Freshchat Flutter SDK 0.10.21

Features

• Added new SDK public API to dismiss FreshchatSDK screen if currently visible.

Bug Fixes

• Fixed an issue where links without descriptions were not working in the Bot Article flow in Android.
• Fixed an issue where quick actions were not hidden immediately after a conversation was resolved in Android.
• Fixed an issue where anonymous implementations of FreshchatWebListener were getting garbage collected after a locale change in Android.
• Fixed an issue where the country code was not retained in the view in Android.
• Fixed an issue where images captured with the camera were rotated 90 degrees to the left on some devices in Android.
• Fixed an issue where the file name preview was not consistent for images taken via the camera in Android.
• Fixed an issue with hyperlink breakage in Android.
• Fix for notification not working in iOS 18 sandbox environment.
• Fix occasional issues with the reply editor display in the dropdown, carousel and option selections in iOS.
• Fix for quick option selection menu buttons are not hidden after a conversation is resolved in iOS.
• Fix for bot articles flow where links without descriptions are not working in iOS.
• Fix rare crash during resetUser API call in iOS.
• Fix the image with text alignment issue in conversation message in iOS.
• Fix the issue where the “Was this answer helpful?” feedback options (Yes/No) were not displaying at the bottom of the article in iOS.
• Fix where we removed the 256-character limit for setting up the user properties in iOS.
• Fix added support for this year’s new devices in iOS.
• Fix the issue where the reply editor was visible when sending a carousel via the public API. Now, the reply editor will not appear for carousels sent through the public API in iOS.
• Fix an issue where the “Select All” button was not displayed in the multi-select carousel in some edge cases in iOS.

Enhancement

• Removed the character count limitation for setting user properties

Freshchat Flutter SDK 0.10.20

Bug fixes

• Fixed orientations of quick reply option for RTL users in iOS.
• Fixed missing underlines in phone numbers within chat messages in iOS.
• Fixed missing separator line between the reply editor and footer branding view in iOS.
• Fixed display of file extension and size on the chat preview screen when the file name is long in iOS.
• Fixed text and image position swapping in chat messages after restoring the user in iOS.
• Optimised message rendering in the chat detail view in iOS.
• Fixed a rare crash linked with keychain storage component in iOS.
• Fixed an occasional crash when searching for support articles in iOS.
• Fixed auto-scrolling not work correctly after selecting carousel and dropdown messages in iOS.
• Fixed an issue for keyboard automatically dismiss after user sent a message in non-bot conversation in iOS.
• Fix for Customer chat history not getting restored above a few messages in Android.
• Fix for FAQ article message is not taking up the screen space and looks squished/Compressed in Android.

Freshchat Flutter SDK 0.10.19

Bug fixes

• Fix for Window Manager Bad Token Exception when attaching pictures in Android.
• Fix for issue with custom link handler not working in conversation in Android.
• Fixed the issue where the conversation list was loading for a long time if the token status was expired after reset user in iOS.
• Fixed the ‘Token not processed’ status displayed when the user restored with an invalid token in specific scenarios in iOS.
• Fixed the phone number validation issue where the bot flow did not proceed to the next step when an Arabic phone number was entered in iOS.
• Fixed the issue where after closing a conversation screen, another or the same conversation screen would pop up in iOS.
• Fixed an intermittent crash in React Native when tapping on a user message in iOS.
• Resolved the issue where the keyboard is dismissed after opening the country code view in iOS.
• Fixed issue where chatbot flows were not triggering properly, including instances where users were able to type and send replies initially in iOS.
• Fixed the looping of input messages sent by the user, which was causing issues in the production conversation in iOS.

Enhancement

• Updated SDK to target Android 14 to comply with Google Play Store policies.

Freshchat Flutter SDK 0.10.18

Bug fixes

• Fix for bot quick actions display once a conversation is resolved in iOS.
• Added support for html content in carousels and fix for hyperlink redirection in carousel's secorndary button and description content in iOS.
• Fix for chat history restoration issue with pagination in iOS.
• Fix for bot specific variables not updating in bot flows in iOS.
• Fix correct display of search options in the searchable list for Slash command quick actions in iOS.
• Fix security issue where HTML injection is allowed through the chat input field in iOS.
• Fix crash in bot articles feedback option when sent in languages other than English in iOS.
• Fix for the SDK text input field type being set up for OTP autofilling by default in Android.
• Fix for the possibility of HTML injection through the SDK's chat input field in Android.
• Fix for the alignment issue in the categories listing screen in Android.
• Fix for the chat reply window starting with a lowercase letter in Android.
• Fix for the agent response expectation time taking a few seconds to update after a locale change in Android.
• Fix for incorrect Preview messages being shown in Channels list in Android.
• Fix for failing read receipts in conversations in Android.

Freshchat Flutter SDK 0.10.17

Enhancement

• Upgraded min SDK to 21 in Android.

Bug fixes

• Fix for the faq search based on the tag filter by category or article in Android.
• Fix for the Crash on updating to SDK v0.10.14(or above) from v0.10.10 (or below) in Android.
• Fix for Search results not filtered by tags in Android.
• Fix for links in Description are not redirected to the respected page in Android.
• Fix for HTML tags not allowing the hyperlinks to redirect to a web-page displayed on carousels in Android.
• Fix for OTP SMS not received for given mobile number while initiating the OTP from the Android SDK in Android.
• Fix for Faq not opening with correct filter tags on initialisation time in Android.
• Fix for Issues with bullet points displaying in Mobile SDK in Android.
• Fix to prevent the bot from looping when the device time is incorrect in Android.
• Fix occasional crashes in the setUser and identifyUser APIs in iOS.
• Fix crash in the JWT restore API when using invalid tokens in iOS.

Freshchat Flutter SDK 0.10.16

Enhancement

• Added support for the Middle East data center in iOS.

Bug fixes

• Fix reply editor missing for optional text replies with third-party bot quick selection option message in iOS.
• Fix for articles search with Group or Category filtering in Freshdesk knowledge base in iOS.
• Fix handling of anchor links for FAQ articles in iOS.
• Fix branding view overlapping with the home slider button on iPad devices in iOS.
• Fix for missing device models to track user devices in iOS.
• Fix for bot variables not updating since release 0.10.14 in iOS.
• Fix for missing assets when using an old theme customization file in iOS.
• Fix to block users from messaging in disabled private topics when opened using tags in iOS.

Freshchat Flutter SDK 0.10.15

Enhancement

• Added support for the Middle East data center in iOS.

Bug fixes

• Fix to block users from messaging in disabled private topics when opened using tags in iOS.

Freshchat Flutter SDK 0.10.14

Features

• Added support for Parallel conversations.

Enhancement

• Updated the minimum supported iOS version to 12.
• We have integrated Apple’s Required Reason API, ensuring compliance with App Store guidelines.
• Added code signing for the SDK to enhance security and mitigate potential risks associated with unverified code.

Bug fixes

• Fix crash in JWT user restore caused by the use of numbers for user referenceID values in iOS.
• Fix incorrect token status when expired tokens were added during the user restoration process for JWT users in iOS.
• Eliminated deprecated code warnings and deprecated code for serialization/deserialization of data in iOS.
• Fix intermittent issue related to user creation occurring without user properties in iOS.
• Fix for the unable to load topic list page due Canvas: trying to draw too large bitmap issue in Android.
• Fix for the issue in navigating to sections in FAQs page in Android.
• Fix for the click on search from virtual keyboard and virtual keyboard is not closing in the FAQs page in Android.

Freshchat Flutter SDK 0.10.13

Bug fixes

• Fix for potential ANR during app update in Android.
• Fix for bot not re-triggering after resolving bot conversations in Android.
• Fix for a crash happening while loading conversations in Android.
• Fix for agent name is not updated when any bot conversations are assigned to any agent in Android.
• Fix for Agent first name display issue when bot conversations are assigned to an agent.
• Addressed crashes affecting users running iOS versions prior to 13.
• Fixed compromised visibility of the date picker view in dark mode in iOS.
• Fix display of team member information in chat messages.
• Fix infinite loading issue for users with expired JWT authentication.

Freshchat Flutter SDK 0.10.12

Bug fixes

• Fix to enable text input editor when using Freshchat Public APIs to send messages on behalf of an agent/bot in Android.