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TIF/TIFF files do not display a preview #5356

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grantfitzsimmons opened this issue Oct 31, 2024 · 1 comment
Open

TIF/TIFF files do not display a preview #5356

grantfitzsimmons opened this issue Oct 31, 2024 · 1 comment
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1 - Bug Incorrect behavior of the product 2 - Attachments Issues that are related to attachments

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@grantfitzsimmons
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grantfitzsimmons commented Oct 31, 2024

Describe the bug
After uploading a TIF or TIFF file to Specify, a preview cannot be seen when viewed in the attachment window. Thumbnails are generated as expected, but these are not visible on the form.

To Reproduce
Steps to reproduce the behavior:

  1. Open Specify
  2. Upload a TIF or TIFF file (e.g. leaves.tif.zip)
  3. See that there is no preview

Expected behavior
This should show a preview of the TIF file or at least use the thumbnail that was generated for it.

image image

System Report
macOS Sequoia 15.0
Arc Browser, Google Chrome, Firefox
Tested on sp7demofish instance running v7.9.6.2

Specify 7 System Information - 2024-10-31T15_18_33.231Z.txt

@grantfitzsimmons grantfitzsimmons added 1 - Bug Incorrect behavior of the product 2 - Attachments Issues that are related to attachments labels Oct 31, 2024
@grantfitzsimmons
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In case users are looking for a workaround, you can install a browser extension that enables you to render an appropriate preview:

image

See https://github.com/my-codeworks/tiff-viewer-extension

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Labels
1 - Bug Incorrect behavior of the product 2 - Attachments Issues that are related to attachments
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