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will do it tomorrow!!! pakkka!!
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will do it tomorrow!!! pakkka!!

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mojito9542/README.md

πŸ‘‹ Hi, I'm Mohit Agarwal

I'm a Technical Product Specialist with a passion for solving complex technical problems, working with cutting-edge technology, and delivering exceptional customer experiences. My interests span from technology and engineering to cosmos exploration and mythology.

πŸ”§ Technical Skills

  • Languages: Java, Python, Bash, Groovy
  • Database/Storage: SQL, Redshift, S3
  • Tools/Technologies: SSO, LDAP, REST API, Wireshark, Procmon, Debug Diag
  • Operating Systems: Linux/Unix, Windows
  • Networking: TCP/IP, DNS, SSL
  • Automation: Shell Scripting, Jenkins Pipelines

πŸ’Ό Professional Experience

Product Specialist, Informatica (Apr 2023 - Present | Bengaluru, India)

  • Managed high-profile escalations, troubleshooting complex technical issues across Linux/Unix and Windows environments.
  • Collaborated with R&D and cloud engineering teams to identify and resolve product bugs.
  • Diagnosed and fixed network-related issues including TCP/IP, DNS, and proxy configurations.
  • Led initiatives to improve SLA by 96.6% and reduce case closure time.

Associate Product Specialist, Informatica (Nov 2021 - Mar 2023 | Bengaluru, India)

  • Provided troubleshooting for Informatica Data Quality and integrated tools.
  • Delivered expert customer support through technical sessions, earning high praise.
  • Automated build and test processes using Jenkins pipelines.

Associate Software Engineer, Informatica (Sep 2020 - Oct 2021 | Bengaluru, India)

  • Developed deep expertise in product components, handling critical escalations.
  • Assisted with product enhancements and tasks in the EST zone focus group.

GCS Intern, Informatica (Aug 2019 - Aug 2020 | Bengaluru, India)

  • Gained in-depth knowledge of product architecture and resolved high-priority issues with strong debugging skills.

πŸ† Awards

  • Think Customer First: Recognized for handling critical customer escalation accounts and unblocking POC issues.
  • Do Good: Prepared self-enablement technical content for new team members.
  • Aspire and Innovate: Contributed to tools that improved team productivity.

πŸŽ“ Education

  • B.Tech (CSIT), Institute of Technical Education and Research, SOA (2020) | CGPA: 8.81
  • Higher Secondary (ISC), Sri Krishna Public School (2016)

🎸 Interests

I’m a passionate reader, guitar player, and explorer of physics and the cosmos. I enjoy diving into mythology and continuously improving myself through learning and healthy habits. Currently, I’m working on my fitness journey and managing hair care with Redensyl for hair thinning.

πŸ“« How to reach me:

Pinned Loading

  1. instaPICS instaPICS Public

    An instagram pic downloader.

    Java 1 1

  2. JRelativeLayout JRelativeLayout Public

    A Relative layout for JFrame just like the one you have in Android

    Java 1

  3. Trending_repos Trending_repos Public

    java code to get the trending repos from github

    Java 1 8

  4. codex-iter/AWOL codex-iter/AWOL Public

    Shows current attendance and result

    Java 15 7