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What part(s) of the article would you like to see updated?
In the table, we have 2 points that are confusing and contradictory.
Events Lookback History -- this point says Engage will only compute over events in the past 3 years.
Event History -- this point says Engage will backfill events from 1970-01-01 which is more than 3 years.
As a SA, I know that Engage will only compute over events in the past 3 years and Engage will not backfill or compute events beyond 3 years.
Having the line saying "Engage will backfill events from 1970" is contradictory and confusing. I suggest to remove the line about Event History. We had a customer who uploaded 8 years of events thinking Engage could compute over 8 years after reading the docs.
Additional information
No response
The text was updated successfully, but these errors were encountered:
What article on segment.com/docs is affected?
https://segment.com/docs/engage/product-limits/#audiences-and-computed-traits
What part(s) of the article would you like to see updated?
In the table, we have 2 points that are confusing and contradictory.
As a SA, I know that Engage will only compute over events in the past 3 years and Engage will not backfill or compute events beyond 3 years.
Having the line saying "Engage will backfill events from 1970" is contradictory and confusing. I suggest to remove the line about Event History. We had a customer who uploaded 8 years of events thinking Engage could compute over 8 years after reading the docs.
Additional information
No response
The text was updated successfully, but these errors were encountered: