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For upgrades, I found that some sites I had altered the .htaccess file using the automated process in JCH Optimize. Removing the lines inserted by JCH fixed the site. However, for new installs, the only way to overcome this is to go into PHPMyAdmin and set this guide/tour to "0" to turn it off.
The text was updated successfully, but these errors were encountered:
If jch optimize is causing problems with updates then the problem is with the extension not a Joomla issue
So before you update
Disable it
Clear cache
Remove it's code from the .htaccess
This happens if the corresponding Guided Tours component (com_guidedtours) has been disabled manually before the upgrade to Joomla! 5.2 by the user since the request in the modal window triggered by the plugin goes directly to the component, and the system returns a 404 status error:
Either the plugin should handle this request to hide the modal window or a check must be added to determine whether the component is enabled. If not, it must be enabled automatically during the update process.
Steps to reproduce the issue
Install new 5.2 installation. Open up backend/administrator.
Expected result
To be able to edit.
Actual result
VIDEO ON LOOM: https://www.loom.com/share/188f18f3bc8e ... 9af772783c
System information (as much as possible)
FPA at https://forum.joomla.org/viewtopic.php?f=834&t=1012790&e=1&view=unread#p3733254
Additional comments
For upgrades, I found that some sites I had altered the .htaccess file using the automated process in JCH Optimize. Removing the lines inserted by JCH fixed the site. However, for new installs, the only way to overcome this is to go into PHPMyAdmin and set this guide/tour to "0" to turn it off.
The text was updated successfully, but these errors were encountered: