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Gaps between StartSessionLog call and StartSessionLog call from 55mins to 11hours with nothing logged in between Description
Please describe the issue you are facing using the SDK.
Repro Steps
Please list the steps used to reproduce your issue.
We have a Xamarin Forms app that uses Microsoft.AppCenter.Analytics and Microsoft.AppCenter.Crashes version 5.0.3
We export those logs to Azure AppInSights
Details
Whilst investigating some odd behvior where our app was sending expired Azure B2C Access Tokens we were macthing the failed requests to AppCenter logs. Of the 8 occurences of this expired token issue i can match them to 6 failures in the AppCenter logs
They are all iOS users but that could be a coincidence
In the logs i see something like this each time
Timestamp
name
9/28/2024, 6:40:05.638 PM
StartSessionLog
9/28/2024, 6:37:29.081 PM
StartSessionLog
9/28/2024, 6:00:54.541 PM
DataSyncService - Sync All Finished
LOTS OF LOG ROWS NOT INCLUDED Nothng unusual
9/28/2024, 6:00:30.862 PM
DataSyncService - Sync All Requested
9/28/2024, 6:00:30.850 PM
ThirdPartyService - Sync All Completed
9/28/2024, 6:00:27.821 PM
ThirdPartyService - Sync All Requested
9/28/2024, 6:00:26.601 PM
StartSessionLog
9/28/2024, 5:05:00.723 PM
ViewModel - HomeViewModel Appearing
9/28/2024, 5:05:00.349 PM
Connecting UserId To AppCenter
9/28/2024, 5:04:59.866 PM
StartServiceLog
Note the 55minute gap between one log 'ViewModel - HomeViewModel Appearing' and the 'StartSessionLog'. I have seen one occurence where the gao to StartSesssionLog was 11hours
The text was updated successfully, but these errors were encountered:
Hi @munkii, thank you for reporting!
Could you please tell us how AppCenter.Analytics is being started in the app? Where is called Appcenter.Start?
Is App being put into background right after launch? I am asking because Analytics is trying to send start session event while initializing and after app is being put back to foreground.
Gaps between StartSessionLog call and StartSessionLog call from 55mins to 11hours with nothing logged in between Description
Please describe the issue you are facing using the SDK.
Repro Steps
Please list the steps used to reproduce your issue.
Details
Whilst investigating some odd behvior where our app was sending expired Azure B2C Access Tokens we were macthing the failed requests to AppCenter logs. Of the 8 occurences of this expired token issue i can match them to 6 failures in the AppCenter logs
They are all iOS users but that could be a coincidence
In the logs i see something like this each time
Note the 55minute gap between one log 'ViewModel - HomeViewModel Appearing' and the 'StartSessionLog'. I have seen one occurence where the gao to StartSesssionLog was 11hours
The text was updated successfully, but these errors were encountered: