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FITS.html
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<!DOCTYPE html>
<html lang="en" dir="ltr">
<head>
<meta charset="utf-8">
<title>Fakhroo IT Services</title>
<link rel="stylesheet" href="CSS/styles.css">
</head>
<body>
<h2>Professional Work Experience</h2>
<h3>Fakhroo Information Technology Services WLL (FITS) │Bahrain │December 2003 – April 2012</h3>
<p><a href="http://www.fakhroo.net/"> FITS, Bahrain </a> provides complete IT solutions, network infrastructure, technology & human resources to meet client requirements. </p>
<strong>Head – Sales & Marketing</strong>
<p>Reported to: General Manager, Team size: 35</p>
<h4>Responsibilities</h4>
<ul type='square'>
<li>Building & manage a cross-functional team including recruitment, project assignments and performance appraisals ensuring high performance and productivity.</li>
<li>Establish the framework for the company’s business including statement of purpose & objectives and revamped business processes, systems, procedures & documentation.</li>
<li>Streamline sales processes leading to improvements in identification of target segments, account mapping, major account development and target achievement based on up to date sales databases.</li>
<li>Develop, implement and update sales contract program to generate pipeline of business leads through direct mailers and telesales.</li>
<li>Identify & build a portfolio of products & services and formulated sourcing methodologies & pricing strategies for offering competitive solutions to customers.</li>
<li>Accountable for the top line and bottom line</li>
</ul>
<h4>Highlights</h4>
<ul type='square'>
<li>Personally managed business with annual sales of USD 5 million comprising of products, solutions & services – end-to-end system integration involving hardware, software & networking, business applications, security management, maintenance,
manpower services, consultancy and facility management.</li>
<li>Secured several breakthrough orders from ministries, private companies and banks for infrastructure products, applications, networking & security solutions</li>
<li>Established the company’s presence in government, banking & finance, real estate, SMB & education sectors and achieved average annual year-on-year revenue growth of 75% over 5 years.</li>
<li>Negotiated & finalized partnerships with international product/services distributors, principals & providers including Accpac, ACL, WatchGuard, Manage Engine, BlueCat, Lancope, Top Layer, CA, Cisco, Defiance, Sophos, Lenovo & HP</li>
<li>Lead the execution of large IT projects including those for Central Informatics Organization (CIO), Al Majlis, Ministry of Municipalities, ARIG, ACRG, BANZ, Gulf Holding Company, Riffa Views, Ebrahim Al-Mana, HDFC & University of Bahrain</li>
<li>Secured tie-ups with established local companies for value added business promotion.</li>
<li>Conducted POC of SOC (Security Operations Centre) for CIO, Bahrain Government covering products from CA, Top Layer, Cisco, Lancope, Patchlink, BorderWare & Qualys.</li>
<li>Won the order for high availability BorderWare e-mail security gateways, Top Layer IPS devices and BlueCat DNS & DHCP solutions from CIO Bahrain Government.</li>
<li>Secured order for Sage Accpac ERP from Al Mana Group, KSA for a value of BHD 190,000.</li>
<li>Sold Q1 Labs QRadar security information event management (SIEM) solution to Gulf Air warding off stiff competition from ArcSight.</li>
<li>Secured several managed services & technical support contracts with companies including HDFC, ACRG, Al-Mahroos, Adhari Theme Park and Bahrain Defense Forces.</li>
<li>Won several medium sized orders for Cisco switching, routing, IPT & security solutions.</li>
<li>Executed project for implementation of 2Interact HRMS at Central Bank of Bahrain for BHD 180,000</li>
<li>Provided manpower deputation services to companies like Batelco, Bahrain</li>
<li>Won several projects ranging from BHD 25, 000 to BHD 50,000 for Sage Accpac ERP solutions from customers in different industry segments in Bahrain.</li>
<li>Secured a contract for Service Desk + helpdesk solution from Gulf Air Bahrain for BHD 90, 000 as enterprise partner of CA.</li>
<li>Won the data centre separation project at Nuwab/Shura Councils Bahrain for BHD 100,000</li>
<li>Sold ACL Audit Exchange solution to Gulf Petrochemicals, Bahrain</li>
<li>Sold project workflow management system customized on Sage CRM to Aluminium Bahrain (Alba) for BHD 75,000</li>
<li>Acquired numerous sales for McAfee, Symantec, TrendMicro, FSecure, Kaspersky, Sophos etc., security products.</li>
</ul>
<hr>
</body>
</html>