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iCubNancy01 S/N:021 – multiple cables broken, left and right hands #1635
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Unfortunately, the forearms seem to be seriously damaged. I recommend you send us both arms in order to repair them.
🪛 How to remove the forearms from iCub 2.7
📦 Shipment infoIIT - Istituto Italiano di Tecnologia IMPORTANT: please safely pack the goods using the maximum care to absorb shocks. If possible, indicate "fragile" on the parcel. As soon as you have a tracking number, pls let us know it so we may follow the shipping. If possible, ensure the goods with the shipping company - indicative (reasonable) values you may put 30keur for 1 lower-arm (forearm, wrist and hand altogether). cc @andreaderito @Fabrizio69 @maggia80 @AntonioConsilvio @GiacomoVassallo13 |
Hi @sgiraz , all, |
Well done @olivierrochel-inria! Everything looks good! 🚀 Before the shipment we have to estimate the costs for the maintenance intervention. Please, wait for our proposal and confirmation before proceeding with the shipment. |
Thank you @sgiraz for your feedback, ok - we will wait for the quotation. Minor addition to the damage assessment: the black cover of the left hand is broken (see picture), not a big deal compared to the broken tendons - a new one may be needed, or we should be able to fix it on our side (or maybe 3D-print a new one), feel free to suggest the best way to repair it in any case. (covers removed for the picture, will be reassembled and shipped with the rest) |
Dear @olivierrochel-inria , I'm in charge of preparing the quotation - pls be so kind as to pack the goods and communicate in this issue
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Don't worry, we'll repair/replace the covers alongside the other broken/missing parts. cc @Fabrizio69 |
Thank you @andreaderito , I'm a bit confused, does that mean that you can organize transport in both directions? Or do you need this information for the return shipment ? I thought from previous exchanges that we were supposed to send the arms, and you'll take care of the return only - it's obviously simpler for us if you can manage both directions, but I'd like to be sure of the procedure to follow. Please accept my apologies if I misunderstood something. |
Dear @olivierrochel-inria you are right, the first idea was you to manage the shipping because it was not that clear about the possible costs for the repair - but in the meantime it has been cleared and my colleagues have been able to estimate the maintenance service costs, so now I may be in condition to prepare the quotation and I may include both shipping (it simplifies things for you, and we may also activate our insurance policy on the parcel). So in brief I'll prepare the quotation and send it to you. |
The maintenance activities have been concluded successfully and the forearms are ready to be shipped back to you! Let us know when you received the package. |
Recently, you should received the forearms back. Have you had the opportunity to mount them? If yes, and everything is ok, I think we can close the issue, right? |
Hi, we received the arms last week, thanks. I'm just back in the lab, we plan to mount them asap (maybe today if all goes well), I'll keep you informed here. |
Hi again, sorry for the delay. the first try after remounting the arms failed with some CAN errors, we discovered a loose wire on a molex connector (possibly ripped off during remounting, or transport). This has been fixed, no CAN errors anymore, but we're now faced with: and many similar errors in the logs. Full log attached thanks, |
Hi @olivierrochel-inria, from the log, it seems that the robot cannot find some CAN boards. To better understand the cause of the problem, I ask you to perform a few steps to get more information:
Please, send us feedback and if you have any questions feel free to ask! |
Hi @AntonioConsilvio , thanks for your answer. Here is the screenshot from the "discover procedure", let me know if this is what you need. I'll send the video asap. |
Hi again, here is the video. The first few seconds are missing (but I think the calibration phase is there). The right arm look a bit loose to me (The hand even touched the leg during calibration, ooops), it might be related to a tendon that slipped and that we had to put back in place during remounting. The left arm start to move at t=90s approx. icub_start.mp4Bonus: screenshots of motorgui showing joint states after calibration for left and right arms |
Hi @olivierrochel-inria, I have a few tips to give that might help decrease problems during calibration (I don't know if they will solve them all).
Please, send us feedback and if you have any questions feel free to ask! |
Hi,
So unless you tell my otherwise, my plan is to start again with a fresh, up-to-date install (will keep the old one as a fallback), try again, cross fingers, and keep you posted. |
Hi @olivierrochel-inria! The update should be possible. Sometimes it can be a bit of a complicated process, but it shouldn't be a bad choice.
Please, send us feedback and if you have any questions feel free to ask! |
Hi again, I just tried to prepare the new video and the logs you asked for (no update yet, exact same setup as last time) - unfortunately the calibration did not start this time (log attached). Not sure about the reason... I tried 3 times without success. |
Hi @olivierrochel-inria, analysing the logger, there could be two problems.
So, for now, I would focus on problem number 1, because I think that's what is blocking the robot from starting. Please, send us feedback and if you have any questions feel free to ask! |
Robot Name 🤖
iCubNancy01 S/N:021
Request/Failure description
After an impact on a table, several cables of the left and right hands were broken. Preliminary tests show no electronics failure, only mechanical ones. Any help on the best strategy to fix this would be warmly appreciated.
Detailed context
During an experiment in which the robot was supposed to point at things both arms hit a table. As a result at least two cables are broken or disconnected on the left hand, one on the right hand (see pictures below). Let us know if you need more views, or additional information.
What would you recommend to repair this ? And what could be the associated time/difficulty, or cost, in any case ? sending the robot (or only the arms) back to the iit, repairing it ourselves, or having someone with the right expertise to visit us and fix everything here ... ?
Left hand:
Right hand:
this doesn't look nice but possibly unrelated (left elbow):
@jbmouret @serena-ivaldi
Additional context
No response
How does it affect you?
No response
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