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Update laptop_replacements.md (#910)
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The laptop renewal period is 3 years, which is based on the age of the laptop not the amount of time an individual has had it. Renewal is entirely optional - if you want to keep your current laptop that’s fine. | ||
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- Systemagic will contact you to let you know the laptop is eligible for renewal. You’ll be offered a new machine in line with our agreed [laptop specifications for your role.](https://github.com/madetech/handbook/blob/main/guides/it/Hardware.md) | ||
- Aura will contact you to let you know the laptop is eligible for renewal. You’ll be offered a new machine in line with our agreed [laptop specifications for your role.](https://github.com/madetech/handbook/blob/main/guides/it/Hardware.md) | ||
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- Systemagic will then arrange to send you a new laptop. | ||
- Aura will then arrange to send you a new laptop. | ||
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- Once you've finished transferring any information from your old laptop you need to either send it back to Aura or arrange to drop it off with a member of the Ops Team in the London office. For either method please can you ensure: | ||
- That the device is clean (no stickers) | ||
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SO40 3WX | ||
</pre> | ||
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We recommend using the following methods to send the laptop and charger to Systemagic: | ||
We recommend using the following methods to send the laptop and charger to Aura: | ||
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[Post Office Track and Trace](https://www.postoffice.co.uk/track-trace) | ||
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[Special Next Day Delivery](https://www.royalmail.com/sending/uk/special-delivery-guaranteed-1pm) | ||
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You can expense the postage by sending a receipt for postage to [[email protected]](mailto:[email protected]). We currently do not offer an option to purchase your laptop. | ||
You can expense the postage by sending a receipt for postage to [[email protected]](mailto:[email protected]). We do not offer an option to purchase your laptop. |