Merge pull request #837 from usdoj-crt/infoline-edit

added Tuesday hours
usdoj-crt · Oct 29, 2024 · c7e48ca · c7e48ca
2 parents f5d5b2f + 8853e25
commit c7e48ca
Show file tree

Hide file tree

Showing 8 changed files with 10 additions and 9 deletions.
diff --git a/_pages/_resources/accessible-pools-requirements.md b/_pages/_resources/accessible-pools-requirements.md
@@ -114,7 +114,7 @@ For more information about the ADA, please visit our website or call our toll-fr
 
 **ADA Information Line**
 
-Call 800-514-0301 (Voice) and 833-610-1264 (TTY) M-W, F 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Th 2:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist.  All calls are confidential.
+Call 800-514-0301 (Voice) and 833-610-1264 (TTY) M-W, F 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Tu 12:30-5:30 p.m., Th 2:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist.  All calls are confidential.
 
 For persons with disabilities, this publication is available in alternate formats.
 

diff --git a/_pages/_resources/commonly-asked-questions-law-enforcement.md b/_pages/_resources/commonly-asked-questions-law-enforcement.md
@@ -227,7 +227,7 @@ If meeting and/or interrogation rooms are provided, those areas should also be a
 {% enddetails %}
 
 {% details Q25: Where can I turn for answers to other questions about the ADA? expandable %}
-**A**: The Department of Justice's toll-free ADA Information Line answers questions and offers free publications about the ADA. The telephone numbers are: 800-514-0301 (voice) or 833-610-1264 (TTY) M-W, F 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Th 2:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist. Calls are confidential. Publications are also available from the [ADA Website]({{'/index'| relative_url}}).
+**A**: The Department of Justice's toll-free ADA Information Line answers questions and offers free publications about the ADA. The telephone numbers are: 800-514-0301 (voice) or 833-610-1264 (TTY) M-W, F 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Tu 12:30 - 5:30 p.m., Th 2:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist. Calls are confidential. Publications are also available from the [ADA Website]({{'/index'| relative_url}}).
 {% enddetails %}
 
 <hr>

diff --git a/_pages/_resources/law-enforcement-guide.md b/_pages/_resources/law-enforcement-guide.md
@@ -158,7 +158,7 @@ List your agency’s contact information for obtaining an interpreter, an assist
 **ADA Information Line**
 800-514-0301 (voice)
 833-610-1264 (TTY)
-M-W, F 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Th 2:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist. Calls are confidential.
+M-W, F 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Tu 12:30 - 5:30 p.m., Th 2:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist. Calls are confidential.
 
 This pamphlet was developed by the U.S. Department of Justice for law enforcement personnel.
 

diff --git a/_pages/_resources/q&a-accessibility-requirements-pools-public.md b/_pages/_resources/q&a-accessibility-requirements-pools-public.md
@@ -124,7 +124,7 @@ As a general matter, the Department favors voluntary compliance with the ADA fro
 The Department’s wide-ranging outreach, education and technical assistance program is designed to assist businesses and State and local governments to understand their obligations under the ADA. Additional information about the ADA’s requirements, including the 2010 ADA Standards, is available on the Department’s ADA Website at [www.ada.gov]({{ '/' | relative_url }}).
 {% enddetails %}
 
-If you have questions and would like to speak to an ADA Specialist, please call the ADA Information Line at 800-514-0301 (voice); 833-610-1264 (TTY).  Specialists are available Monday, Tuesday, Wednesday, Friday 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Thursday 2:30 p.m. – 5:30 p.m. (Eastern Time).
+If you have questions and would like to speak to an ADA Specialist, please call the ADA Information Line at 800-514-0301 (voice); 833-610-1264 (TTY).  Specialists are available Monday, Wednesday, Friday 9:30 a.m. – 12:00 p.m. and 3:00 p.m. - 5:30 p.m., Tuesday 12:30 - 5:30 p.m., Thursday 2:30 p.m. – 5:30 p.m. (Eastern Time).
 
 ADA experts are also available to present to conferences and training sessions through the ADA Speakers Bureau.
 

diff --git a/_pages/_resources/returning-servicemembers.md b/_pages/_resources/returning-servicemembers.md
@@ -242,7 +242,7 @@ Morgantown, WV 26506-6080
 >ADA Information Line<br>
 1-800-514-0301 (voice)<br>
 1-833-610-1264 (TTY)<br>
-Speak to an ADA Specialist M, Tu, W, F: 9:30am - 12pm and 3pm - 5:30pm ET, Th: 2:30pm - 5:30pm ET
+Speak to an ADA Specialist M, W, F: 9:30am - 12pm and 3pm - 5:30pm ET, Tu: 12:30 - 5:30pm ET, Th: 2:30pm - 5:30pm ET
 >
 >Address:<br>
 U.S. Department of Justice<br>

diff --git a/_pages/_resources/telehealth-guidance.md b/_pages/_resources/telehealth-guidance.md
@@ -250,8 +250,8 @@ Disability Resources
 - Guidance for understanding effective communication obligations for public entities and places of public accommodation, [https://www.ada.gov/effective-comm.pdf](https://archive.ada.gov/effective-comm.pdf)
 - For information and technical assistance about the ADA, contact the ADA
 Information Line at 800-514-0301 (voice) and 833-610-1264 (TTY). The ADA line
-is open on Monday, Tuesday, Wednesday, and Friday from 9:30 am until 12:00
-pm ET and again from 3:00 pm until 5:30 pm ET and on Thursday from 2:30 pm
+is open on Monday, Wednesday, and Friday from 9:30 am until 12:00
+pm ET and again from 3:00 pm until 5:30 pm ET, Tuesday from 12:30 until 5:30 pm ET, and on Thursday from 2:30 pm
 until 5:30 pm ET. Calls are confidential.
 
 Limited English Proficiency (LEP) Resources

diff --git a/_pages/_resources/testing-accommodations.md b/_pages/_resources/testing-accommodations.md
@@ -123,7 +123,7 @@ Depending on the particular  testing accommodation request and the nature of the
 **To  view model testing accommodation practices and for more information about the  ADA, please visit our website or call our toll-free number:**
 
 - ADA Website: [www.ADA.gov]({{ '/' | relative_url }})
-- [ADA Information Line]({{ '/' | relative_url }}): 800-514-0301 (Voice) and 1-833-610-1264 (TTY); M, Tu, W, F: 9:30am - 12pm and 3pm - 5:30pm ET, Th: 2:30pm - 5:30pm ET
+- [ADA Information Line]({{ '/' | relative_url }}): 800-514-0301 (Voice) and 1-833-610-1264 (TTY); M, W, F: 9:30am - 12pm and 3pm - 5:30pm ET, Tu: 12:30 - 5:30pm ET, and Th: 2:30pm - 5:30pm ET
 - Model Testing Accommodation Practices Resulting From Recent Litigation: [http://archive.ada.govlsac_best_practices_report.docx](http://archive.ada.gov/lsac_best_practices_report.docx)
 
 {% footnotes %}

diff --git a/_pages/_resources/ticket-sales.md b/_pages/_resources/ticket-sales.md
@@ -254,7 +254,8 @@ requirements.
 ### ADA Information Line
 
 Call 800-514-0301 (Voice) and 833-610-1264 (TTY) to speak with an ADA Specialist.
-Monday, Tuesday, Wednesday, Friday: 9:30 a.m. to 12:00 p.m. and 3:00-5:30 p.m. ET
+Monday, Wednesday, Friday: 9:30 a.m. to 12:00 p.m. and 3:00-5:30 p.m. ET
+Tuesday: 12:30 to 5:30 p.m. ET
 Thursday: 2:30 p.m. to 5:30 p.m. ET
 All calls are confidential.