New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Twilio WhatsApp OGG attachments #588

Open

ericnewcomer opened this issue May 18, 2023 · 1 comment

Member

ericnewcomer commented May 18, 2023

Twilio is rejecting OGG audio attachments we are sending. Perhaps related to this:

https://support.twilio.com/hc/en-us/articles/360017961894-Sending-and-Receiving-Media-with-WhatsApp-Messaging-on-Twilio#h_01F63FCC54J22ZZFBERMF8058N

**WhatsApp outbound OGG is only supported when the ogg file uses the opus audio codec. These files may have the .ogg or the .opus extension.

morgs commented May 23, 2023 via email

Per https://developers.facebook.com/docs/whatsapp/on-premises/reference/media the content type needs to be "audio/ogg; codecs=opus"

On Thu, 18 May 2023 at 19:48, Eric Newcomer ***@***.***> wrote: Twilio is rejecting OGG audio attachments we are sending. Perhaps related to this: https://support.twilio.com/hc/en-us/articles/360017961894-Sending-and-Receiving-Media-with-WhatsApp-Messaging-on-Twilio#h_01F63FCC54J22ZZFBERMF8058N **WhatsApp outbound OGG is only supported when the ogg file uses the opus audio codec. These files may have the .ogg or the .opus extension. — Reply to this email directly, view it on GitHub <#588>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAAAUGHGX4DFVK2CWTMJXUTXGZOHPANCNFSM6AAAAAAYGYKQCU> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment