diff --git a/docs/docs/content/bounces.md b/docs/docs/content/bounces.md index 3b79462a3..3da00485d 100644 --- a/docs/docs/content/bounces.md +++ b/docs/docs/content/bounces.md @@ -2,7 +2,7 @@ Enable bounce processing in Settings -> Bounces. POP3 bounce scanning and APIs only become available once the setting is enabled. -### POP3 bounce mailbox +## POP3 bounce mailbox Configure the bounce mailbox in Settings -> Bounces. Either the "From" e-mail that is set on a campaign (or in settings) should have a POP3 mailbox behind it to receive bounce e-mails, or you should configure a dedicated POP3 mailbox and add that address as the `Return-Path` (envelope sender) header in Settings -> SMTP -> Custom headers box. For example: ``` @@ -14,7 +14,7 @@ Configure the bounce mailbox in Settings -> Bounces. Either the "From" e-mail th Some mail servers may also return the bounce to the `Reply-To` address, which can also be added to the header settings. -### Webhook API +## Webhook API The bounce webhook API can be used to record bounce events with custom scripting. This could be by reading a mailbox, a database, or mail server logs. | Method | Endpoint | Description | @@ -39,10 +39,26 @@ curl -u 'username:password' -X POST localhost:9000/webhooks/bounce \ ``` -### External webhooks +## External webhooks listmonk supports receiving bounce webhook events from the following SMTP providers. | Endpoint | Description | More info | |-----------------------------|------------------|-----------| | `https://listmonk.yoursite.com/webhooks/service/ses` | Amazon (AWS) SES | You can use these [Mautic steps](https://docs.mautic.org/en/channels/emails/bounce-management#amazon-webhook) as a general guide, but use your listmonk's endpoint instead. | | `https://listmonk.yoursite.com/webhooks/service/sendgrid` | Sendgrid / Twilio Signed event webhook | [More info](https://docs.sendgrid.com/for-developers/tracking-events/getting-started-event-webhook-security-features) | + + + +## Verification + +You can use Amazon's test emails to make sure everything's working: https://docs.aws.amazon.com/ses/latest/dg/send-an-email-from-console.html +``` +success@simulator.amazonses.com +bounce@simulator.amazonses.com +complaint@simulator.amazonses.com +suppressionlist@simulator.amazonses.com +``` +They all count as _hard_ bounces. + +Exporting bounces: https://github.com/knadh/listmonk/issues/863 +