be aware of when using my Domestic Wire Transfer account? -- 12 How does dispute resolution when trading with a Domestic Wire Transfer account? - #### What countries are available for Domestic Wire Transfer? Domestic Wire Transfers are available in the United States. @@ -44,6 +29,7 @@ Domestic Wire Transfers should be possible with any checking account. You can ch #### How do I add Domestic Wire Transfer as a payment method in Haveno? It is easy to add your Domestic Wire Transfer account to Haveno: + - Go to the top menu in Haveno and select Account. - Then select National Currency Accounts. - Click add new account @@ -100,4 +86,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. -For more information see dispute resolution. +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/F2F.md b/docs/the-project/payment_methods/F2F.md index e9d3dec..bd1c4a2 100644 --- a/docs/the-project/payment_methods/F2F.md +++ b/docs/the-project/payment_methods/F2F.md @@ -1,6 +1,6 @@ # Face to Face (F2F) trading with Haveno -Haveno can help users arrange face-to-face (F2F) trades to buy and sell monero. +Haveno can help users arrange face-to-face (F2F) trades to buy and sell Monero. Done correctly, this may be the only payment method that can be both private and anonymous. But there are a number of things you should consider when doing a F2F trade on Haveno. @@ -16,8 +16,10 @@ When setting up a F2F payment account in Haveno, you will be asked to enter the - Additional information (for example where you would like to complete the trade, do NOT place direct contact information here!) You can only select one currency for a single F2F account. If you would like to trade with more than one currency, please create separate accounts for each currency. Define any special terms, conditions, or details you would like to be displayed with your offers in the 'Additional Information' field. Users can see this field before taking the offer by clicking the info icon of the offer. -***Note:** Consider setting up separate F2F accounts for buying and selling so you can specify special instructions for each.* - + +!!! Note + Consider setting up separate F2F accounts for buying and selling so you can specify special instructions for each. + ### Making a F2F offer Make sure to state any special terms or conditions in the 'Additional Information' field of the payment account before making an offer. The person taking the offer will be accepting these terms and conditions by taking the offer. For example you could include that you are looking to complete the trade in a Starbucks within the city center. @@ -27,7 +29,8 @@ Please note it is against Haveno rules to use the 'Additional Information' field ### Taking a F2F offer Make sure to check the offer maker's terms and conditions before taking a F2F offer. If you cannot fulfill the terms, do not take the the offer. If you have specific terms you would prefer, consider making your own offer instead. -Meeting your trading partner + +#### Meeting your trading partner Doing a transaction face-to-face means you’ll be coming within close proximity of a stranger to exchange relatively substantial value. @@ -66,4 +69,4 @@ This is why we highly recommend that both parties bring laptops and acknowledge Otherwise, the same dispute process is in place for F2F trades, but be advised that arbitrators and arbitrators often won’t have a way to settle disputes. In such cases, aggrieved traders can send deposit funds arbitration and make an appeal to the Haveno's team. -Having said that, arbitrators and arbitrators may attempt different tactics to get a handle on the situation. +Having said that, arbitrators and arbitrators may attempt different tactics to get a handle on the situation. diff --git a/docs/the-project/payment_methods/Faster_Payments.md b/docs/the-project/payment_methods/Faster_Payments.md index 433257e..b85a460 100644 --- a/docs/the-project/payment_methods/Faster_Payments.md +++ b/docs/the-project/payment_methods/Faster_Payments.md @@ -6,29 +6,13 @@ Faster Payments is the most common way people in the UK send and receive payment Faster Payments usually instant, but can take up to 24 hours depending on the senders or receivers your bank. -**Contents:** - -- 1 Where can I find out more about Faster Payments? -- 2 What countries are available for Faster Payments? -- 3 What currencies are available for Faster Payments? -- 4 What is the maximum trading duration for Faster Payments? -- 5 What is the maximum XMR limit for an Faster Payments trade? -- 6 Is Faster Payments a payment method that can be signed? -- 7 How do I set up a Faster Payments account? -- 8 How do I add Faster Payments account as a payment method in Haveno? -- 9 How do I buy XMR with my Faster Payments account? -- 10 How do I sell XMR with my Faster Payments account? -- 11 Are there any limits for me to be aware of when using my Faster Payments account? -- 12 Are there any fees for me to be aware of when using my Faster Payments account? -- 13 How does dispute resolution when trading with Faster Payments? - #### Where can I find out more about Faster Payments? Here is a list of Faster Payments resources: -- Faster Payments Wikipedia Page -- Pay.UK Faster Payments operator -- Sort Code Checker +- [Faster Payments Wikipedia Page](https://en.wikipedia.org/wiki/Faster_Payments) +- [Pay.UK Faster Payments operator](https://www.wearepay.uk/what-we-do/payment-systems/faster-payment-system/) +- [Sort Code Checker](https://www.sortcodes.co.uk/) #### What countries are available for Faster Payments? @@ -59,6 +43,7 @@ Faster Payments are supported by all UK banks and some payment providers eg Tran #### How do I add Faster Payments account as a payment method in Haveno? It is easy to add your Faster Payments account to Haveno: + - Go to the top menu in Haveno and select Account. - Then select National Currency Accounts. - Click add new account @@ -70,11 +55,14 @@ It is easy to add your Faster Payments account to Haveno: Make sure all the details are correct when you add. Make sure to include both your Name as shown by the bank when you send payment (eg John Smith, or J Smith), your sort code and account number. -**Warning**, Faster Payments on Haveno does not require you bank to match the Faster Payment 'name check' service. Most UK banks are opted in to the name check service but not all are. It is fine to send payment to the account shown in the Haveno contract even if their name does not show on the name check. However this does not mean XMR sellers can make up any name. XMR seller MUST ensure the details they enter match the name of their account shown in their bank. + +!!! warning + Faster Payments on Haveno does not require your bank to match the Faster Payment 'name check' service. Most UK banks are opted in to the name check service but not all are. It is fine to send payment to the account shown in the Haveno contract even if their name does not show on the name check. However this does not mean XMR sellers can make up any name. XMR seller MUST ensure the details they enter match the name of their account shown in their bank. #### How do I buy XMR with my Faster Payments account? You can buy XMR with Faster Payments on Haveno in 2 waysː + - Make an offer to buy XMR on the GBP market. - Take an offer to buy XMR on the GBP market. @@ -83,18 +71,23 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers Faster If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the details provided by the XMR Seller in their Haveno account. Please leave the payment description blank. + +!!! warning + Please send payment only to the details provided by the XMR Seller in their Haveno account. Please leave the payment description blank. #### How do I sell XMR with my Faster Payments account? You can sell XMR with Faster Payments on Haveno in 2 waysː + - Make an offer to sell XMR on the GBP market. - Take an offer to sell XMR on the GBP market. When the offer is confirmed Haveno will provide with the XMR Buyer with your Faster Payments details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the sort code and account number the payment came from but the name must match. + +!!! warning + XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the sort code and account number the payment came from but the name must match. #### Are there any limits for me to be aware of when using my Faster Payments account? @@ -110,4 +103,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. -For more information see dispute resolution. +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/IMPS.md b/docs/the-project/payment_methods/IMPS.md index b49dbd9..371996f 100644 --- a/docs/the-project/payment_methods/IMPS.md +++ b/docs/the-project/payment_methods/IMPS.md @@ -2,22 +2,6 @@ IMPS is a payment method added in Haveno, Immediate Payment Service (IMPS) is an instant payment inter-bank electronic funds transfer system in India. IMPS offers an inter-bank electronic fund transfer service through mobile phones. IMPS is managed by the National Payments Corporation of India. This is an umbrella organization for operating retail payments and settlement systems in India. -**Contents:** - -- Where can I find out more about IMPS? -- 2 What countries are available for IMPS? -- 3 What currencies are available for IMPS? -- 4 What is the maximum trading duration for IMPS? -- 5 What is the maximum XMR limit for an IMPS trade? -- 6 Is IMPS a payment method that can be signed? -- 7 How do I set up a IMPS account? -- 8 How do I add IMPS as a payment method in Haveno? -- 9 How do I buy XMR with my IMPS account? -- 10 How do I sell XMR with my IMPS account? -- 11 Are there any limits for me to be aware of when using my IMPS account? -- 12 Are there any fees for me to be aware of when using my IMPS account? -- 13 How does dispute resolution when trading with IMPS? - #### Where can I find out more about IMPS? Here is a list of IMPS resources: @@ -66,6 +50,7 @@ If you have more than one IMPS account you wish to add to Haveno you can create Make sure all the details are correct when you add. **Please make sure to include your:** + - Account owner full name - Account number - IFSC number @@ -78,6 +63,7 @@ Some banks have different limits for their customers. #### How do I buy XMR with my IMPS account? You can buy XMR with IMPS on Haveno in 2 waysː + - Make an offer to buy XMR on the INR market. - An offer to buy XMR on the INR market. @@ -86,13 +72,16 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers IMPS de If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, Please send payment only to the account details provided in Haveno. + +!!! warning + Please send payment only to the account details provided in Haveno. The maximum trade size is Rs. 200,000 per transaction. If your trade is over Rs. 200,000 you will have to make multiple transfers. However be aware their is a maximum limit of Rs. 1,000,000 that can be sent per day. -**Note:** some banks have different limits for their customers. +!!! Note + Some banks have different limits for their customers. #### How do I sell XMR with my IMPS account? @@ -104,7 +93,9 @@ You can sell XMR with IMPS on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your IMPS details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, if you intend to receive over Rs. 200,000 per trade you should expect the buyer to have to make multiple transfers. However be aware their is a maximum limit of Rs. 1,000,000 that can be sent per day. + +!!! warning + If you intend to receive over Rs. 200,000 per trade you should expect the buyer to have to make multiple transfers. However be aware their is a maximum limit of Rs. 1,000,000 that can be sent per day. Please **Note:** some banks have different limits for their customers. @@ -128,4 +119,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. -For more information see dispute resolution. +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Monese.md b/docs/the-project/payment_methods/Monese.md index 651fbdc..36c002a 100644 --- a/docs/the-project/payment_methods/Monese.md +++ b/docs/the-project/payment_methods/Monese.md @@ -4,22 +4,6 @@ Monese is a popular neo bank app for users of GBP, EUR and RON. As well as the u Monese has a good use case in that it is instant, free, multi currency and has some better use cases than SEPA (current most popular EUR payment method). Also provides a Revolut alternative to users in UK and Europe. -**Contents:** - -- 1 Where can I find out more about Monese ? -- 2 What countries are available for Monese? -- 3 What currencies are available for Monese? -- 4 What is the maximum trading duration for Monese? -- 5 What is the maximum XMR limit for an Monese trade? -- 6 Is Monese a payment method that can be signed? -- 7 How do I set up a Monese account? -- 8 How do I add Monese as a payment method in Haveno? -- 9 How do I buy XMR with my Monese account? -- 10 How do I sell XMR with my Monese account? -- 11 Are there any limits for me to be aware of when using my Monese account? -- 12 Are there any fees for me to be aware of when using my Monese account? -- 13 How does dispute resolution when trading with Monese? - #### Where can I find out more about Monese ? Here is a list of Monese resources: @@ -30,7 +14,7 @@ Here is a list of Monese resources: #### What countries are available for Monese? -Monese is available in the following countries; Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom. +Monese is available in the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom. Monese is available anyone who's at least 18 years old and is a resident of the above countries, regardless of their citizenship or financial history. What currencies are available for Monese? @@ -55,7 +39,7 @@ No, Monese accounts do not require signing. #### How do I set up a Monese account? -To set up a Monese account you will need to be a resident of any of the following countries; Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom. +To set up a Monese account you will need to be a resident of any of the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom. To get a Monese account set up vist the Monese website to set up an account. @@ -82,9 +66,10 @@ Monese payments are done by linking accounts to phone numbers. If you add the pe - Full name of user - Phone Number including international code -**Warning**, Monese is a bank app for users of GBP, EUR and RON*. Monese allows users to send money to other Monese accounts instantly and for free in any supported currency. +!!! warning + Monese is a bank app for users of GBP, EUR and RON*. Monese allows users to send money to other Monese accounts instantly and for free in any supported currency. -- To open a RON account in Monese, you need to either live in Romania or have Romanian citizenship. +* To open a RON account in Monese, you need to either live in Romania or have Romanian citizenship. When setting up your Monese account in Haveno please make sure to include your name and phone number that matches your Monese account. This will ensure that when you send funds they show from the correct account and when you receive funds they will be credited to your account. @@ -100,7 +85,9 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers Monese If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the phone number provided by the XMR Seller in their Haveno account. Please leave the payment description blank. + +!!! warning + Please send payment only to the phone number provided by the XMR Seller in their Haveno account. Please leave the payment description blank. #### How do I sell XMR with my Monese account? @@ -112,7 +99,9 @@ You can sell XMR with Monese on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your Monese details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -****Warning**, XMR Sellers should expect to receive payment from the phone number / name shown in the XMR Buyer's Haveno account. + +!!! warning + XMR Sellers should expect to receive payment from the phone number / name shown in the XMR Buyer's Haveno account. #### Are there any limits for me to be aware of when using my Monese account? @@ -127,3 +116,5 @@ It is free to send and receive payments. If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/NEFT.md b/docs/the-project/payment_methods/NEFT.md index 0dbdafc..7680011 100644 --- a/docs/the-project/payment_methods/NEFT.md +++ b/docs/the-project/payment_methods/NEFT.md @@ -2,22 +2,6 @@ National Electronic Funds Transfer (NEFT) is an electronic funds transfer system maintained by the Reserve Bank of India. NEFT enables bank customers in India to transfer funds for free between any two NEFT-enabled bank accounts. -**Contents:** - -- 1 Where can I find out more about NEFT? -- 2 What countries are available for NEFT? -- 3 What currencies are available for NEFT? -- 4 What is the maximum trading duration for NEFT? -- 5 What is the maximum XMR limit for an NEFT trade? -- 6 Is NEFT a payment method that can be signed? -- 7 How do I set up a NEFT account? -- 8 How do I add NEFT as a payment method in Haveno? -- 9 How do I buy XMR with my NEFT account? -- 10 How do I sell XMR with my NEFT account? -- 11 Are there any limits for me to be aware of when using my NEFT account? -- 12 Are there any fees for me to be aware of when using my NEFT account? -- 13 How does dispute resolution when trading with NEFT? - #### Where can I find out more about NEFT? Here is a list of NEFT resources: @@ -61,7 +45,9 @@ It is easy to add your NEFT account to Haveno. - Click save new account If you have more than one NEFT account you wish to add to Haveno you can create different accounts for each. -**Warning**, make sure all the details are correct when you add. + +!!! warning + Make sure all the details are correct when you add. Please make sure to include your: @@ -86,7 +72,9 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers NEFT de If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the account details provided in Haveno. + +!!! warning + Please send payment only to the account details provided in Haveno. The maximum trade size is Rs. 50,000 per transaction. @@ -104,13 +92,15 @@ You can sell XMR with NEFT on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your XXXXXXX details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, if you intend to receive over Rs. 50,000 per trade you should expect the buyer to have to make multiple transfers. + +!!! warning + If you intend to receive over Rs. 50,000 per trade you should expect the buyer to have to make multiple transfers. Please note some banks have different limits for their customers. #### Are there any limits for me to be aware of when using my NEFT account? -Maximum amount limited to per transaction is Rs.50000 within India +Maximum amount limited to per transaction is Rs. 50000 within India Maximum of 50,000 INR can be sent per transaction. @@ -125,3 +115,5 @@ It is free to send and receive. If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Nequi.md b/docs/the-project/payment_methods/Nequi.md index b058bc2..3217e5f 100644 --- a/docs/the-project/payment_methods/Nequi.md +++ b/docs/the-project/payment_methods/Nequi.md @@ -2,20 +2,6 @@ Nequi is a commonly used fintech neobank that allows people to send money to anyone in any part of Colombia. -**Contents:** - -- 1 What countries are available for Nequi? -- 2 What currencies are available for Nequi? -- 3 What is the maximum trading duration for Nequi? -- 4 What is the maximum XMR limit for an Nequi trade? -- 5 Is Nequi a payment method that can be signed? -- 6 How do I set up a Nequi account? -- 7 How do I add Nequi as a payment method in Haveno? -- 8 How do I buy XMR with my Nequi account? -- 9 How do I sell XMR with my Nequi account? -- 10 Are there any limits or fees for me to be aware of when using my Nequi account? -- 11 How does dispute resolution when trading with Nequi? - #### What countries are available for Nequi? Nequi is available in Colombia. @@ -55,7 +41,9 @@ It is easy to add your Nequi account to Haveno. If you have more than one Nequi account you wish to add to Haveno you can create different accounts for each. Make sure all the details are correct when you add. -**Warning**, please make sure to include your phone number that matches your phone number from your Nequi account. + +!!! warning + Please make sure to include your phone number that matches your phone number from your Nequi account. When users set up a Nequi account payment limits are set to a maximum of ~ 7,000,000 COP that can be sent per month. @@ -75,7 +63,9 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers Nequi d If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to phone number provided in the XMR Seller's Haveno account. + +!!! warning + Please send payment only to phone number provided in the XMR Seller's Haveno account. When users set up a Nequi account payment limits are set to a maximum of ~ 7,000,000 COP that can be sent per month. @@ -93,7 +83,9 @@ You can sell XMR with Nequi on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your Nequi details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, please checked that the payment received matches the pone number provided in the XMR Buyer's Haveno account. + +!!! warning + Please checked that the payment received matches the pone number provided in the XMR Buyer's Haveno account. When users set up a Nequi account payment limits are set to a maximum of ~ 7,000,000 COP that can be sent per month. @@ -112,3 +104,6 @@ If you intend to trade amount of over 7,000,000 COP per trade you will need to c If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). + diff --git a/docs/the-project/payment_methods/Paxum.md b/docs/the-project/payment_methods/Paxum.md index a13eb1a..b471f01 100644 --- a/docs/the-project/payment_methods/Paxum.md +++ b/docs/the-project/payment_methods/Paxum.md @@ -4,27 +4,11 @@ Paxum is a Global Payment Service for Businesses and Individuals. Paxum provides Paxum to Paxum transfers are instant. -- Currencies accepted; USD, CAD, EUR, DKK, CZK, AUD, ZAR, THB, CHF, SEK, RON, PLN, NZD, NOK, INR, IDR, HUF, GBP +- Currencies accepted: USD, CAD, EUR, DKK, CZK, AUD, ZAR, THB, CHF, SEK, RON, PLN, NZD, NOK, INR, IDR, HUF, GBP - Trade window: 24 hours - Signing required: No - Haveno buy/sell Limits: 12 XMR -**Contents:** - -- 1 Where can I find out more about Paxum? -- 2 What countries are available for Paxum? -- 3 What currencies are available for Paxum? -- 4 What is the maximum trading duration for Paxum? -- 5 What is the maximum XMR limit for an Paxum trade? -- 6 Is Paxum a payment method that can be signed? -- 7 How do I set up a Paxum account? -- 8 How do I add Paxum as a payment method in Haveno? -- 9 How do I buy XMR with my Paxum account? -- 10 How do I sell XMR with my Paxum account? -- 11 Are there any limits for me to be aware of when using my Paxum account? -- 12 Are there any fees for me to be aware of when using my Paxum account? -- 13 How does dispute resolution when trading with Paxum? - #### Where can I find out more about Paxum? Here is a list of Paxum resources: @@ -41,7 +25,7 @@ Paxum is available for users in 50+ Countries. #### What currencies are available for Paxum? -Paxum can be used for the following currencies; USD, CAD, EUR, DKK, CZK, AUD, ZAR, THB, CHF, SEK, RON, PLN, NZD, NOK, INR, IDR, HUF, GBP +Paxum can be used for the following currencies: USD, CAD, EUR, DKK, CZK, AUD, ZAR, THB, CHF, SEK, RON, PLN, NZD, NOK, INR, IDR, HUF, GBP #### What is the maximum trading duration for Paxum? @@ -62,6 +46,7 @@ Vist the Paxum website to set up an account. #### How do I add Paxum as a payment method in Haveno? It is easy to add your Paxum account to Haveno: + - Go to the top menu in Haveno and select Account. - Then select National Currency Accounts. - Click add new account @@ -75,6 +60,7 @@ Make sure all the details are correct when you add. #### How do I buy XMR with my Paxum account? You can buy XMR with Paxum on Haveno in 2 waysː + - Make an offer to buy XMR on the EUR market. - Take an offer to buy XMR on the EUR market. @@ -89,6 +75,7 @@ Once the XMR Seller receives your payment they will confirm in Haveno and your s #### How do I sell XMR with my Paxum account? You can sell XMR with Paxum on Haveno in 2 waysː + - Make an offer to sell XMR on the XXXXXX market. - Take an offer to sell XMR on the XXXXXX market. @@ -111,3 +98,6 @@ It costs about $5 to deposit and withdraw funds from to Paxum. If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). + diff --git a/docs/the-project/payment_methods/PayTM.md b/docs/the-project/payment_methods/PayTM.md index 55d394d..401bedc 100644 --- a/docs/the-project/payment_methods/PayTM.md +++ b/docs/the-project/payment_methods/PayTM.md @@ -2,25 +2,10 @@ PayTM is an e-commerce payment system and financial technology company, based in India. PayTM has around 350 million users. Users can send funds to each other via the PayTM wallet. -**Contents:** - -- 1 Where can I find out more about PayTM? -- 2 What countries are available for PayTM? -- 3 What currencies are available for PayTM? -- 4 What is the maximum trading duration for PayTM? -- 5 What is the maximum XMR limit for an PayTM trade? -- 6 Is PayTM a payment method that can be signed? -- 7 How do I set up a PayTM account? -- 8 How do I add PayTM as a payment method in Haveno? -- 9 How do I buy XMR with my PayTM account? -- 10 How do I sell XMR with my PayTM account? -- 11 Are there any limits for me to be aware of when using my PayTM account? -- 12 Are there any fees for me to be aware of when using my PayTM account? -- 13 How does dispute resolution when trading with PayTM? - #### Where can I find out more about PayTM? Here is a list of PayTM resources: + - [PayTM website](https://paytm.com/) - [PayTM video explainer](https://www.youtube.com/watch?v=_twGGicE_OQ) - [PayTM wallet blog post](https://paytm.com/blog/paytm-help/what-is-paytm-wallet-and-how-to-use-it/) @@ -63,7 +48,9 @@ It is easy to add your PayTM account to Haveno. - Click save new account Make sure all the details are correct when you add. -**Warning**, please make sure to include your email or phone number that matches your email or phone number is your PayTM account. + +!!! warning + Please make sure to include your email or phone number that matches your email or phone number is your PayTM account. When users set up a PayTM account with No KYC users are limited to: @@ -91,7 +78,9 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers PayTM d If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the email address or phone number provided. + +!!! warning + Please send payment only to the email address or phone number provided. If you intend to trade amount of over Rs. 5,000 per trade you will need to complete KYC with PayTM. @@ -109,7 +98,9 @@ You can sell XMR with PayTM on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your PayTM details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, if you intend to trade amount of over Rs. 5,000 per trade you will need to complete KYC with PayTM. With KYC users are limited to: + +!!! warning + If you intend to trade amount of over Rs. 5,000 per trade you will need to complete KYC with PayTM. With KYC users are limited to: - Maximum of Rs. 100,000 can be sent per transaction. - Maximum of Rs. 100,000 can be held in your PayTM wallet. @@ -141,3 +132,5 @@ Payment is made on bank smart phone app. Screenshots / videos can be used for ve If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Pay_By_Mail.md b/docs/the-project/payment_methods/Pay_By_Mail.md index db797d2..18ca691 100644 --- a/docs/the-project/payment_methods/Pay_By_Mail.md +++ b/docs/the-project/payment_methods/Pay_By_Mail.md @@ -8,6 +8,7 @@ This payment method has special requirements you should be aware of, so please r ### Setting up a CBM account in Haveno When setting up cash-by-mail payment account in Haveno, you will be asked to enter the following information: + - Name or nym the package should be addressed to - Postal address - Currency @@ -61,6 +62,7 @@ Please make sure you have all the necessary items arranged before taking an offe **It is highly recommended for peers to make use of Haveno's trader chat to communicate directly with one another. This is the most promising way to resolve any issues that may arise during the trade.** Regarding dispute resolution, please **Note:** + - Arbitrators can consider your case and make a suggestion, but they are NOT guaranteed to help. - If a trader rejects an arbitrator suggestion, it could lead to lose both trading and deposit funds. - Arbitrators will make a decision based on the evidence provided to them. Therefore, please follow and document the above processes to have evidence in case of dispute. For cash-by-mail trades, arbitrator decisions are final, meaning reimbursement requests to the Haveno's arbitrator team for any funds lost in cash-by-mail trades will NOT be considered. diff --git a/docs/the-project/payment_methods/Paysera.md b/docs/the-project/payment_methods/Paysera.md index 284a025..b83ad60 100644 --- a/docs/the-project/payment_methods/Paysera.md +++ b/docs/the-project/payment_methods/Paysera.md @@ -1,6 +1,7 @@ # Paysera Paysera is a multi-currency mobile payment provider and web app based in Lithuania. It providing standard banking services but it is not a registered bank. + - Currencies accepted: AUD, BGN, BYN, CAD, CHF, CNY, CZK, DKK, EUR, GBP, GEL, HKD, HRK, HUF, ILS, INR, JPY, KZT, MXN, NOK, NZD, PHP, PLN, RON, RSD, RUB, SEK, SGD, THB, TRY, USD, ZAR - Trade window: 24 hours - Signing required: No @@ -8,22 +9,6 @@ Paysera is a multi-currency mobile payment provider and web app based in Lithuan Paysera is an established multi-currency payment service that provides users with the option to trade in multiple currencies instantly for low fees with the functionality of a mobile and banking app. -**Contents:** - -- 1 Where can I find out more about Paysera? -- 2 What countries are available for Paysera? -- 3 What currencies are available for Paysera? -- 4 What is the maximum trading duration for Paysera? -- 5 What is the maximum XMR limit for an Paysera trade? -- 6 Is Paysera a payment method that can be signed? -- 7 How do I set up a Paysera account? -- 8 How do I add Paysera as a payment method in Haveno? -- 9 How do I buy XMR with my Paysera account? -- 10 How do I sell XMR with my Paysera account? -- 11 Are there any limits for me to be aware of when using my Paysera account? -- 12 Are there any fees for me to be aware of when using my Paysera account? -- 13 How does dispute resolution when trading with Paysera? - #### Where can I find out more about Paysera? Here is a list of Paysera resources: @@ -101,18 +86,15 @@ Once you receive payment from the XMR Buyer you should confirm payment has been #### Are there any limits for me to be aware of when using my Paysera account? Paysera offers four levels of identification. The levels determine how much you can transfer daily, monthly and annually. You can move up in levels at any time for free, but you might need to provide additional information. -|-------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| -| Level | Description | -|-------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| -| 1 | Exchange currency, conduct internal Paysera transfers and make online purchases with your account up to a currency equivalent of 30 euros daily, 740 euros monthly and 2,500 euros annually. | -|-------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| -| 2 | In addition to Level 1 services, transfer to banks up to a currency equivalent of 370 euros daily, 1,110 euros monthly and 2,500 euros annually. | -|-------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| -| 3 | In addition to Level 2 services: | -| | Add the option of opening a Paysera Visa card or business account, transfer to international accounts and take care of e-commerce up to a currency equivalent of 1,480 euros daily, 1,480 euros monthly and 17,760 euros annually | -|-------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| -| 4 | Take advantage of services offered at all levels with no limits on how much you can send or receive. | -|-------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| + +| | | +|-------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| +| Level | Description | +| 1 | Exchange currency, conduct internal Paysera transfers and make online purchases with your account up to a currency equivalent of 30 euros daily, 740 euros monthly and 2,500 euros annually. | +| 2 | In addition to Level 1 services, transfer to banks up to a currency equivalent of 370 euros daily, 1,110 euros monthly and 2,500 euros annually. | +| 3 | In addition to Level 2 services: | +| | Add the option of opening a Paysera Visa card or business account, transfer to international accounts and take care of e-commerce up to a currency equivalent of 1,480 euros daily, 1,480 euros monthly and 17,760 euros annually | +| 4 | Take advantage of services offered at all levels with no limits on how much you can send or receive. | #### Are there any fees for me to be aware of when using my Paysera account? @@ -127,3 +109,5 @@ Paysera is also useful to send / receive SWIFT payments the fees are about 7 Eur If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Pix.md b/docs/the-project/payment_methods/Pix.md index d5e636a..fa70897 100644 --- a/docs/the-project/payment_methods/Pix.md +++ b/docs/the-project/payment_methods/Pix.md @@ -2,21 +2,6 @@ Pix is a new method of transferring BRL available in Brazil established by the Brazilian Central Bank. The recipient only needs to share a phone number, e-mail or Social Security Number. The advantage over the National Bank Transfer payment method is that the PIX works 24 hours a day, 7 days a week and the transfer takes place in a few minutes. -**Contents:** - -- 1 What countries are available for Pix? -- 2 What currencies are available for Pix? -- 3 What is the maximum trading duration for Pix? -- 4 What is the maximum XMR limit for an Pix trade? -- 5 Is Pix a payment method that can be signed? -- 6 How do I set up a Pix account? -- 7 How do I add Pix as a payment method in Haveno? -- 8 How do I buy XMR with my Pix account? -- 9 How do I sell XMR with my Pix account? -- 10 Are there any limits for me to be aware of when using my Pix account? -- 11 Are there any fees for me to be aware of when using my Pix account? -- 12 How does dispute resolution when trading with Pix? - #### What countries are available for Pix? Pix is only available in Brazil. @@ -44,6 +29,7 @@ Can be used with most Brazilian bank accounts. #### How do I add Pix as a payment method in Haveno? It is easy to add your Pix acount to Haveno: + - Go to the top menu in Haveno and select Account. - Then select National Currency Accounts. - Click add new account @@ -55,13 +41,16 @@ It is easy to add your Pix acount to Haveno: If you have more than one Pix account you wish to add to Haveno you can create different accounts for each. Make sure all the details are correct when you add. -**Warning**, please make sure to include your chosen Pix Key. There are four types of keys: CPF (Natural Persons Register) or CNPJ (National Registry of Legal Entities), e-mail address, telephone number or a random key generated by the system called a universally unique identifier (UUID). A different key must be used for each Pix account your have. Individuals can create up to five keys for each account they own. + +!!! warning + Please make sure to include your chosen Pix Key. There are four types of keys: CPF (Natural Persons Register) or CNPJ (National Registry of Legal Entities), e-mail address, telephone number or a random key generated by the system called a universally unique identifier (UUID). A different key must be used for each Pix account your have. Individuals can create up to five keys for each account they own. When trading on Haveno, XMR Buyers should use their Pix Keys as the payment description so that it is easy for the XMR Sellers to identify the payment as coming from themselves. #### How do I buy XMR with my Pix account? You can buy XMR with Pix on Haveno in 2 waysː + - Make an offer to buy XMR on the BRL market. - Take an offer to buy XMR on the BRL market. @@ -70,7 +59,9 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers Pix det If you have the option to include a payment reference please use your Pix Key. Otherwise just leave it blank and share your Pix Key in trader chat. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only the Pix Key provided in the XMR Seller's Haveno account. + +!!! warning + Please send payment only the Pix Key provided in the XMR Seller's Haveno account. Please use your Pix Key as the payment reference so that it is easy for the XMR Seller to identify the payment as coming from yourself. @@ -84,7 +75,9 @@ You can sell XMR with Pix on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your Pix details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, please check that the payment received description matches the Pix Key provided in the XMR Buyer's Haveno account. + +!!! warning + Please check that the payment received description matches the Pix Key provided in the XMR Buyer's Haveno account. #### Are there any limits for me to be aware of when using my Pix account? @@ -99,3 +92,5 @@ It is generally free to send and receive Pix payments. If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/RTGS.md b/docs/the-project/payment_methods/RTGS.md index 84c1dc4..f9d9f9b 100644 --- a/docs/the-project/payment_methods/RTGS.md +++ b/docs/the-project/payment_methods/RTGS.md @@ -4,22 +4,6 @@ RTGS is a payment method added in Haveno Real-Time Gross Settlement (RTGS) is an electronic funds transfer system maintained by the Reserve Bank of India. RTGS payment enable immediate and large remittances (minimum of 200,000 INR) by banking customers in India to transfer funds for between any two RTGS enabled bank accounts. -**Contents:** - -- 1 Where can I find out more about RTGS? -- 2 What countries are available for RTGS? -- 3 What currencies are available for RTGS? -- 4 What is the maximum trading duration for RTGS? -- 5 What is the maximum XMR limit for an RTGS trade? -- 6 Is RTGS a payment method that can be signed? -- 7 How do I set up a RTGS account? -- 8 How do I add RTGS as a payment method in Haveno? -- 9 How do I buy XMR with my RTGS account? -- 10 How do I sell XMR with my RTGS account? -- 11 Are there any limits for me to be aware of when using my RTGS account? -- 12 Are there any fees for me to be aware of when using my RTGS account? -- 13 How does dispute resolution when trading with RTGS? - #### Where can I find out more about RTGS? Here is a list of RTGS resources: @@ -65,7 +49,9 @@ It is easy to add your RTGS account to Haveno. If you have more than one RTGS account you wish to add to Haveno you can create different accounts for each. Make sure all the details are correct when you add. -**Warning**, RTGS is for payments of large trades of Rs. 200,000 or over. + +!!! warning + RTGS is for payments of large trades of Rs. 200,000 or over. When setting up your RTGS payment account please make sure to include your: @@ -74,7 +60,7 @@ When setting up your RTGS payment account please make sure to include your: - IFSC number - These details should match your bank account that you will use for sending / receiving payments. -Please be aware there is a minimum trade amount of Rs. 200,000 that can be sent per transaction. If you are trading under this amount either the trade would get cancelled or both traders would have to agree on another payment method (eg IMPS or UPI). +Please be aware there is a minimum trade amount of Rs. 200,000 that can be sent per transaction. If you are trading under this amount either the trade would get cancelled or both traders would have to agree on another payment method (e.g. IMPS or UPI). #### How do I buy XMR with my RTGS account? @@ -88,9 +74,11 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers RTGS de If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the account details provided in Haveno. -Please be aware there is a minimum trade amount of Rs. 200,000 that can be sent per transaction. If you are trading under this amount either the trade would get cancelled or both traders would have to agree on another payment method (eg IMPS or UPI). +!!! warning + Please send payment only to the account details provided in Haveno. + +Please be aware there is a minimum trade amount of Rs. 200,000 that can be sent per transaction. If you are trading under this amount either the trade would get cancelled or both traders would have to agree on another payment method (e.g. IMPS or UPI). #### How do I sell XMR with my RTGS account? @@ -102,11 +90,13 @@ You can sell XMR with RTGS on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your RTGS details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, please be aware there is a minimum trade amount of Rs. 200,000 that can be sent per transaction. If you are trading under this amount either the trade would get cancelled or both traders would have to agree on another payment method (eg IMPS or UPI). + +!!! warning + Please be aware there is a minimum trade amount of Rs. 200,000 that can be sent per transaction. If you are trading under this amount either the trade would get cancelled or both traders would have to agree on another payment method (e.g. IMPS or UPI). #### Are there any limits for me to be aware of when using my RTGS account? -Minimum amount per transaction is Rs.200,000. +Minimum amount per transaction is Rs. 200,000 Maximum of 1,000,000 INR can be sent per day. @@ -120,4 +110,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. -For more information see dispute resolution. +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Revolut.md b/docs/the-project/payment_methods/Revolut.md index 6aeb9b4..0f5c52a 100644 --- a/docs/the-project/payment_methods/Revolut.md +++ b/docs/the-project/payment_methods/Revolut.md @@ -2,12 +2,6 @@ Revolut offers banking services in [various countries](https://www.revolut.com/help/getting-started/verifying-identity/what-countries-are-supported) with [various currencies](https://www.revolut.com/help/getting-started/adding-money-to-revolut). It is most heavily used in the EUR market, but has seen action in other markets increase as Revolut has expanded the markets it operates, representing a good chance for international payments and USD payments. Due to recurring issues with other banks, it's not possible to add a Revolut SEPA account or use it as "faster payments" at Haveno. This payment method is only for transfers between Revolut users. -**Contents:** - -- 1 Creating the account in Haveno -- 2 Revolut username -- 3 Pay to username - #### 1. Creating the account in Haveno Setting up a Revolut account in Haveno. To create a Revolut payment account in Haveno, you need to input the country for your Revolut account, your revolut username, and the currencies that you wish to trade with the account. Remember that none of this information can be modified once an account is created, and account signing data can be lost if not properly backed up. If you edit your username, a new Haveno account should have to be created, unsigned and with 3 XMR trading limits. @@ -16,4 +10,4 @@ Remember that none of this information can be modified once an account is create On the bottom of your Revolut app, tap the two arrows symbol in the middle. Then, under your real name, there's a @username. This is what should go into your account details, and what you should use to make a Revolut payment. Usernames are case-sensitive. #### 3. Pay to username -Revolut calls usernames "Revtags", and has a help center article called [How can I send money by Revtag ?](https://help.revolut.com/help/transfers/internal-transfers/username-payments/how-can-i-send-money-by-username) which explains how to send money to one. If that doesn't work, see [Why can’t I pay someone by Revtag?](https://help.revolut.com/help/transfers/internal-transfers/username-payments/why-cant-i-pay-someone-by-username) and make sure that "Payments with friends" is enabled. +Revolut calls usernames "Revtags", and has a help center article called [How can I send money by Revtag?](https://help.revolut.com/help/transfers/internal-transfers/username-payments/how-can-i-send-money-by-username) which explains how to send money to one. If that doesn't work, see [Why can’t I pay someone by Revtag?](https://help.revolut.com/help/transfers/internal-transfers/username-payments/why-cant-i-pay-someone-by-username) and make sure that "Payments with friends" is enabled. diff --git a/docs/the-project/payment_methods/SEPA.md b/docs/the-project/payment_methods/SEPA.md index 74ec051..64eb3bf 100644 --- a/docs/the-project/payment_methods/SEPA.md +++ b/docs/the-project/payment_methods/SEPA.md @@ -1,51 +1,46 @@ # SEPA Payment method -- SEPA is a payment method added used in Haveno for buying and selling XMR for Euros (EUR). +SEPA is a payment method added used in Haveno for buying and selling XMR for Euros (EUR). SEPA is the most common way people in the EU send and receive payment to each other via their banks. Those payments usually take a couple of working days to complete, but can take up to 6 days depending on weekends / public holidays. -**Contents:** - -- 1 Where can I find out more about SEPA? -- 2 What countries are available for SEPA? -- 3 What currencies are available for SEPA? -- 4 What is the maximum trading duration for SEPA? -- 5 What is the maximum XMR limit for a SEPA trade? -- 6 Is SEPA a payment method that can be signed? -- 7 How do I set up a SEPA account? -- 8 How do I add a SEPA account as a payment method in SEPA? -- 9 How do I buy XMR with my SEPA account? -- 10 How do I sell XMR with my SEPA account? -- 11 Are there any limits for me to be aware of when using my SEPA account? -- 12 Are there any fees for me to be aware of when using my SEPA account? -- 13 How does dispute resolution when trading with SEPA? - #### 1. Where can I find out more about SEPA? + Here is a list of SEPA resources: + - [SEPA Wikipedia Page](https://en.wikipedia.org/wiki/Single_Euro_Payments_Area) - [SEPA regulator](https://www.europeanpaymentscouncil.eu/) #### 2. What countries are available for SEPA? + SEPA payments is available to most people in Europe. All EU users and some additional European countries. #### 3. What currencies are available for SEPA? + SEPA allows peer to peer payments of: + - Euros (EUR) #### 4. What is the maximum trading duration for SEPA? + The maximum trade time is 6 days. Generally SEPA payments will be completed within 2 working days. SEPA payments are usually not processed on Saturday, Sundays or bank holidays. #### 5. What is the maximum XMR limit for a SEPA trade? + 12 XMR #### 6. Is SEPA a payment method that can be signed? -Yes, SEPA payment accounts on Haveno require signing to lift limits to above 0.01 XMR. + +Yes, SEPA payment accounts on Haveno require signing to lift limits to above 3 XMR. #### 7. How do I set up a SEPA account? + SEPA are supported by all EU based banks, some EU based payment providers as well as some non-EU European banks and payment providers. -#### 8. How do I add a SEPA account as a payment method in SEPA? +#### 8. How do I add a SEPA account as a payment method in Haveno? + It is easy to add your SEPA account to Haveno. -- Go to the top menu in SEPA and select Account. + +- Go to the top menu in Haveno and select Account. - Then select National Currency Accounts. - Click add new account - Select SEPA @@ -53,10 +48,15 @@ It is easy to add your SEPA account to Haveno. - Choose to use a custom account name this helps makes it easier for you to manage multiple payment methods in Haveno (this will be visible only to you, for example: SEPA - EUR - Jan Franco - Click save new account -Make sure all the details are correct when you add. Make sure to include both your Name as shown by the bank when you send payment (eg Jan Franco, or Franco. Jan), your IBAN and BIC number. -**Warning** Revolut SEPA accounts are not allowed on Haveno due to poor acceptance by other banks +Make sure all the details are correct when you add. + +Make sure to include both your Name as shown by the bank when you send payment (eg Jan Franco, or Franco. Jan), your IBAN and BIC number. + +!!! warning + Revolut SEPA accounts are not allowed on Haveno due to poor acceptance by other banks #### 9. How do I buy XMR with my SEPA account? + You can buy XMR with SEPA on Haveno in 2 waysː - Make an offer to buy XMR on the EUR market. @@ -67,24 +67,39 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers SEPA de If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning** Please send payment only to the details provided by the XMR Seller in their Haveno account, and the payment description blank. + +!!! warning + Please send payment only to the details provided by the XMR Seller in their Haveno account. Please leave the payment description blank. #### 10. How do I sell XMR with my SEPA account? + You can sell XMR with SEPA on Haveno in 2 waysː + - Make an offer to sell XMR on the EUR market. - Take an offer to sell XMR on the EUR market. When the offer is confirmed Haveno will provide with the XMR Buyer with your SEPA details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. -Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the IBAN and XMR number the payment came from but the name must match.** +Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. Once you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. + +!!! warning + XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the IBAN and BIC number the payment came from but the name must match. #### 11. Are there any limits for me to be aware of when using my SEPA account? + Limits are set by your bank. Check with your bank what the limits allowed are. Most limits are about €50,000 per day. There is no minimum limit. #### 12. Are there any fees for me to be aware of when using my SEPA account? + It is free to send and receive SEPA payments (as in the SEPA network itself do not charge fees to the operators). However, some banks might add changes to send or receive SEPA payments. If your bank has SEPA charges consider looking to open a new bank with fee free banking. #### 13. How does dispute resolution when trading with SEPA? + If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. + The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). + +!!! note + For SEPA payments from banks outside the European Economic Area (e.g. GB, CH), it is often necessary to provide the address of the payee in payment transactions. It usually works if the address is only approximately correct (e.g.: City of your bank and a valid street address in that city) Trading partners can discuss this in Haveno's integrated chat. diff --git a/docs/the-project/payment_methods/SEPA_Instant.md b/docs/the-project/payment_methods/SEPA_Instant.md new file mode 100644 index 0000000..b86b0b9 --- /dev/null +++ b/docs/the-project/payment_methods/SEPA_Instant.md @@ -0,0 +1,105 @@ +# SEPA Instant Payment method + +SEPA Instant is a payment method added used in Haveno for buying and selling XMR for Euros (EUR). +SEPA Instant is the most popular way for people in the EU send and receive instant payments to each other via their banks. More and more banks are now starting to offer SEPA Instant in additional to standard [SEPA](SEPA.md). + +SEPA Instant payment payments are usually instant, but can take up to 24 hours to appear. + +#### 1. Where can I find out more about SEPA Instant? + +Here is a list of SEPA resources: + +- [SEPA Wikipedia Page - includes information on SEPA Instant](https://en.wikipedia.org/wiki/Single_Euro_Payments_Area) +- [SEPA regulator page on SEPA Instant](https://www.europeanpaymentscouncil.eu/what-we-do/sepa-instant-credit-transfer/) +- [list of participating banks](https://www.europeanpaymentscouncil.eu/what-we-do/be-involved/register-participants/registers-participants-sepa-payment-schemes) + +#### 2. What countries are available for SEPA Instant? + +SEPA Instant payments are available to many banks in Europe. All EU users and some additional European countries. + +#### 3. What currencies are available for SEPA Instant? + +SEPA Instant allows peer to peer payments of: + +- Euros (EUR) + +#### 4. What is the maximum trading duration for SEPA Instant? + +The maximum trade time is 1 day. Generally SEPA payments will be completed instantly. SEPA Instant payments are processed on Saturdays, Sundays or bank holidays. + +#### 5. What is the maximum XMR limit for a SEPA Instant trade? + +12 XMR + +#### 6. Is SEPA Instant a payment method that can be signed? + +Yes, SEPA Instant payment accounts on Haveno require signing to lift limits to above 3 XMR. + +#### 7. How do I set up a SEPA Instant account? + +SEPA Instant is supported by many EU based banks, some EU based payment providers as well as some non-EU European banks and payment providers. + +#### 8. How do I add a SEPA Instant account as a payment method in Haveno? + +It is easy to add your SEPA Instant account to Haveno. + +- Go to the top menu in Haveno and select Account. +- Then select National Currency Accounts. +- Click add new account +- Select SEPA Instant +- Complete the details +- Choose to use a custom account name this helps makes it easier for you to manage multiple payment methods in Haveno (this will be visible only to you, for example: SEPA Instant - EUR - Jan Franco +- Click save new account + +Make sure all the details are correct when you add. + +Make sure to include both your Name as shown by the bank when you send payment (eg Jan Franco, or Franco. Jan), your IBAN and BIC number. + +!!! warning + SEPA Instant accounts can be; instant send, instant receive, or both. If you are wanting to you your account to buy and send on Haveno please ensure your SEPA Instant account allows for payments to be instant for both sending AND receiving. Otherwise the payment will still be received / sent but it will go via normal [SEPA](SEPA.md) and take up to six days. + +#### 9. How do I buy XMR with my SEPA Instant account Instant? + +You can buy XMR with SEPA Instant on Haveno in 2 waysː + +- Make an offer to buy XMR on the EUR market. +- Take an offer to buy XMR on the EUR market. + +When the offer is confirmed Haveno will provide you with the XMR Sellers SEPA details for you to complete the payment. You should send payment immediately and confirm you have done so in Haveno by clicking 'payment started'. + +If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. + +Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. + +!!! warning + Please send payment only to the details provided by the XMR Seller in their Haveno account. Please leave the payment description blank. + +#### 10. How do I sell XMR with my SEPA Instant account? + +You can sell XMR with SEPA Instant on Haveno in 2 waysː + +- Make an offer to sell XMR on the EUR market. +- Take an offer to sell XMR on the EUR market. + +When the offer is confirmed Haveno will provide with the XMR Buyer with your SEPA Instant details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. + +Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. Once you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. + +!!! warning + XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the IBAN and BIC number the payment came from but the name must match. + +#### 11. Are there any limits for me to be aware of when using my SEPA Instant account? + +Limits are set by your bank. Check with your bank what the limits allowed are. Most limits are about €50,000 per day. There is no minimum limit. + +#### 12. Are there any fees for me to be aware of when using my SEPA Instant account? + +It is free to send and receive SEPA Instant payments (as in the SEPA network itself do not charge fees to the operators). However, some banks might add changes to send or receive SEPA payments. If your bank has SEPA charges consider looking to open a new bank with fee free banking. + +#### 13. How does dispute resolution when trading with SEPA Instant? + +If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. + +The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/SWIFT.md b/docs/the-project/payment_methods/SWIFT.md index 30e6ed6..7722c92 100644 --- a/docs/the-project/payment_methods/SWIFT.md +++ b/docs/the-project/payment_methods/SWIFT.md @@ -6,17 +6,6 @@ Sender and receiver typically incur fees and payment times can also be slow (up See this table for up-to-date trade limits and signing requirements. -**Contents:** - -- Background -- Setting up the payment account -- Notes on buying XMR -- Send payment in correct currency -- Put an appropriate reason for payment -- Use the correct fee option -- Notes on selling XMR -- Understanding SWIFT fees - #### Background Almost all banks have access to the SWIFT network. Some money transfer services also give users access to the SWIFT Network. @@ -41,9 +30,11 @@ When creating a new payment account for SWIFT, keep the following in mind: - Traders using SWIFT on Haveno could be anywhere in the world, so please fill all fields completely and accurately - If you are not comfortable sharing your own address, provide the address of your bank -**Note:** By default, Haveno sets up your SWIFT account to make and take offers from any country and any currency. This means SWIFT accounts on Haveno are able to trade on ALL fiat currency markets. The currency for a particular trade will always be specified by the maker in their offer. +!!! Note + By default, Haveno sets up your SWIFT account to make and take offers from any country and any currency. This means SWIFT accounts on Haveno are able to trade on ALL fiat currency markets. The currency for a particular trade will always be specified by the maker in their offer. -**Note:** if you transact in a currency that is not native to your bank account (as either maker OR taker), your bank may make you pay currency exchange fees. It is your responsibility to cover these fees. Please make 100% sure you're aware of what to expect before making or taking an offer. +!!! Note + If you transact in a currency that is not native to your bank account (as either maker OR taker), your bank may make you pay currency exchange fees. It is your responsibility to cover these fees. Please make 100% sure you're aware of what to expect before making or taking an offer. #### Notes on buying XMR @@ -73,6 +64,7 @@ SWIFT transfers for Haveno trades should use the SHA (SHAred) fee option. More o #### Notes on selling XMR You can sell XMR with SWIFT on Haveno in 2 waysː + - Make an offer to sell XMR on a currency market of your choosing - Take an offer to sell XMR on the currency market specified in the offer @@ -88,6 +80,6 @@ When sending a SWIFT transfer the sender has three fee options to choose from: - OUR – payer (sender of the payment) incurs all payment transaction fees. Normally you are billed separately for the payment transfer. The payee (recipient of the payment) does not pay any transaction fees. The beneficiary receives the full payment amount. - SHA (SHAred) – payer (sender of the payment) pays all fees charged by the sending bank, which are billed separately. The payee (recipient of the payment) pays all fees charged by their receiving bank. The recipient receives the payment minus any applicable fees. -Haveno requires buyers to use the SHA (SHAred) fee option for SWIFT transfers. If a XMR buyer sends a payment using the BEN (BENeficiary) fee option, they will likely incur a penalty to compensate the XMR seller. +**Haveno requires buyers to use the SHA (SHAred) fee option for SWIFT transfers.** If a XMR buyer sends a payment using the BEN (BENeficiary) fee option, they will likely incur a penalty to compensate the XMR seller. Please make sure you are aware of your bank's fee schedule for the SHA (SHAred) fee option. Normally it will be $5-25 USD equivalent, but every bank is different. diff --git a/docs/the-project/payment_methods/Satispay.md b/docs/the-project/payment_methods/Satispay.md index 334f075..c14e6da 100644 --- a/docs/the-project/payment_methods/Satispay.md +++ b/docs/the-project/payment_methods/Satispay.md @@ -7,21 +7,6 @@ Here is a list of Satispay resources: - [Satispay website](https://satispay.com/) - [Satispay Twitter](https://twitter.com/satispay/) -**Contents:** - -- 1 What countries are available for Satispay? -- 2 What currencies are available for Satispay? -- 3 What is the maximum trading duration for Satispay? -- 4 What is the maximum XMR limit for an Satispay trade? -- 5 Is Satispay a payment method that can be signed? -- 6 How do I set up a Satispay account? -- 7 How do I add Satispay as a payment method in Haveno? -- 8 How do I buy XMR with my Satispay account? -- 9 How do I sell XMR with my Satispay account? -- 10 Are there any limits for me to be aware of when using my Satispay account? -- 11 Are there any fees for me to be aware of when using my Satispay account? -- 12 How does dispute resolution when trading with Satispay? - #### What countries are available for Satispay? Satispay is only currently available in Italy. @@ -61,7 +46,9 @@ It is easy to add your Satispay account to Haveno. - Click save new account Make sure all the details are correct when you add. -**Warning**, to use Satispay you need a bank account (IBAN) in Italy and to be registered for the service. + +!!! warning + To use Satispay you need a bank account (IBAN) in Italy and to be registered for the service. Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Haveno should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty. @@ -78,7 +65,9 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers Satispa If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the XMR Seller's mobile phone number as provided in Haveno. + +!!! warning + Please send payment only to the XMR Seller's mobile phone number as provided in Haveno. Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Haveno should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty. @@ -92,17 +81,19 @@ You can sell XMR with Satispay on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your Satispay details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, please make sure your payment is received from the XMR Buyer's mobile phone number / name as provided in Haveno. + +!!! warning + Please make sure your payment is received from the XMR Buyer's mobile phone number / name as provided in Haveno. Satispay account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits. Traders on Haveno should be aware of their limits. If you trade over the above limits your trade might be cancelled and there could be a penalty. #### Are there any limits for me to be aware of when using my Satispay account? -Account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits: https://support.satispay.com/en/articles/increase-maximum-budget +Account limits are individually set. If you want to trade increased amounts you will need to contact Satispay support to increase your limits: [Support Satispay increase-maximum-budget](https://support.satispay.com/en/articles/increase-maximum-budget) #### Are there any fees for me to be aware of when using my Satispay account? -It is free for personal use to send and receive payments. For more info see: https://satispay.com/en-it/pricing/ +It is free for personal use to send and receive payments. For more info see: [Satispay Pricing](https://satispay.com/en-it/pricing/) #### How does dispute resolution when trading with Satispay? @@ -110,4 +101,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. -For more information see dispute resolution. +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/Strike.md b/docs/the-project/payment_methods/Strike.md index 65da658..884f792 100644 --- a/docs/the-project/payment_methods/Strike.md +++ b/docs/the-project/payment_methods/Strike.md @@ -4,22 +4,6 @@ Strike is a payments application developed by Zap Solutions. Strike allowing use Users can use Strike to send and receive instant payments as well as buy and sell Monero. -**Contents:** - -- 1 Where can I find out more about Strike? -- 2 What countries are available for Strike? -- 3 What currencies are available for Strike? -- 4 What is the maximum trading duration for Strike? -- 5 What is the maximum XMR limit for an Strike trade? -- 6 Is Strike a payment method that can be signed? -- 7 How do I set up a Strike account? -- 8 How do I add Strike as a payment method in Haveno? -- 9 How do I buy XMR with my Strike account? -- 10 How do I sell XMR with my Strike account? -- 11 Are there any limits for me to be aware of when using my Strike account? -- 12 Are there any fees for me to be aware of when using my Strike account? -- 13 How does dispute resolution when trading with Strike? - #### Where can I find out more about Strike? Here is a list of Strike resources: @@ -50,7 +34,7 @@ No, Strike accounts do not require signing. #### How do I set up a Strike account? -Sign up at https://strike.me/ +Sign up at [Strike website](https://strike.me/) #### How do I add Strike as a payment method in Haveno? @@ -65,7 +49,9 @@ It is easy to add your Strike account to Haveno. - Click save new account Make sure all the details are correct when you add. -**Warning**, please make sure to include your Strike username. + +!!! warning + Please make sure to include your Strike username. In Haveno, Strike is used for fiat to fiat payments only. @@ -97,7 +83,9 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers Strike If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the XMR Seller's Strike username as provided in Haveno. + +!!! warning + Please send payment only to the XMR Seller's Strike username as provided in Haveno. The maximum trade size is $1,000 maximum per payment. @@ -113,7 +101,9 @@ You can sell XMR with Strike on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your Strike details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, please make sure your payment is received from the XMR Buyer's Strike username as provided in Haveno. + +!!! warning + Please make sure your payment is received from the XMR Buyer's Strike username as provided in Haveno. The maximum trade size is $1,000 maximum per payment. @@ -134,7 +124,8 @@ To get higher limits >$100 users need to provide more information including: - Social Security Number - Photos of their ID -**Warning**, users who have registered with only their email, name, and phone number have the following limits: +!!! warning + Users who have registered with only their email, name, and phone number have the following limits: - $100 maximum per deposit - $1,000 maximum total deposits per week @@ -155,3 +146,5 @@ USD to USD is free. If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/TransferWise.md b/docs/the-project/payment_methods/TransferWise.md index df1e557..1f77c41 100644 --- a/docs/the-project/payment_methods/TransferWise.md +++ b/docs/the-project/payment_methods/TransferWise.md @@ -6,13 +6,6 @@ TransferWise can be used in SEPA trades as well, where one peer uses SEPA and an TransferWise is a web- and app-based money transfer service that supports multiple currencies. TransferWise to TransferWise payments allow users to send payment from any supported currency to any other supported currency. Payments utilize the TransferWise multi-currency account. This is available for users in most countries. -**Contents:** - -- 1 Setting up a TransferWise Account -- 2 Setting up a TransferWise Account in Haveno -- 3 Getting your TransferWise account ready for trading -- 4 Making payments with TransferWise - #### 1. Setting up a TransferWise Account Set up an account. Go to TransferWise and register for an account. KYC will be required. @@ -56,6 +49,7 @@ This section is primarily for XMR buyers using TransferWise. Because of the way TransferWise has a useful guide about this in their [help section](https://transferwise.com/help/articles/2932105/can-i-send-money-to-someone-with-only-their-email-address). To set up a transfer to an email address, follow these steps: + - Start a transfer by clicking the Send money button - At the recipient step, choose Someone else or Business or charity - Untick the box next to I know their bank details @@ -64,4 +58,4 @@ To set up a transfer to an email address, follow these steps: You can then choose how you would like to pay. You can even pay by credit or debit card! -On the case that the payment was made with a name different from the email address (which is allowed) and could create some confusion, the receiver could verify that the name of the XMR buyer is correct by writing his email on a new payment and see if the name matches the one he received it from. *Of course do not go through resending them any funds, there is no need in order to verify the name. +On the case that the payment was made with a name different from the email address (which is allowed) and could create some confusion, the receiver could verify that the name of the XMR buyer is correct by writing his email on a new payment and see if the name matches the one he received it from. **Of course do not go through resending them any funds, there is no need in order to verify the name.** diff --git a/docs/the-project/payment_methods/UPI.md b/docs/the-project/payment_methods/UPI.md index 315baf2..201a6ef 100644 --- a/docs/the-project/payment_methods/UPI.md +++ b/docs/the-project/payment_methods/UPI.md @@ -2,25 +2,10 @@ Unified Payments Interface (UPI) is an instant real-time payment system developed by National Payments Corporation of India facilitating inter-bank transactions. This is an umbrella organization for operating retail payments and settlement systems in India. -**Contents:** - -- 1 Where can I find out more about UPI? -- 2 What countries are available for UPI? -- 3 What currencies are available for UPI? -- 4 What is the maximum trading duration for UPI? -- 5 What is the maximum XMR limit for an UPI trade? -- 6 Is UPI a payment method that can be signed? -- 7 How do I set up a UPI account? -- 8 How do I add UPI as a payment method in Haveno? -- 9 How do I buy XMR with my UPI account? -- 10 How do I sell XMR with my UPI account? -- 11 Are there any limits for me to be aware of when using my UPI account? -- 12 Are there any fees for me to be aware of when using my UPI account? -- 13 How does dispute resolution when trading with UPI ? - #### Where can I find out more about UPI? Here is a list of UPI resources: + - Unified Payments Interface Wiki - UPI video explainer - UPI limits @@ -64,7 +49,9 @@ It is easy to add your UPI account to Haveno. If you have more than one UPI account you wish to add to Haveno you can create different accounts for each. Make sure all the details are correct when you add. -**Warning**, please make sure to include your Virtual Payment Address (VPA) also called your UPI ID. The format for this is like an email ID: with the sign “@” in the middle. For example, your UPI ID could be “receiver’s_name@bank_name” or “phone_number@bank_name.” For UPI there is a maximum limit of Rs. 100,000 that can be sent per transaction. If you intend to trade amount of over Rs. 100,000 per trade it is likely trades will have to take place over multiple transfers. Please note some banks have different limits for their customers. + +!!! warning + Please make sure to include your Virtual Payment Address (VPA) also called your UPI ID. The format for this is like an email ID: with the sign “@” in the middle. For example, your UPI ID could be “receiver’s_name@bank_name” or “phone_number@bank_name.” For UPI there is a maximum limit of Rs. 100,000 that can be sent per transaction. If you intend to trade amount of over Rs. 100,000 per trade it is likely trades will have to take place over multiple transfers. Please note some banks have different limits for their customers. #### How do I buy XMR with my UPI account? @@ -82,7 +69,9 @@ To send money to someone with a UPI ID, you only need to have your receivers UPI If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account. Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. -**Warning**, please send payment only to the VPA / UPI ID provided in Haveno. The maximum trade size is Rs. 100,000 per transaction. If your trade is over Rs. 100,000 you will have to make multiple transfers. Please note some banks have different limits for their customers. + +!!! warning + Please send payment only to the VPA / UPI ID provided in Haveno. The maximum trade size is Rs. 100,000 per transaction. If your trade is over Rs. 100,000 you will have to make multiple transfers. Please note some banks have different limits for their customers. #### How do I sell XMR with my UPI account? @@ -94,7 +83,9 @@ You can sell XMR with UPI on Haveno in 2 waysː When the offer is confirmed Haveno will provide with the XMR Buyer with your UPI details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, if you intend to receive over Rs. 100,000 per trade you should expect the buyer to have to make multiple transfers. Please note some banks have different limits for their customers. + +!!! warning + If you intend to receive over Rs. 100,000 per trade you should expect the buyer to have to make multiple transfers. Please note some banks have different limits for their customers. #### Are there any limits for me to be aware of when using my UPI account? @@ -108,7 +99,7 @@ Some banks have different limits for their customers. The above limits are set b UPI fees are low. They are either free or no more then about 5 INR per transaction. -#### How does dispute resolution when trading with UPI ? +#### How does dispute resolution when trading with UPI? For UPI payments are made on a bank smart phone app. Screenshots / videos can be used if there are any disputes. @@ -117,3 +108,5 @@ SMS messages are also sent to payer and payee to confirm payment. These can also If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/US_Postal_Money_Order.md b/docs/the-project/payment_methods/US_Postal_Money_Order.md index e923177..150be09 100644 --- a/docs/the-project/payment_methods/US_Postal_Money_Order.md +++ b/docs/the-project/payment_methods/US_Postal_Money_Order.md @@ -4,15 +4,6 @@ US Postal Money Orders (USPMO) are one of the most private payment methods on Ha This article covers tips and tricks on using this payment method for buying and selling Monero on Haveno. -**Contents:** - -- Setting up a payment account in Haveno -- Buying the money order -- Sending a money order in the mail -- Redeeming a money order -- For cash -- For new USPMOs - #### Setting up a payment account in Haveno To buy and sell Monero using US Postal Money orders, you will need to set up a corresponding payment account in Haveno. @@ -23,13 +14,15 @@ Things to keep in mind: - Consider using an online name generator (search "random name generator" on your favorite search engine) for a more bias-free suggestion for the sender's name. - For the sender's address, you may want to be more careful, because if your envelope is returned, you'll want to be able to retrieve it. - Option 1: Use an actual fake address (search internet for "random address generator"). If your envelope is returned for any reason, you'll probably lose it for good. -- Option 2: Use another address. That of a neighbor, a friend, or a nearby building (e.g., apartment leasing office, local mom-and-pop shop, etc). This way, you'll have a higher chance of retrieving a returned envelope, but you'll reveal a bit of information about your location. +- Option 2: Use another address. That of a neighbor, a friend, or a nearby building (e.g.: apartment leasing office, local mom-and-pop shop, etc). This way, you'll have a higher chance of retrieving a returned envelope, but you'll reveal a bit of information about your location. - If selling, name and address must be correct (address must be correct in order to receive the envelope, and name must match photo ID to cash it). - To maximize privacy, consider setting up 2 separate payment accounts: one with fake information for buying Monero and one with real information for selling Monero. Again, please note that incorrect information in Haveno payment accounts is generally against Haveno trade protocol. Buying Monero with USPMO is a rare exception. -**Note:** Trading using US Postal Money Orders (USPMO) on Haveno requires that you understand the following: +!!! Note + Trading using US Postal Money Orders (USPMO) on Haveno requires that you understand the following: + - XMR buyers must write the XMR Seller’s name in both the Payer and the Payee’s fields & take a high-resolution photo of the USPMO and envelope with proof of tracking before sending. - XMR buyers must send the USPMO to the XMR seller with Delivery Confirmation. @@ -54,6 +47,7 @@ Also consider: - placing the USPMO out of sight upon receiving it, and filling it out elsewhere (away from cameras) #### Sending a money order in the mail + Figure 1. Extra paper for extra privacy in the envelope. Address the envelope as appropriate. diff --git a/docs/the-project/payment_methods/Verse.md b/docs/the-project/payment_methods/Verse.md index 1ba663f..3a4582e 100644 --- a/docs/the-project/payment_methods/Verse.md +++ b/docs/the-project/payment_methods/Verse.md @@ -5,6 +5,7 @@ Verse is a mobile payment app based in Europe owned by Square. Users can pay and Verse is designed for small payments between friends and family members. Fiat money you receive is stored in your Verse balance. From there you can send it to your friends’ digital wallets. When you want that money to be in your real world wallet, all you have to do is transfer it to your bank account. Withdrawals from Verse (sending to own account) take anywhere from a few seconds to two business days. Verse allows users to: + - Send money to their contacts listed in the contacts list on their mobile device. - Request money from their contacts listed in the contacts list on their mobile device. - Receive and withdraw payments made by other Users that have your mobile phone number saved in their contacts list. @@ -15,22 +16,6 @@ Money can be added by debit / credit card. Verse accepts VISA and MasterCard. Wi Why Verse is like the European Cash App. It is multi currency, easy to use and payments are instant and free. -**Contents:** - -- 1 Where can I find out more about Verse? -- 2 What countries are available for Verse? -- 3 What currencies are available for Verse? -- 4 What is the maximum trading duration for Verse? -- 5 What is the maximum XMR limit for an Verse trade? -- 6 Is Verse a payment method that can be signed? -- 7 How do I set up a Verse account? -- 8 How do I add Verse as a payment method in Haveno? -- 9 How do I buy XMR with my Verse account? -- 10 How do I sell XMR with my Verse account? -- 11 Are there any limits for me to be aware of when using my Verse account? -- 12 Are there any fees for me to be aware of when using my Verse account? -- 13 How does dispute resolution when trading with Verse? - #### Where can I find out more about Verse? Here is a list of Verse resources: @@ -46,7 +31,7 @@ Verse operates in the following countries: Austria, Belgium, Denmark, Finland, F #### What currencies are available for Verse? -Verse supports the following currencies; EUR, SEK, HUF, DKK, PLN +Verse supports the following currencies: EUR, SEK, HUF, DKK, PLN You can change between currencies in the your Verse account. Your default currency is decided by your phone number's country code. You can switch currencies every time you make a payment (the currency menu is right above the amount you are paying) and the change will be made immediately. @@ -87,7 +72,9 @@ To send payment to someone you need there verse user name (similar to Revolut, i If you have more than one Verse account you wish to add to Haveno you can create different accounts for each. Make sure all the details are correct when you add. -**Warning**, Verse is a multiple currency payment method that can send and receive payment in EUR, SEK, HUF, DKK, PLN. + +!!! warning + Verse is a multiple currency payment method that can send and receive payment in EUR, SEK, HUF, DKK, PLN. When setting up your Verse account in Haveno please make sure to include the username that matches your username in your Verse account. This will ensure that when you send funds they show from the correct account and when you receive funds they will be credited to your account. @@ -106,8 +93,8 @@ If you have the option to include a payment reference please leave it blank. If Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet. - -**Warning**: Please send payment only to the username provided by the XMR Seller in their Haveno account. Please leave the payment description blank. +!!! warning + Please send payment only to the username provided by the XMR Seller in their Haveno account. Please leave the payment description blank. Verse users are limited to sending or receiving €10,000 per year (or equivalent foreign currency amount) for accumulated payments made from or received into their payment account. This can be increased by Verse on request. @@ -116,12 +103,14 @@ Verse users are limited to sending or receiving €10,000 per year (or equivalen You can sell XMR with Verse on Haveno in 2 waysː - Make an offer to sell XMR on the EUR, SEK, HUF, DKK, or PLN market. -- l XMR on the EUR, SEK, HUF, DKK, or PLN market. +- Take an offer to sell XMR on the EUR, SEK, HUF, DKK, or PLN market. When the offer is confirmed Haveno will provide with the XMR Buyer with your Verse details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'. Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back. -**Warning**, XMR Sellers should expect to receive payment from the username shown in the XMR Buyer's Haveno account. + +!!! warning + XMR Sellers should expect to receive payment from the username shown in the XMR Buyer's Haveno account. Verse users are limited to sending or receiving €10,000 per year (or equivalent foreign currency amount) for accumulated payments made from or received into their payment account. This can be increased by Verse on request. @@ -131,10 +120,12 @@ Verse users are limited to sending or receiving €10,000 per year (or equivalen #### Are there any fees for me to be aware of when using my Verse account? -Free. For payment operations that involve currency conversion and currency exchange services, the exchange rate will be calculated based on the currency sale or purchase rates, as applicable, by Visa International +Free. For payment operations that involve currency conversion and currency exchange services, the exchange rate will be calculated based on the currency sale or purchase rates, as applicable, by Visa International. #### How does dispute resolution when trading with Verse? If a dispute occurs the arbitrator may ask the buyer to send them information showing that they made the payment of the correct amount to the XMR Seller within the correct time frame. The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount. + +For more information see [Conflict Resolution](../conflict-resolution.md). diff --git a/docs/the-project/payment_methods/interac_e-transfer.md b/docs/the-project/payment_methods/interac_e-transfer.md index a185b62..51090a6 100644 --- a/docs/the-project/payment_methods/interac_e-transfer.md +++ b/docs/the-project/payment_methods/interac_e-transfer.md @@ -2,11 +2,6 @@ As per [Interac's website](https://www.interac.ca/en/) Interac e-Transfer is "a fast, secure and convenient way to send money to anyone in Canada using online banking. The participating bank or credit union transfers the funds using established and secure banking procedures. Transfers are almost instant, but can take up to 30 minutes depending on your bank or credit union." For more information visit their [FAQ](https://www.interac.ca/en/consumers/support/faq-consumers/#) page. -**Contents:** - -- 1 Creating the account in Haveno -- 2 Using Interac e-Transfer for Haveno trades - #### Creating the account in Haveno To create an Interac e-Transfer payment account in Haveno, Buyers and Sellers must add your full account name, email or mobile #, as well as a secret question and answer which is used to accept payments. @@ -21,7 +16,7 @@ This payment method is very easy to use and will normally have a very fast turna After accepting the trade and waiting for at least 1 blockchain confirmation (the more confirmations the safer) you would proceed to your Canadian bank account. From there (options and method may vary depending on financial institution) you would select Email Money. You must then create a new contact using your trading partners contact details (found in Haveno). Please make sure to never mention anything related to Monero since this may generate questions from your bank. When creating a new contact make sure the details match exactly, especially the secret question/answer and email, since this is the only way for your trading partner to claim the funds. Leave the message/description field blank unless you have agreed otherwise with your trading peer in trader chat. Ensure that you are sending the exact sum listed in Haveno. Once you've sent the transfer, you may click on Payment Started in Haveno. -#### If selling Monero for fiat: +#### If selling Monero for fiat: After your trade has been accepted and your transaction confirmed, the taker will initiate the Interac e-Transfer. You may receive it within minutes, however you may take up to the trade time limit to accept it. Once you've accepted it you may click on Confirm Payment in Haveno to release the Monero. It is imperative that you confirm receipt in Haveno, otherwise the Monero will not be released and the trade may unnecessarily end up in mediation. diff --git a/mkdocs.yml b/mkdocs.yml index ca6e3ce..dde4ddb 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -97,10 +97,11 @@ nav: - RTGS: 'the-project/payment_methods/RTGS.md' - Satispay: 'the-project/payment_methods/Satispay.md' - SEPA: 'the-project/payment_methods/SEPA.md' + - SEPA Instant: 'the-project/payment_methods/SEPA_Instant.md' - Strike: 'the-project/payment_methods/Strike.md' - SWIFT: 'the-project/payment_methods/SWIFT.md' - TransferWise: 'the-project/payment_methods/TransferWise.md' - - UBI: 'the-project/payment_methods/UPI.md' + - UPI: 'the-project/payment_methods/UPI.md' - US Postal Money Order: 'the-project/payment_methods/US_Postal_Money_Order.md' - Verse: 'the-project/payment_methods/Verse.md' - Development: