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Now when users reopen old tickets the deadline stays the same which makes it look like the researcher has missed the deadline by months sometimes.
Can we find a way to prompt the requester to edit the deadline when they reopen?
The text was updated successfully, but these errors were encountered:
Yes, I can add a deadline field after the comment field where the user can change it. I could also mark it red if the deadline has passed so it's more obvious.
@stas you ok with this? you'd have to check the deadline attr as well when the status is changed to in-progress on PATCH.
Now when users reopen old tickets the deadline stays the same which makes it look like the researcher has missed the deadline by months sometimes.
Can we find a way to prompt the requester to edit the deadline when they reopen?
The text was updated successfully, but these errors were encountered: