Email signatures can remove an email thread when using reply to #10570
Labels
Area: Emails
Issues & PRs related to all things regarding emails & email module
Priority:Important
Issues & PRs that are important; broken functions, errors - there are workarounds
Severity: Major
Significant impact/severe disruption
Status:Fix Proposed
A issue that has a PR related to it that provides a possible resolution
Type: Bug
Bugs within the core SuiteCRM codebase
Issue
Email signatures will sometimes remove the email thread when replying to an email.
Email signatures elements that are on an email thread will also be replaced by the users email signature.
Email signatures will occasionally not be added to the email if the From fields have not been fully loaded in.
From fields can fail to load due to php82 fatal errors
Possible Fix
Various fixes to EmailsComposeView.js, EmailsControllerActionGetFromFields.php, EmailsDataAddressCollector.php
Steps to Reproduce the Issue
Context
Email is an integral part of the CRM system and these inconsistencies are causing issues.
Version
7.14.6
What browser are you currently using?
Firefox
Browser Version
FireFox v132.0
Environment Information
PHP8.2
Operating System and Version
Ubuntu 22.04.4 LTS
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