Updater doesn't do anything / All checkmarks already set (or green)

[Rilgamon]

When using web-updater or commandline-updater a new update (21.0.3) is found. But the process ends with "Nextcloud is already latest version" and stays at current 21.0.2.

System:

www-data@home:~/home/updater$ uname -a
Linux home 5.10.0-0.bpo.5-amd64 nextcloud/server#1 SMP Debian 5.10.24-1~bpo10+1 (2021-03-29) x86_64 GNU/Linux

www-data@home:~/home/updater$ php -v
PHP 7.3.27-1~deb10u1 (cli) (built: Feb 13 2021 16:31:40) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.27, Copyright (c) 1998-2018 Zend Technologies
    with Zend OPcache v7.3.27-1~deb10u1, Copyright (c) 1999-2018, by Zend Technologies

Updater-Output
www-data@home:~/home/updater$ php updater.phar
Nextcloud Updater - version: v20.0.0beta4-11-g68fa0d4

Current version is 21.0.2.

Update to Nextcloud 21.0.3 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-21.0.3.zip
Open changelog ↗

Steps that will be executed:
[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Continue update? [y/N] y

Info: Pressing Ctrl-C will finish the currently running step and then stops the updater.

[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Update of code successful.

Should the "occ upgrade" command be executed? [Y/n]
Nextcloud is already latest version

Keep maintenance mode active? [y/N]
Maintenance mode already disabled

Maintenance mode is disabled

www-data@home:~/home$ php occ status
  - installed: true
  - version: 21.0.2.1
  - versionstring: 21.0.2
  - edition: 

[Rilgamon]

Now that its moved here it seems the same problem mentioned here:
#379

[igor-cali]

@Rilgamon The update button on the web client worked for me today. I was able to successfully update.

[Brianetta]

The update button on mine just does nothing. No feedback, no errors, nothing.

[blizzard4591]

Same issue here.

$ php occ status
  - installed: true
  - version: 21.0.2.1
  - versionstring: 21.0.2
  - edition:

The settings first show

and on clicking "Open Updater" immediately shows
.

I tried running the updater by hand:

$ php --version
PHP 7.3.29-1~deb10u1 (cli) (built: Jul  2 2021 04:04:33) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.29, Copyright (c) 1998-2018 Zend Technologies
    with Zend OPcache v7.3.29-1~deb10u1, Copyright (c) 1999-2018, by Zend Technologies
$ php updater/updater.phar
Nextcloud Updater - version: v20.0.0beta4-11-g68fa0d4

Current version is 21.0.2.

Update to Nextcloud 21.0.4 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-21.0.4.zip
Open changelog ↗

Steps that will be executed:
[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Continue update? [y/N] y

Info: Pressing Ctrl-C will finish the currently running step and then stops the updater.

[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Update of code successful.

Should the "occ upgrade" command be executed? [Y/n] Y
Nextcloud is already latest version

Keep maintenance mode active? [y/N] N
Maintenance mode already disabled

Maintenance mode is disabled

Any ideas? What can I do to help?

[igor-cali]

Same issue here.
I tried running the updater by hand:

$ php updater/updater.phar
Any ideas? What can I do to help?

I had similar issue from v 21.0.3 to v 21.0.4.
I also had to manually run: php updater/updater.phar

[blizzard4591]

Same issue here.
I tried running the updater by hand:
$ php updater/updater.phar
Any ideas? What can I do to help?

I had similar issue from v 21.0.3 to v 21.0.4.
I also had to manually run: php updater/updater.phar

Did it actually work for you?
Because, for me, running the updater by hand DID NOT UPDATE NEXTCLOUD!
The version stays the same, even after the updater says Update of code successful. and Nextcloud is already latest version.

[igor-cali]

Same issue here.
I tried running the updater by hand:
$ php updater/updater.phar
Any ideas? What can I do to help?

I had similar issue from v 21.0.3 to v 21.0.4.
I also had to manually run: php updater/updater.phar

Did it actually work for you?
Because, for me, running the updater by hand DID NOT UPDATE NEXTCLOUD!
The version stays the same, even after the updater says Update of code successful. and Nextcloud is already latest version.

It shows version 21.0.0 in the settings/overview web page of my instance.

[blizzard4591]

For me, using the updater is an invariant action:

 $ php updater/updater.phar
Nextcloud Updater - version: v20.0.0beta4-11-g68fa0d4

Current version is 21.0.2.

Update to Nextcloud 21.0.4 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-21.0.4.zip
Open changelog ↗

Steps that will be executed:
[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Continue update? [y/N] y

Info: Pressing Ctrl-C will finish the currently running step and then stops the updater.

[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Update of code successful.

Should the "occ upgrade" command be executed? [Y/n] y
Nextcloud is already latest version

Keep maintenance mode active? [y/N] N
Maintenance mode already disabled

Maintenance mode is disabled
$ php updater/updater.phar
Nextcloud Updater - version: v20.0.0beta4-11-g68fa0d4

Current version is 21.0.2.

Update to Nextcloud 21.0.4 available. (channel: "stable")
Following file will be downloaded automatically: https://download.nextcloud.com/server/releases/nextcloud-21.0.4.zip
Open changelog ↗

Steps that will be executed:
[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Continue update? [y/N] y

Info: Pressing Ctrl-C will finish the currently running step and then stops the updater.

[✔] Check for expected files
[✔] Check for write permissions
[✔] Create backup
[✔] Downloading
[✔] Verify integrity
[✔] Extracting
[✔] Enable maintenance mode
[✔] Replace entry points
[✔] Delete old files
[✔] Move new files in place
[✔] Done

Update of code successful.

Should the "occ upgrade" command be executed? [Y/n] y
Nextcloud is already latest version

Keep maintenance mode active? [y/N] n
Maintenance mode already disabled

Maintenance mode is disabled
$

So, executing the updater a second (or however many times) directly in sequence produces the same output everytime, but no change.

[Benouare]

I solve this issue with a delete of the data/updater-xyz/ folder, and after that updater.phar --no-interaction.

[blizzard4591]

I solve this issue with a delete of the data/updater-xyz/ folder, and after that updater.phar --no-interaction.

This worked, thanks!

[Benouare]

@blizzard4591 , did u succeed to go to 22 ? In my case not yet. I am was stuck as u @21.0.X and now i am on 21.0.4, but i cant go to 22...

[dirks]

@blizzard4591 , did u succeed to go to 22 ? In my case not yet. I am was stuck as u @21.0.X and now i am on 21.0.4, but i cant go to 22...

Don't know if this is still relevant to you @Benouare , but I could upgrade from 21.0.5.1 to 22.2.0.2 with the following steps

1. remove the update-xyz folder in the nextcloud data folder
2. start the pre-update procedure via web interface (Open updater button)
3. running occ upgrade

[Benouare]

@blizzard4591 , did u succeed to go to 22 ? In my case not yet. I am was stuck as u @21.0.X and now i am on 21.0.4, but i cant go to 22...

Don't know if this is still relevant to you @Benouare , but I could upgrade from 21.0.5.1 to 22.2.0.2 with the following steps

1. remove the update-xyz folder in the nextcloud data folder
2. start the pre-update procedure via web interface (Open updater button)
3. running occ upgrade

Hi,
Thx for the update!
I have just run the updater.phar ... It looks like it's the target is the 21.0.5 ! So it may goes to the 22.x after! Thx again for the news !
Cheers

--- EDIT ---
I have just upgraded to 22.2.0

Benoît

[dirks]

Hi, Thx for the update! I have just run the updater.phar ... It looks like it's the target is the 21.0.5 ! So it may goes to the 22.x after! Thx again for the news ! Cheers Benoît

Maybe, but be aware that the updates are usually rolled out gradually to the userbase, the schedule for 22.1.1 is given at
https://nextcloud.com/blog/fresh-updates-here-22-2-0-21-0-5-and-20-0-13/

Nextcloud 22.1.1 was made available to about a third of our userbase already. Our plan is:

go to 70% on 7th October
go to 100% on 14th October

If you want to upgrade earlier you can always download the archive and upgrade manually.

[elhananjair]

@blizzard4591 , did u succeed to go to 22 ? In my case not yet. I am was stuck as u @21.0.X and now i am on 21.0.4, but i cant go to 22...

Don't know if this is still relevant to you @Benouare , but I could upgrade from 21.0.5.1 to 22.2.0.2 with the following steps

1. remove the update-xyz folder in the nextcloud data folder

2. start the pre-update procedure via web interface (`Open updater` button)

3. running `occ upgrade`

I have removed that folder now its upgrading, thanks @dirks

[blizzard4591]

The bug came back! I am now (this time around) stuck on 22.1.1 and can not upgrade to 22.2.0.
Deleting the updater-xyz folder solved it, again. But there seems to be an ongoing issue!

[elhananjair]

The bug came back! I am now (this time around) stuck on 22.1.1 and can not upgrade to 22.2.0. Deleting the updater-xyz folder solved it, again. But there seems to be an ongoing issue!

yeah, even after an update to 22.2.0 some apps didn't updated and I did the update processes manually, enabled them again.

[joshtrichards]

It sounds like the .step folder may not be getting cleaned up for some of you after each update/upgrade cycle for some reason.

You can remove them manually (as noted above in some of the comments), but the safest is to run occ maintenance:repair which should accomplish the same thing (along with some other things that shouldn't hurt).

Of course always have backups before doing updates/upgrades.

To get to the bottom of what's going on, it would be helpful to see your data/updater.log file after the next successful Updater run followed the next unsuccessful one.

[joshtrichards]

Closing since this issue hasn't had new traffic or info on it needed to determine root cause.

If you encounter this situation, please check your updater.log to determine what happened with the prior update that prevented the final step from clearing out the .step file. Then create a dedicated Issue with the details about your environment/etc.

EDIT: Additional more recent coverage in #243