From b60c3d1141f009994069262c0f9e34b633dd6b0a Mon Sep 17 00:00:00 2001 From: klementuel <49693391+klementuel@users.noreply.github.com> Date: Thu, 9 Mar 2023 22:30:47 +0100 Subject: [PATCH 1/2] Update troubleshooting.rst Add issue for Built-in CODE server Signed-off-by: klementuel <49693391+klementuel@users.noreply.github.com> --- admin_manual/office/troubleshooting.rst | 10 +++++++++- 1 file changed, 9 insertions(+), 1 deletion(-) diff --git a/admin_manual/office/troubleshooting.rst b/admin_manual/office/troubleshooting.rst index ceca5d1e35f..556b337bad8 100644 --- a/admin_manual/office/troubleshooting.rst +++ b/admin_manual/office/troubleshooting.rst @@ -38,4 +38,12 @@ Issue: Collabora Online doesn't handle my 100 users. This docker image is designed for home usage. If you need a more scalable solution, consider a support subscription for a reliable, business-ready online office experience. Issue: Collabora Online doesn't work with Encryption. - Yes, this is currently unsupported. \ No newline at end of file + Yes, this is currently unsupported. + +Issue: Nextcloud Office could not connect to the built-in Collabora Online - Built-in CODE server. + Please check if in /etc/hosts the entry + ``` + 127.0.0.1 www.yourdomain.com + ``` + is entered. + if the WOPI warning still appears under Settings/Administration/Office, enter the IP 127.0.0.1 under "Allow list for WOPI requests". From e281f2e9dd3bd14726f70ff732fcb958a5132b95 Mon Sep 17 00:00:00 2001 From: Daniel Date: Thu, 10 Aug 2023 21:18:16 +0200 Subject: [PATCH 2/2] Update admin_manual/office/troubleshooting.rst MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Julius Härtl Signed-off-by: Daniel --- admin_manual/office/troubleshooting.rst | 10 ++++++---- 1 file changed, 6 insertions(+), 4 deletions(-) diff --git a/admin_manual/office/troubleshooting.rst b/admin_manual/office/troubleshooting.rst index 556b337bad8..e1e15228aa7 100644 --- a/admin_manual/office/troubleshooting.rst +++ b/admin_manual/office/troubleshooting.rst @@ -41,9 +41,11 @@ Issue: Collabora Online doesn't work with Encryption. Yes, this is currently unsupported. Issue: Nextcloud Office could not connect to the built-in Collabora Online - Built-in CODE server. - Please check if in /etc/hosts the entry + Make sure that the Nextcloud instance is able to reach itself using the same hostname that is used to access through the browser. + + You might want to add your Nextcloud domain to /etc/hosts to ensure the connectivity if DNS resolution doesn't work for this: ``` - 127.0.0.1 www.yourdomain.com + 127.0.0.1 cloud.yourdomain.com ``` - is entered. - if the WOPI warning still appears under Settings/Administration/Office, enter the IP 127.0.0.1 under "Allow list for WOPI requests". + + If you continue to see a warning about the WOPI allow list, make sure to also add the IP to the allow list under Settings/Administration/Office.