From d9a597514eb63bbe19c8ea7ee8041d633998afe1 Mon Sep 17 00:00:00 2001 From: FriederikeHanssen Date: Fri, 4 Oct 2024 14:31:38 +0000 Subject: [PATCH 01/14] get started on helpdesk blog post --- .../src/content/blog/2024/helpdesk.mdx | 58 +++++++++++++++++++ 1 file changed, 58 insertions(+) create mode 100644 sites/main-site/src/content/blog/2024/helpdesk.mdx diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx new file mode 100644 index 0000000000..7c0dd46852 --- /dev/null +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -0,0 +1,58 @@ +--- +title: 'Office hours become Helpdesk' +subtitle: 'A weekly drop-in sessions to connect and work together.' +headerImage: 'https://images.unsplash.com/photo-1545239351-ef35f43d514b' +headerImageAlt: 'Person using macbook pro and holding cappuccino' +announcement: + text: 'Office hours become Helpdesk' + start: 2024-10-07T16:14:00+01:00 + end: 2024-10-07T16:14:00+01:00 +pubDate: 2024-10-07T16:14:00+01:00 +authors: + - 'FriederikeHanssen' +label: + - 'community' +--- + +# nf-core Helpdesk + +We are restarting nf-core office hours under a new name: *nf-core Helpdesk*. +These are weekly drop-in sessions designed for nf-core users and developers seeking an opportunity to connect, chat, and work together. + +:::tip{.fa-hourglass-clock title="Too Long; Didn't Read"} + +**When**: + +- Tuesdays, 2 PM Eastern Time +- Thursdays, 10 AM Central European Summer Time + +**Where**: + +- [Gather Town](https://nf-co.re/join#gather-town) +- [Slack: #helpdesk]() + +::: + +During the summer we trialed the [nf-core office hours](https://nf-co.re/blog/2024/office_hours). After gathering feedback, we decided to continue with them under a new name and +broader scope: **nf-core Helpdesk** + +In these sessions, some of the nf-core maintainer team and other seasoned community members will be available to engage in discussions about your code, running pipelines, writing configs, or anything else related to nf-core and Nextflow. +They will hang out in Gather during designated hours every week, ready to provide guidance and insights or just chat about your favorite pipeline. + +Helpdesk sessions won't be structured. + +Some example of things that might be discussed include: + +- A specific concept doesn't make sense and you'd like to talk it over +- You're working on a component or pipeline, you're stuck, and you'd like to get unstuck +- You'd like to swap code reviews with someone to get your PR merged +- You'd like to write an institution config and like some insights +- You can't figure out how to run a pipeline +- You want to hang out with other pipeline enthusiasts and get to know the faces behind the slack handles + + +The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town line [here](https://nf-co.re/join#gather-town). +For more information, see the [Gather Town bytesize talk](/events/2022/bytesize-37-gathertown). + +Please join the `#helpdesk` channel on the nf-core Slack to get reminders when sessions are about to start, +and discuss the format / provide feedback. From d196c75d64bf78d98eb1851daea2a87cc2d42737 Mon Sep 17 00:00:00 2001 From: nf-core-bot Date: Fri, 4 Oct 2024 19:13:43 +0000 Subject: [PATCH 02/14] [automated] Fix code linting --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 7 +++---- 1 file changed, 3 insertions(+), 4 deletions(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 7c0dd46852..73c7083ee0 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -16,7 +16,7 @@ label: # nf-core Helpdesk -We are restarting nf-core office hours under a new name: *nf-core Helpdesk*. +We are restarting nf-core office hours under a new name: _nf-core Helpdesk_. These are weekly drop-in sessions designed for nf-core users and developers seeking an opportunity to connect, chat, and work together. :::tip{.fa-hourglass-clock title="Too Long; Didn't Read"} @@ -28,8 +28,8 @@ These are weekly drop-in sessions designed for nf-core users and developers seek **Where**: -- [Gather Town](https://nf-co.re/join#gather-town) -- [Slack: #helpdesk]() +- [Gather Town](https://nf-co.re/join#gather-town) +- [Slack: #helpdesk]() ::: @@ -50,7 +50,6 @@ Some example of things that might be discussed include: - You can't figure out how to run a pipeline - You want to hang out with other pipeline enthusiasts and get to know the faces behind the slack handles - The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town line [here](https://nf-co.re/join#gather-town). For more information, see the [Gather Town bytesize talk](/events/2022/bytesize-37-gathertown). From 531d6c84b3d77a3c3cb968847c6328e4aaa18e07 Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 12:20:17 +0200 Subject: [PATCH 03/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Matthias Hörtenhuber --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 73c7083ee0..427ef1d8a1 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -37,7 +37,7 @@ During the summer we trialed the [nf-core office hours](https://nf-co.re/blog/20 broader scope: **nf-core Helpdesk** In these sessions, some of the nf-core maintainer team and other seasoned community members will be available to engage in discussions about your code, running pipelines, writing configs, or anything else related to nf-core and Nextflow. -They will hang out in Gather during designated hours every week, ready to provide guidance and insights or just chat about your favorite pipeline. +They will hang out in Gather during designated hours every week, ready to provide guidance and insights or just chat about your favourite pipeline. Helpdesk sessions won't be structured. From 3ac657a6a3caadeb77a6e0e31b93f5d1fa59f751 Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 12:20:22 +0200 Subject: [PATCH 04/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Matthias Hörtenhuber --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 427ef1d8a1..64a41a0fd0 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -48,7 +48,7 @@ Some example of things that might be discussed include: - You'd like to swap code reviews with someone to get your PR merged - You'd like to write an institution config and like some insights - You can't figure out how to run a pipeline -- You want to hang out with other pipeline enthusiasts and get to know the faces behind the slack handles +- You want to hang out with other Nextflow enthusiasts and get to know the faces behind the slack handles The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town line [here](https://nf-co.re/join#gather-town). For more information, see the [Gather Town bytesize talk](/events/2022/bytesize-37-gathertown). From cca40c3dd2d657c19c8874b64b5378dd176fec6d Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 12:20:28 +0200 Subject: [PATCH 05/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Matthias Hörtenhuber --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 64a41a0fd0..5f4439084e 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -41,7 +41,7 @@ They will hang out in Gather during designated hours every week, ready to provid Helpdesk sessions won't be structured. -Some example of things that might be discussed include: +Things that might be discussed include: - A specific concept doesn't make sense and you'd like to talk it over - You're working on a component or pipeline, you're stuck, and you'd like to get unstuck From 718ab1b01a8950f7c5c21445229b058087e6fcf2 Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 12:20:33 +0200 Subject: [PATCH 06/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Matthias Hörtenhuber --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 5f4439084e..8fd8026cae 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -50,7 +50,7 @@ Things that might be discussed include: - You can't figure out how to run a pipeline - You want to hang out with other Nextflow enthusiasts and get to know the faces behind the slack handles -The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town line [here](https://nf-co.re/join#gather-town). +The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town link [here](https://nf-co.re/join#gather-town). For more information, see the [Gather Town bytesize talk](/events/2022/bytesize-37-gathertown). Please join the `#helpdesk` channel on the nf-core Slack to get reminders when sessions are about to start, From fe71b9ac0c4562b1b4c895bb0757c5d2e91f67d2 Mon Sep 17 00:00:00 2001 From: FriederikeHanssen Date: Fri, 25 Oct 2024 10:27:01 +0000 Subject: [PATCH 07/14] add slack link --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 8fd8026cae..4449941f2c 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -53,5 +53,6 @@ Things that might be discussed include: The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town link [here](https://nf-co.re/join#gather-town). For more information, see the [Gather Town bytesize talk](/events/2022/bytesize-37-gathertown). -Please join the `#helpdesk` channel on the nf-core Slack to get reminders when sessions are about to start, +C06KSS9L8M7 +Please join the [#helpdesk](https://nfcore.slack.com/channels/weekly-helpdesk) channel on the nf-core Slack to get reminders when sessions are about to start, and discuss the format / provide feedback. From c0ebe27541c18f3f9897deb08695dde163fbce3b Mon Sep 17 00:00:00 2001 From: FriederikeHanssen Date: Fri, 25 Oct 2024 10:28:06 +0000 Subject: [PATCH 08/14] set start date for monday --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 7 +++---- 1 file changed, 3 insertions(+), 4 deletions(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 4449941f2c..8c9b0653d5 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -5,9 +5,9 @@ headerImage: 'https://images.unsplash.com/photo-1545239351-ef35f43d514b' headerImageAlt: 'Person using macbook pro and holding cappuccino' announcement: text: 'Office hours become Helpdesk' - start: 2024-10-07T16:14:00+01:00 - end: 2024-10-07T16:14:00+01:00 -pubDate: 2024-10-07T16:14:00+01:00 + start: 2024-10-28T16:14:00+01:00 + end: 2024-10-28T16:14:00+01:00 +pubDate: 2024-10-28T16:14:00+01:00 authors: - 'FriederikeHanssen' label: @@ -53,6 +53,5 @@ Things that might be discussed include: The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town link [here](https://nf-co.re/join#gather-town). For more information, see the [Gather Town bytesize talk](/events/2022/bytesize-37-gathertown). -C06KSS9L8M7 Please join the [#helpdesk](https://nfcore.slack.com/channels/weekly-helpdesk) channel on the nf-core Slack to get reminders when sessions are about to start, and discuss the format / provide feedback. From 81d5165f34b15fee5efbbe2cdaf05aee3db06a88 Mon Sep 17 00:00:00 2001 From: FriederikeHanssen Date: Fri, 25 Oct 2024 10:31:09 +0000 Subject: [PATCH 09/14] add start date --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 8c9b0653d5..a93c8d3cf5 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -16,7 +16,7 @@ label: # nf-core Helpdesk -We are restarting nf-core office hours under a new name: _nf-core Helpdesk_. +We are restarting nf-core office hours under a new name: _nf-core Helpdesk_ on November 5th. These are weekly drop-in sessions designed for nf-core users and developers seeking an opportunity to connect, chat, and work together. :::tip{.fa-hourglass-clock title="Too Long; Didn't Read"} From 03dc27d17f179b5cdcae4a444c220896f7cbbfa1 Mon Sep 17 00:00:00 2001 From: FriederikeHanssen Date: Fri, 25 Oct 2024 11:35:00 +0000 Subject: [PATCH 10/14] fix naming --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 10 ++++------ 1 file changed, 4 insertions(+), 6 deletions(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index a93c8d3cf5..fbd6778ef2 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -14,9 +14,7 @@ label: - 'community' --- -# nf-core Helpdesk - -We are restarting nf-core office hours under a new name: _nf-core Helpdesk_ on November 5th. +We are restarting nf-core office hours under a new name and broader scope: _nf-core weekly Helpdesk_ on November 5th. These are weekly drop-in sessions designed for nf-core users and developers seeking an opportunity to connect, chat, and work together. :::tip{.fa-hourglass-clock title="Too Long; Didn't Read"} @@ -29,12 +27,12 @@ These are weekly drop-in sessions designed for nf-core users and developers seek **Where**: - [Gather Town](https://nf-co.re/join#gather-town) -- [Slack: #helpdesk]() +- [Slack: #weekly-helpdesk](https://nfcore.slack.com/channels/weekly-helpdesk) ::: During the summer we trialed the [nf-core office hours](https://nf-co.re/blog/2024/office_hours). After gathering feedback, we decided to continue with them under a new name and -broader scope: **nf-core Helpdesk** +broader scope: **nf-core weekly Helpdesk** In these sessions, some of the nf-core maintainer team and other seasoned community members will be available to engage in discussions about your code, running pipelines, writing configs, or anything else related to nf-core and Nextflow. They will hang out in Gather during designated hours every week, ready to provide guidance and insights or just chat about your favourite pipeline. @@ -53,5 +51,5 @@ Things that might be discussed include: The Helpdesk hours will take place in [Gather](https://gather.town/), an online collaborate platform, kind of like Pokemon-meets-Zoom. You can join by following the Gather Town link [here](https://nf-co.re/join#gather-town). For more information, see the [Gather Town bytesize talk](/events/2022/bytesize-37-gathertown). -Please join the [#helpdesk](https://nfcore.slack.com/channels/weekly-helpdesk) channel on the nf-core Slack to get reminders when sessions are about to start, +Please join the [#weekly-helpdesk](https://nfcore.slack.com/channels/weekly-helpdesk) channel on the nf-core Slack to get reminders when sessions are about to start, and discuss the format / provide feedback. From da9c6373446b6cbf2787ebe3506d779d9bca276b Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 13:46:00 +0200 Subject: [PATCH 11/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx Co-authored-by: Phil Ewels --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index fbd6778ef2..ef28073c81 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -27,7 +27,7 @@ These are weekly drop-in sessions designed for nf-core users and developers seek **Where**: - [Gather Town](https://nf-co.re/join#gather-town) -- [Slack: #weekly-helpdesk](https://nfcore.slack.com/channels/weekly-helpdesk) +- [Slack: `#weekly-helpdesk`](https://nfcore.slack.com/channels/weekly-helpdesk) ::: From ecaec5ff46b6f238ebe23150de56e7d9a53fd97e Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 13:46:05 +0200 Subject: [PATCH 12/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx Co-authored-by: Phil Ewels --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index ef28073c81..2a7abbafb3 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -15,7 +15,7 @@ label: --- We are restarting nf-core office hours under a new name and broader scope: _nf-core weekly Helpdesk_ on November 5th. -These are weekly drop-in sessions designed for nf-core users and developers seeking an opportunity to connect, chat, and work together. +These are weekly virtual drop-in sessions designed for nf-core users and developers seeking an opportunity to connect, chat, and work together. :::tip{.fa-hourglass-clock title="Too Long; Didn't Read"} From c66b4472d1a16d08790f22092cb4fb82c7e31eec Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 13:46:11 +0200 Subject: [PATCH 13/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx Co-authored-by: Phil Ewels --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index 2a7abbafb3..b42ee5506f 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -1,5 +1,5 @@ --- -title: 'Office hours become Helpdesk' +title: 'Announcing: Weekly Helpdesk' subtitle: 'A weekly drop-in sessions to connect and work together.' headerImage: 'https://images.unsplash.com/photo-1545239351-ef35f43d514b' headerImageAlt: 'Person using macbook pro and holding cappuccino' From 9093a06f20406f352df8b1b01c09f14144ae4b6d Mon Sep 17 00:00:00 2001 From: Friederike Hanssen Date: Fri, 25 Oct 2024 13:46:16 +0200 Subject: [PATCH 14/14] Update sites/main-site/src/content/blog/2024/helpdesk.mdx Co-authored-by: Phil Ewels --- sites/main-site/src/content/blog/2024/helpdesk.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/sites/main-site/src/content/blog/2024/helpdesk.mdx b/sites/main-site/src/content/blog/2024/helpdesk.mdx index b42ee5506f..78df4d34b7 100644 --- a/sites/main-site/src/content/blog/2024/helpdesk.mdx +++ b/sites/main-site/src/content/blog/2024/helpdesk.mdx @@ -4,7 +4,7 @@ subtitle: 'A weekly drop-in sessions to connect and work together.' headerImage: 'https://images.unsplash.com/photo-1545239351-ef35f43d514b' headerImageAlt: 'Person using macbook pro and holding cappuccino' announcement: - text: 'Office hours become Helpdesk' + text: 'Announcing: Weekly Helpdesk' start: 2024-10-28T16:14:00+01:00 end: 2024-10-28T16:14:00+01:00 pubDate: 2024-10-28T16:14:00+01:00