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Screen Turns White switching between front and rear cameras for iPhone 11 #2052

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raginisonwane opened this issue Aug 5, 2024 · 1 comment
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needs more information Issues that require more information to resolve, such as Room SIDs, SDK versions, etc.

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@raginisonwane
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raginisonwane commented Aug 5, 2024

When user flip camera from rear to front or vice versa.Also when we click multiple time on switch camera button then facing same issue. We are opening video through browser, not mobile app. In this issue both parties are accessing over browser.

Start a video session where the main user and participant can see each other without any issues in selfie/front camera mode.
The main user flips the camera to use the back camera to show .But
the screen turns white on the main user's phone, but not for the participant . The participant's view remains fine.
When the main user flips the camera back to selfie/front camera mode, it stays white for the main user, but the video is still working fine for the participant view.

Environment when error occurs :-
iPhone 11
Main user and participant are both on the latest iOS update: 17.5.1
Using cellular data

@raginisonwane raginisonwane changed the title Screen Turns White switching between front and rear cameras Screen Turns White switching between front and rear cameras for iPhone 11 Aug 5, 2024
@raginisonwane
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raginisonwane commented Aug 21, 2024

Is anyone faced same issue and have solution for this please ?

@luisrivas luisrivas added the needs more information Issues that require more information to resolve, such as Room SIDs, SDK versions, etc. label Nov 1, 2024
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