Payment Methods - Reworked (#21)

docs/the-project/conflict-resolution.md

@@ -16,8 +16,8 @@ A practical example of a conflict resolved by an arbitrator on Haveno:
 4. Bob claims he sent the payment, but Alice still hasn't received it. She has no other choice than to summon an arbitrator
 5. The arbitrators will be called in and will chat with both traders, asking for details and an overview of the situation
 6. The arbitrator, using tools that assure the authenticity of the resources provided, sees that Bob has never sent the payment.
-7. Since Bib is misbehaving (claims to have sent the payment but he didn't), he will be punished by the arbitrator, which will send her deposit back to Alice and will take the security deposit from Bob as punishment.
+7. Since Bob is misbehaving (claims to have sent the payment but he didn't), he will be punished by the arbitrator, which will send her deposit back to Alice and will take the security deposit from Bob as punishment.
 8. Alice got her locked deposit and XMR back, while Bob lost his deposit. Conflict resolved.
 
 !!! note
-    The deposit is taken away as punishment only in the case of a malicious trader. Technical or other problems will be simply resolved by sending each trader's deposit (minus the platform fee) back to them.
+    The deposit is taken away as punishment only in the case of a malicious trader. Technical or other problems will be simply resolved by sending each trader's deposit (minus the platform fee) back to them.

docs/the-project/payment_methods/0-all-methods.md

@@ -55,7 +55,7 @@ Below is a list of fiat payment methods Haveno currently supports.
 | [RTGS](RTGS.md)* | INDIA | 1 day | 12.00 XMR |
 | [Satispay](Satispay.md)* | ITALY | 1 day | 12.00 XMR |
 | [SEPA](SEPA.md) | Europe | 6 days | buy: 3.00 XMR / sell: 12.00 XMR |
-| [SEPA Instant](SEPA.md) | Europe | 1 day | buy: 3.00 XMR / sell: 12.00 XMR |
+| [SEPA Instant](SEPA_Instant.md) | Europe | 1 day | buy: 3.00 XMR / sell: 12.00 XMR |
 | Skrill* | Global | Varies | 12.00 XMR |
 | [Strike](Strike.md)* | USA | 1 day | 12.00 XMR |
 | [SWIFT](SWIFT.md)* | Global | 7 days | 24.00 XMR |

docs/the-project/payment_methods/ACH.md

@@ -29,6 +29,7 @@ ACH Transfers should be possible with any checking account. You can check the fe
 #### How do I add ACH as a payment method in Haveno?
 
 It is easy to add your ACH account to Haveno:
+
 - Go to the top menu in Haveno and select Account.
 - Then select National Currency Accounts.
 - Click add new account
@@ -44,6 +45,7 @@ Make sure all the details are correct when you add.
 #### How do I buy XMR with my ACH account?
 
 You can buy XMR with ACH on Haveno in 2 waysː
+
 - Make an offer to buy XMR on the USD market.
 - Take an offer to buy XMR on the USD market.
 
@@ -82,4 +84,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh
 
 The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount.
 
-For more information see dispute resolution.
+For more information see [Conflict Resolution](../conflict-resolution.md).

docs/the-project/payment_methods/Amazon_eGift_card.md

@@ -44,7 +44,10 @@ Amazon eGift Cards are available in the following regions:
 #### 3. Adding as Payment Account in Haveno
 
 To add Amazon eGift Cards as a payment method in Haveno, go to Account > National Currency Accounts > Add New Account, and then select 'Amazon eGift Card' in the drop-down.
-**Note:** You can trade across currencies by creating Amazon eGift Card payment accounts in Haveno for each currency you wish to trade in, and then purchasing gift cards from the website corresponding to the region for that currency to settle trades.
+
+
+!!! note
+    You can trade across currencies by creating Amazon eGift Card payment accounts in Haveno for each currency you wish to trade in, and then purchasing gift cards from the website corresponding to the region for that currency to settle trades.
 
 Amazon eGift Cards can only be redeemed on the website they were purchased from. For example, to redeem a gift card on Amazon.jp, it must have been purchased on Amazon.jp. See more details on Amazon's product page.
 
@@ -75,7 +78,8 @@ Customize your gift card.
 
 After your card is ready go, you just have to pay for it! Amazon accepts debit and credit cards, but you cannot pay for an eGift card with another eGift card (or any other Amazon credit balance).
 
-**Note:** your payment details will NOT be shared with the Seller. The only information they will see is the information you entered to customize the gift card in step 2.
+!!! note
+    Your payment details will NOT be shared with the Seller. The only information they will see is the information you entered to customize the gift card in step 2.
 
 After paying, you'll receive an email receipt from Amazon—make sure you keep this email in case of any issues!
 
@@ -84,7 +88,9 @@ Then make sure you mark your payment as sent in Haveno.
 #### 4.4 Step 4. Seller Gets Notification
 
 Once the buyer sends the gift card, the seller will receive an email or SMS message letting them know about their gift card.
-**Note:** If the seller didn't receive a notification, you can have Amazon send another notification (email or SMS) from the Recent Orders section on Amazon.
+
+!!! note
+    If the seller didn't receive a notification, you can have Amazon send another notification (email or SMS) from the Recent Orders section on Amazon.
 
 Upon checking the payment (making sure it's the right amount etc), the seller must confirm the payment in Haveno to complete the trade.
 

docs/the-project/payment_methods/Bizum.md

@@ -2,22 +2,6 @@
 
 Bizum is a mobile payment provider service based in Spain. Bizium is a result of the collaboration of almost all of the Spanish banks to create a system of instant payments between individuals and shopping in stores.
 
-**Contents:**
-
-- 1 Where can I find out more about Bizum?
-- 2 What countries are available for Bizum?
-- 3 What currencies are available for Bizum?
-- 4 What is the maximum trading duration for Bizum?
-- 5 What is the maximum XMR limit for an Bizum trade?
-- 6 Is Bizum a payment method that can be signed?
-- 7 How do I set up a Bizum account?
-- 8 How do I add Bizum as a payment method in Haveno?
-- 9 How do I buy XMR with my Bizum account?
-- 10 How do I sell XMR with my Bizum account?
-- 11 Are there any limits for me to be aware of when using my Bizum account?
-- 12 Are there any fees for me to be aware of when using my Bizum account?
-- 13 How does dispute resolution when trading with Bizum?
-
 #### Where can I find out more about Bizum?
 
 Here is a list of Bizum resources:
@@ -118,4 +102,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh
 
 The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount.
 
-For more information see dispute resolution.
+For more information see [Conflict Resolution](../conflict-resolution.md).

docs/the-project/payment_methods/Capitual.md

@@ -10,24 +10,10 @@ Capitual operate in 48+ countries (unfortunately US residents are excluded). Cur
 - Signing required: No
 - Haveno buy/sell limits: 12 XMR
 
-**Contents:**
-
-- 1 Where can I find out more about Capitual?
-- 2 What countries are available for Capitual?
-- 3 What currencies are available for Capitual?
-- 4 What is the maximum trading duration for Capitual?
-- 5 What is the maximum XMR limit for an Capitual trade?
-- 6 Is Capitual a payment method that can be signed?
-- 7 How do I add Capitual as a payment method in Haveno?
-- 8 What are CapCodes?
-- 9 How do I buy XMR with my Capitual account?
-- 10 How do I sell XMR with my Capitual account?
-- 11 Are there any limits for me to be aware of when using my Capitual account?
-- 12 Are there any fees for me to be aware of when using my Capitual account?
-
 #### Where can I find out more about Capitual?
 
 Here is a list of Capitual resources:
+
 - [Capitual Website](https://www.capitual.com/)
 - [Capitual Fees & Limits](https://exchange.capitual.com/)
 - [Capitual GitHub](https://github.com/capitual)
@@ -83,7 +69,7 @@ Make sure all the details are correct when you add.
 
 #### What are CapCodes?
 
-Transfers take place using CapCodes. CapCodes are like coupon codes you can generate at any time and use it to transfer funds
+Transfers take place using CapCodes. CapCodes are like coupon codes you can generate at any time and use it to transfer funds.
 
 CapCodes are an electronic cheque system that makes it possible to store amounts of money, precious metals or cryupto-currencies in a short code, easy to be written down, that can be written in a piece of paper to make transactions even when you are not connected to the internet.
 
@@ -124,10 +110,11 @@ Unconfirmed accounts have a fixed transfer limit of US$ 9,999.00. As this limit
 #### Are there any fees for me to be aware of when using my Capitual account?
 
 There are a few fees to be aware of when using your Capitual Account. Almost everything is fee free apart from crypto withdrawals. Here is a table showing fees correct of September 2021:
-Description 	Fee
-Transfer fiat to other users 	Free
-Transfer crypto to other users 	Free
-Deposit BRL or EUR 	Free
-Withdraw BRL or EUR 	Free
-Deposit crypto 	Free
-Withdraw crypto 	XMR 0.0001, LTC 0.01, DSH 0.01, ETH 0.01, USDT 0.50, BUSD 0.50, USDC 0.50, DAI 0.50
+
+- Description 	Fee
+- Transfer fiat to other users 	Free
+- Transfer crypto to other users 	Free
+- Deposit BRL or EUR 	Free
+- Withdraw BRL or EUR 	Free
+- Deposit crypto 	Free
+- Withdraw crypto 	XMR 0.0001, LTC 0.01, DSH 0.01, ETH 0.01, USDT 0.50, BUSD 0.50, USDC 0.50, DAI 0.50

docs/the-project/payment_methods/Domestic_Wire_Transfer.md

@@ -2,21 +2,6 @@
 
 Domestic Wire Transfers are one of the two bank transfer payment method in the the US. The other being ACH.
 
-**Contents:**
-
-- 1 What countries are available for Domestic Wire Transfer?
-- 2 What currencies are available for Domestic Wire Transfer?
-- 3 What is the maximum trading duration for Domestic Wire Transfer?
-- 4 What is the maximum XMR limit for an Domestic Wire Transfer trade?
-- 5 Is Domestic Wire Transfer a payment method that can be signed?
-- 6 How do I set up a Domestic Wire Transfer account?
-- 7 How do I add Domestic Wire Transfer as a payment method in Haveno?
-- 8 How do I buy XMR with my Domestic Wire Transfer account?
-- 9 How do I sell XMR with my Domestic Wire Transfer account?
-- 10 Are there any limits for me to be aware of when using my Domestic Wire Transfer account?
-- 11 Are there any fees for me to be aware of when using my Domestic Wire Transfer account?
-- 12 How does dispute resolution when trading with a Domestic Wire Transfer account?
-
 #### What countries are available for Domestic Wire Transfer?
 
 Domestic Wire Transfers are available in the United States.
@@ -44,6 +29,7 @@ Domestic Wire Transfers should be possible with any checking account. You can ch
 #### How do I add Domestic Wire Transfer as a payment method in Haveno?
 
 It is easy to add your Domestic Wire Transfer account to Haveno:
+
 - Go to the top menu in Haveno and select Account.
 - Then select National Currency Accounts.
 - Click add new account
@@ -100,4 +86,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh
 
 The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount.
 
-For more information see dispute resolution.
+For more information see [Conflict Resolution](../conflict-resolution.md).

docs/the-project/payment_methods/F2F.md

@@ -1,6 +1,6 @@
 # Face to Face (F2F) trading with Haveno
 
-Haveno can help users arrange face-to-face (F2F) trades to buy and sell monero.
+Haveno can help users arrange face-to-face (F2F) trades to buy and sell Monero.
 
 Done correctly, this may be the only payment method that can be both private and anonymous. But there are a number of things you should consider when doing a F2F trade on Haveno.
 
@@ -16,8 +16,10 @@ When setting up a F2F payment account in Haveno, you will be asked to enter the
 - Additional information (for example where you would like to complete the trade, do NOT place direct contact information here!)
 
 You can only select one currency for a single F2F account. If you would like to trade with more than one currency, please create separate accounts for each currency. Define any special terms, conditions, or details you would like to be displayed with your offers in the 'Additional Information' field. Users can see this field before taking the offer by clicking the info icon of the offer.
-***Note:** Consider setting up separate F2F accounts for buying and selling so you can specify special instructions for each.*
-
+
+!!! Note
+    Consider setting up separate F2F accounts for buying and selling so you can specify special instructions for each.
+
 ### Making a F2F offer
 
 Make sure to state any special terms or conditions in the 'Additional Information' field of the payment account before making an offer. The person taking the offer will be accepting these terms and conditions by taking the offer. For example you could include that you are looking to complete the trade in a Starbucks within the city center.
@@ -27,7 +29,8 @@ Please note it is against Haveno rules to use the 'Additional Information' field
 ### Taking a F2F offer
 
 Make sure to check the offer maker's terms and conditions before taking a F2F offer. If you cannot fulfill the terms, do not take the the offer. If you have specific terms you would prefer, consider making your own offer instead.
-Meeting your trading partner
+
+#### Meeting your trading partner
 
 Doing a transaction face-to-face means you’ll be coming within close proximity of a stranger to exchange relatively substantial value.
 
@@ -66,4 +69,4 @@ This is why we highly recommend that both parties bring laptops and acknowledge
 
 Otherwise, the same dispute process is in place for F2F trades, but be advised that arbitrators and arbitrators often won’t have a way to settle disputes. In such cases, aggrieved traders can send deposit funds arbitration and make an appeal to the Haveno's team.
 
-Having said that, arbitrators and arbitrators may attempt different tactics to get a handle on the situation. 
+Having said that, arbitrators and arbitrators may attempt different tactics to get a handle on the situation.

docs/the-project/payment_methods/Faster_Payments.md

@@ -6,29 +6,13 @@ Faster Payments is the most common way people in the UK send and receive payment
 
 Faster Payments usually instant, but can take up to 24 hours depending on the senders or receivers your bank.
 
-**Contents:**
-
-- 1 Where can I find out more about Faster Payments?
-- 2 What countries are available for Faster Payments?
-- 3 What currencies are available for Faster Payments?
-- 4 What is the maximum trading duration for Faster Payments?
-- 5 What is the maximum XMR limit for an Faster Payments trade?
-- 6 Is Faster Payments a payment method that can be signed?
-- 7 How do I set up a Faster Payments account?
-- 8 How do I add Faster Payments account as a payment method in Haveno?
-- 9 How do I buy XMR with my Faster Payments account?
-- 10 How do I sell XMR with my Faster Payments account?
-- 11 Are there any limits for me to be aware of when using my Faster Payments account?
-- 12 Are there any fees for me to be aware of when using my Faster Payments account?
-- 13 How does dispute resolution when trading with Faster Payments?
-
 #### Where can I find out more about Faster Payments?
 
 Here is a list of Faster Payments resources:
 
-- Faster Payments Wikipedia Page
-- Pay.UK Faster Payments operator
-- Sort Code Checker
+- [Faster Payments Wikipedia Page](https://en.wikipedia.org/wiki/Faster_Payments)
+- [Pay.UK Faster Payments operator](https://www.wearepay.uk/what-we-do/payment-systems/faster-payment-system/)
+- [Sort Code Checker](https://www.sortcodes.co.uk/)
 
 #### What countries are available for Faster Payments?
 
@@ -59,6 +43,7 @@ Faster Payments are supported by all UK banks and some payment providers eg Tran
 #### How do I add Faster Payments account as a payment method in Haveno?
 
 It is easy to add your Faster Payments account to Haveno:
+
 - Go to the top menu in Haveno and select Account.
 - Then select National Currency Accounts.
 - Click add new account
@@ -70,11 +55,14 @@ It is easy to add your Faster Payments account to Haveno:
 Make sure all the details are correct when you add.
 
 Make sure to include both your Name as shown by the bank when you send payment (eg John Smith, or J Smith), your sort code and account number.
-**Warning**, Faster Payments on Haveno does not require you bank to match the Faster Payment 'name check' service. Most UK banks are opted in to the name check service but not all are. It is fine to send payment to the account shown in the Haveno contract even if their name does not show on the name check. However this does not mean XMR sellers can make up any name. XMR seller MUST ensure the details they enter match the name of their account shown in their bank.
+
+!!! warning
+    Faster Payments on Haveno does not require your bank to match the Faster Payment 'name check' service. Most UK banks are opted in to the name check service but not all are. It is fine to send payment to the account shown in the Haveno contract even if their name does not show on the name check. However this does not mean XMR sellers can make up any name. XMR seller MUST ensure the details they enter match the name of their account shown in their bank.
 
 #### How do I buy XMR with my Faster Payments account?
 
 You can buy XMR with Faster Payments on Haveno in 2 waysː
+
 - Make an offer to buy XMR on the GBP market.
 - Take an offer to buy XMR on the GBP market.
 
@@ -83,18 +71,23 @@ When the offer is confirmed Haveno will provide you with the XMR Sellers Faster
 If you have the option to include a payment reference please leave it blank. If your bank requires one, please just use your name that matches your bank account.
 
 Once the XMR Seller receives your payment they will confirm in Haveno and your security deposit and your purchased trade amount will be available in your wallet.
-**Warning**, please send payment only to the details provided by the XMR Seller in their Haveno account. Please leave the payment description blank.
+
+!!! warning
+    Please send payment only to the details provided by the XMR Seller in their Haveno account. Please leave the payment description blank.
 
 #### How do I sell XMR with my Faster Payments account?
 
 You can sell XMR with Faster Payments on Haveno in 2 waysː
+
 - Make an offer to sell XMR on the GBP market.
 - Take an offer to sell XMR on the GBP market.
 
 When the offer is confirmed Haveno will provide with the XMR Buyer with your Faster Payments details for you to complete the payment. They should send payment at their first opportunity and confirm they have done so in Haveno by clicking 'payment started'.
 
 Once you receive payment from the XMR Buyer you should confirm payment has been received in Haveno. One you have done this the XMR Buyer will receive their funds and you will receive your security deposit back.
-**Warning**, XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the sort code and account number the payment came from but the name must match.
+
+!!! warning
+    XMR Sellers should expect to receive payment from the name shown in the XMR Buyer's Haveno account. Not all banks will show the sort code and account number the payment came from but the name must match.
 
 #### Are there any limits for me to be aware of when using my Faster Payments account?
 
@@ -110,4 +103,4 @@ If a dispute occurs the arbitrator may ask the buyer to send them information sh
 
 The arbitrator may ask the seller to send them information to prove their account details are correct, or in the case of the XMR Buyer making a payment late, or of the wrong amount.
 
-For more information see dispute resolution.
+For more information see [Conflict Resolution](../conflict-resolution.md).