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What You Need to Know: JumpCloud Administrator Accounts

ScottD3v edited this page Mar 19, 2018 · 1 revision

What You Need to Know: JumpCloud Administrator Accounts

JumpCloud administrator accounts are completely separate accounts from JumpCloud user accounts and are not subject to JumpCloud licensing.

To create, edit, or remove a JumpCloud administrator navigate to the Administrator settings by clicking the drop-down icon in the top right corner of the JumpCloud admin console and select the 'Administrators' option.

Troubleshooting Tips:

An email address can only be registered as a JumpCloud Administrator on a single JumpCloud instance.

  • If you receive an error that "the email address has already been registered" when trying to add a JumpCloud admin there are two paths to resolution.
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