The following resources provide good context for the project.
The web version of the 311 system. For Los Angeles-based team members a good introduction to the project would be to create a service request ticket (there is likely graffiti or trash somewhere that you can report) and get first-hand knowledge of the system.
The Los Angeles city department focused on community engagement and technology adoption.
Empower LA - HfLA Initial Meeting
Empower LA - HfLA Initial Questions
Also called Socrata. This is the main source data system for the 311 Data project.
LA 2021 311 Service Request Data: One year of data of 311 service requests. Includes a data dictionary of fields.
Geo Data for LA Neighborhoods: GeoJSON boundaries for the 99 official LA neighborhoods.