apm-php unsupported un ubuntu 20.04

[burner1024]

apm-php unsupported un ubuntu 20.04

Description

! Installing php-agent-installer
   Failed 

  New Relic installation complete 

  --------------------
  Installation Summary

  ✔  Infrastructure Agent  (installed)  
  ✔  Logs Integration  (installed)  
  !  PHP Agent  (incomplete)

Steps to Reproduce

sudo NEW_RELIC_API_KEY=NRAK-XXX NEW_RELIC_ACCOUNT_ID=YYY /usr/local/bin/newrelic install -n php-agent-installer

Expected Behavior

Installed php agent.

Relevant Logs / Console output

 _   _                 ____      _ _
| \ | | _____      __ |  _ \ ___| (_) ___
|  \| |/ _ \ \ /\ / / | |_) / _ | | |/ __|
| |\  |  __/\ V  V /  |  _ |  __| | | (__
|_| \_|\___| \_/\_/   |_| \_\___|_|_|\___|

Welcome to New Relic. Let's set up full stack observability for your environment.
Our Data Privacy Notice: https://newrelic.com/termsandconditions/services-notices
	
✔ Connecting to New Relic Platform
   Connected 


Installing New Relic PHP Agent

==> Installing Infrastructure Agent
Detecting available SSL ciphers...
 - SSLv3
 - TLSv1
 - TLSv1.2
 - TLSv1.3
Hit:1 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal InRelease
Hit:2 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:3 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-backports InRelease
Hit:5 https://download.docker.com/linux/ubuntu focal InRelease
Hit:6 https://download.newrelic.com/infrastructure_agent/linux/apt focal InRelease
Get:7 https://deb.nodesource.com/node_14.x focal InRelease [4583 B]
Ign:4 https://apt.newrelic.com/debian newrelic InRelease
Hit:8 https://apt.newrelic.com/debian newrelic Release
Hit:9 http://security.ubuntu.com/ubuntu focal-security InRelease
Hit:10 http://ppa.launchpad.net/ondrej/php/ubuntu focal InRelease
Hit:11 http://ppa.launchpad.net/tiagohillebrandt/wp-cli/ubuntu focal InRelease
Fetched 4583 B in 2s (3030 B/s)
Reading package lists...
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Hit:2 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal InRelease
Hit:3 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:4 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-backports InRelease
Hit:5 https://download.docker.com/linux/ubuntu focal InRelease
Hit:6 https://download.newrelic.com/infrastructure_agent/linux/apt focal InRelease
Get:7 https://deb.nodesource.com/node_14.x focal InRelease [4583 B]
Ign:1 https://apt.newrelic.com/debian newrelic InRelease
Hit:8 https://apt.newrelic.com/debian newrelic Release
Hit:9 http://security.ubuntu.com/ubuntu focal-security InRelease
Hit:10 http://ppa.launchpad.net/ondrej/php/ubuntu focal InRelease
Hit:11 http://ppa.launchpad.net/tiagohillebrandt/wp-cli/ubuntu focal InRelease
Fetched 4583 B in 2s (2719 B/s)
Reading package lists...
Running agent status check attempt...
Agent status check ok.
Infra key: i-0f1ea3215388a62e8
✔ Installing Infrastructure Agent
   Installed 

==> Installing Logs Integration
✔ Installing Logs Integration
   Installed 

==> Installing PHP Agent
PHP Warning:  Module "newrelic" is already loaded in Unknown on line 0
What is the name of your PHP application? (Double-quote (") is not a valid character in the name) app1
Restart the PHP web service after PHP agent installation? Selecting 'y' will automatically restart php-fpm, nginx, or apache depending on the service that is detected. Selecting 'n' will require you to manually restart the process when prompted. (y/n)y
Confirmation:  The following options were selected.  If you wish to change an option, please select 'n' at the prompt and restart the installation.
* The following application name was selected: app1
* Automatic process restart was selected.  This installation will restart the php-fpm or nginx process depending on the application architecture detected.

Note: If you are hosting your PHP application on something other than apache, nginx, or php-fpm, please select 'n' and check out our other installation options:
https://docs.newrelic.com/docs/agents/php-agent/installation/php-agent-installation-overview/

Do you want to install the PHP Agent Y/N (default: Y)? 

===> Detecting services
Found service: php8.2-fpm
Found service: nginx
Hit:2 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal InRelease
Hit:3 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:4 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-backports InRelease
Hit:5 http://security.ubuntu.com/ubuntu focal-security InRelease
Hit:6 https://download.docker.com/linux/ubuntu focal InRelease
Hit:7 https://download.newrelic.com/infrastructure_agent/linux/apt focal InRelease
Ign:1 https://apt.newrelic.com/debian newrelic InRelease
Hit:8 https://apt.newrelic.com/debian newrelic Release
Get:9 https://deb.nodesource.com/node_14.x focal InRelease [4583 B]
Hit:10 http://ppa.launchpad.net/ondrej/php/ubuntu focal InRelease
Hit:11 http://ppa.launchpad.net/tiagohillebrandt/wp-cli/ubuntu focal InRelease
Fetched 4583 B in 1s (3259 B/s)
Reading package lists...
deb http://apt.newrelic.com/debian/ newrelic non-free
Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Hit:2 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal InRelease
Hit:3 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:4 https://download.newrelic.com/infrastructure_agent/linux/apt focal InRelease
Hit:5 http://us-east-1.ec2.archive.ubuntu.com/ubuntu focal-backports InRelease
Hit:6 https://download.docker.com/linux/ubuntu focal InRelease
Ign:1 https://apt.newrelic.com/debian newrelic InRelease
Hit:7 https://apt.newrelic.com/debian newrelic Release
Get:8 https://deb.nodesource.com/node_14.x focal InRelease [4583 B]
Hit:9 http://ppa.launchpad.net/ondrej/php/ubuntu focal InRelease
Hit:10 http://security.ubuntu.com/ubuntu focal-security InRelease
Hit:11 http://ppa.launchpad.net/tiagohillebrandt/wp-cli/ubuntu focal InRelease
Fetched 4583 B in 1s (3546 B/s)
Reading package lists...
===> Installing New Relic PHP Agent package
===> Installing New Relic PHP Agent
Downloading newest PHP Agent Release
AGENT VERSION: 11.1.0.14
Found agent version: 11.1.0.14
Running PHP Agent installer
===> Configuring New Relic PHP Agent
nrinstall-20240920-083108-3846560.log
nrinstall-20240920-083108-3846560.sysinfo

===> Restarting the services, as needed
This step causes the changes to newrelic.ini to be picked up.
Restarting php8.2-fpm as privileged user root
Sleeping for 10 seconds to give process time to recover.
===> Send queryable transactions
! Installing php-agent-installer
   Failed 

  New Relic installation complete 

  --------------------
  Installation Summary

  ✔  Infrastructure Agent  (installed)  
  ✔  Logs Integration  (installed)  
  !  PHP Agent  (incomplete)  

  Installation was successful overall, however, one or more installations could not be completed.
  Follow the instructions at the URL below to complete the installation process. 

  ⮕  https://onenr.io/0Bj33b3eGjX

  View your logs at the link below:
  ⮕  https://onenr.io/0LwGmqmppj6

  --------------------

Your Environment

• Ubuntu 20.04

Additional context

I have spent a day debugging ansible role, then newrelic-cli, then finally this.

Debug logs have no relevant debug.

Links provided by the cli to docs and logs are useless.

I see similar issues ignored for years.

At this point, I'm wondering whether NewRelic needs clients at all.
I'm considering switching our monitoring to another solution.