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Update laptop_replacements.md #910

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Oct 20, 2023
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8 changes: 4 additions & 4 deletions guides/it/laptop_replacements.md
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Expand Up @@ -2,9 +2,9 @@

The laptop renewal period is 3 years, which is based on the age of the laptop not the amount of time an individual has had it. Renewal is entirely optional - if you want to keep your current laptop that’s fine.

- Systemagic will contact you to let you know the laptop is eligible for renewal. You’ll be offered a new machine in line with our agreed [laptop specifications for your role.](https://github.com/madetech/handbook/blob/main/guides/it/Hardware.md)
- Aura will contact you to let you know the laptop is eligible for renewal. You’ll be offered a new machine in line with our agreed [laptop specifications for your role.](https://github.com/madetech/handbook/blob/main/guides/it/Hardware.md)

- Systemagic will then arrange to send you a new laptop.
- Aura will then arrange to send you a new laptop.

- Once you've finished transferring any information from your old laptop you need to either send it back to Aura or arrange to drop it off with a member of the Ops Team in the London office. For either method please can you ensure:
- That the device is clean (no stickers)
Expand All @@ -22,10 +22,10 @@ Southampton
SO40 3WX
</pre>

We recommend using the following methods to send the laptop and charger to Systemagic:
We recommend using the following methods to send the laptop and charger to Aura:

[Post Office Track and Trace](https://www.postoffice.co.uk/track-trace)

[Special Next Day Delivery](https://www.royalmail.com/sending/uk/special-delivery-guaranteed-1pm)

You can expense the postage by sending a receipt for postage to [[email protected]](mailto:[email protected]). We currently do not offer an option to purchase your laptop.
You can expense the postage by sending a receipt for postage to [[email protected]](mailto:[email protected]). We do not offer an option to purchase your laptop.
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