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A submission confirmation does not (always) appear #75

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knightsamar opened this issue Apr 21, 2017 · 1 comment
Open

A submission confirmation does not (always) appear #75

knightsamar opened this issue Apr 21, 2017 · 1 comment

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@knightsamar
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knightsamar commented Apr 21, 2017

Testing from my dev instance of a form and with the redirection set right, I am redirected to the form but without any confirmation.

I am assuming this is an intermittent issue since we haven't heard of it on production.

Will collect and put more details about the HTTP request soon.

@knightsamar
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knightsamar commented Apr 21, 2017

So Firefox Developer tools does not show any parameters being passed from the formsender to the form after a success.

I think this intentional since the code does not contain anything to pass on success (if I have read the handle_no_error correctly) and our powerdev request form does contain a sentence at the bottom saying the requestor will get an email from RT.

But I think it would be good to redirect not to the form but something else containing a successful message so that it avoids any confusion and repeated submissions just in time before they get the RT email for the request.

Thoughts @Kennric, @ramereth ?

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