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Update Backup-FAQ.md
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kingonly authored Jan 17, 2024
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### Can I switch from Android to iOS and vice versa?
Yes, by storing your backup in Google Drive or on a remove server that is supported on both platforms. To switch cloud provider, use the **Store Backup Data in** setting on the **Preferences > Security & Backup** screen.
### I can't authenticate to Nextcloud. What can I do?
Create an [app password](https://docs.nextcloud.com/server/latest/admin_manual/configuration_user/two_factor-auth.html), enter the new app credentials and retry. If the standard Nextcloud URL doesn't work try the following:
Create an [app password](https://docs.nextcloud.com/server/latest/admin_manual/configuration_user/two_factor-auth.html), enter the new app credentials and retry. If the standard Nextcloud URL doesn't work, please try the following:
* Go you your Nextcloud instance using your browser.
* Select the **Files** pane.
* Scroll down on the left bar and select **File Settings**.
* Under **WebDAV** copy the URL and use this when attempting to sign in.
* Under **WebDAV** copy the URL and use it when attempting to sign in.
### Do you support pCloud?
Yes, but a business account is required (with WebDav support). The URL should be entered in the following format:
* pCloud (US): <code>https://webdav.pcloud.com</code>
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