diff --git a/chats/apps/api/v1/rooms/viewsets.py b/chats/apps/api/v1/rooms/viewsets.py
index 38824666..69722722 100644
--- a/chats/apps/api/v1/rooms/viewsets.py
+++ b/chats/apps/api/v1/rooms/viewsets.py
@@ -1,8 +1,7 @@
-import time
 from datetime import timedelta
 
 from django.conf import settings
-from django.db import DatabaseError, transaction
+from django.db import transaction
 from django.db.models import BooleanField, Case, Count, Max, OuterRef, Q, Subquery, When
 from django.utils import timezone
 from django_filters.rest_framework import DjangoFilterBackend
@@ -141,6 +140,7 @@ def bulk_update_msgs(self, request, *args, **kwargs):
             status=status.HTTP_200_OK,
         )
 
+    @transaction.atomic
     @action(detail=True, methods=["PUT", "PATCH"], url_name="close")
     def close(
         self, request, *args, **kwargs
@@ -151,31 +151,17 @@ def close(
         # Add send room notification to the channels group
         instance = self.get_object()
 
-        for attempt in range(settings.MAX_RETRIES):
-            try:
-                with transaction.atomic():
-                    tags = request.data.get("tags", None)
-                    instance.close(tags, "agent")
-                    serialized_data = RoomSerializer(instance=instance)
-                    instance.notify_queue("close", callback=True)
-                    instance.notify_user("close")
-
-                    if not settings.ACTIVATE_CALC_METRICS:
-                        return Response(serialized_data.data, status=status.HTTP_200_OK)
-
-                    close_room(str(instance.pk))
-                    return Response(serialized_data.data, status=status.HTTP_200_OK)
-
-            except DatabaseError as error:
-                if attempt < settings.MAX_RETRIES - 1:
-                    delay = settings.RETRY_DELAY_SECONDS * (2**attempt)
-                    time.sleep(delay)
-                    continue
-                else:
-                    return Response(
-                        {"error": f"Transaction failed after retries: {str(error)}"},
-                        status=status.HTTP_500_INTERNAL_SERVER_ERROR,
-                    )
+        tags = request.data.get("tags", None)
+        instance.close(tags, "agent")
+        serialized_data = RoomSerializer(instance=instance)
+        instance.notify_queue("close", callback=True)
+        instance.notify_user("close")
+
+        if not settings.ACTIVATE_CALC_METRICS:
+            return Response(serialized_data.data, status=status.HTTP_200_OK)
+
+        close_room(str(instance.pk))
+        return Response(serialized_data.data, status=status.HTTP_200_OK)
 
     def perform_create(self, serializer):
         serializer.save()
diff --git a/chats/apps/rooms/models.py b/chats/apps/rooms/models.py
index 63b87e7f..7fc5887d 100644
--- a/chats/apps/rooms/models.py
+++ b/chats/apps/rooms/models.py
@@ -1,7 +1,10 @@
 import json
+import time
 from datetime import timedelta
 
 import requests
+import sentry_sdk
+from django.conf import settings
 from django.core.exceptions import ObjectDoesNotExist
 from django.core.serializers.json import DjangoJSONEncoder
 from django.db import models
@@ -180,23 +183,35 @@ def request_callback(self, room_data: dict):
         if self.callback_url is None:
             return None
 
-        try:
-            response = requests.post(
-                self.callback_url,
-                data=json.dumps(
-                    {"type": "room.update", "content": room_data},
-                    sort_keys=True,
-                    indent=1,
-                    cls=DjangoJSONEncoder,
-                ),
-                headers={"content-type": "application/json"},
-            )
-            response.raise_for_status()
-
-        except RequestException as error:
-            raise RuntimeError(
-                f"Failed to send callback to {self.callback_url}: {str(error)}"
-            )
+        for attempt in range(settings.MAX_RETRIES):
+            try:
+                response = requests.post(
+                    self.callback_url,
+                    data=json.dumps(
+                        {"type": "room.update", "content": room_data},
+                        sort_keys=True,
+                        indent=1,
+                        cls=DjangoJSONEncoder,
+                    ),
+                    headers={"content-type": "application/json"},
+                )
+
+                if response.status_code == 404:
+                    sentry_sdk.capture_message(
+                        f"Callback returned 404 ERROR for URL: {self.callback_url}"
+                    )
+                    return None
+                else:
+                    response.raise_for_status()
+
+            except RequestException:
+                if attempt < settings.MAX_RETRIES - 1:
+                    delay = settings.RETRY_DELAY_SECONDS * (2**attempt)
+                    time.sleep(delay)
+                else:
+                    raise RuntimeError(
+                        f"Failed to send callback to {self.callback_url}"
+                    )
 
     def base_notification(self, content, action):
         if self.user: